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Oaks Aurora

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Traveller (315)
Room & Suite (147)
Pool & Beach (9)
Overview
420 Queen St, Brisbane, Queensland 4000 Australia See on map
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,043)
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1,026 results
Traveller rating
295
351
209
96
75
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Time of year
LanguageEnglish
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295
351
209
96
75
Show reviews that mention
All reviews the river story bridge bedroom apartment large balcony car park eagle street pier across the road bottle shop nice apartment per night queen street mall location is fantastic high floor reception staff washer and dryer full kitchen business trip
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1 - 5 of 1,026 reviews
Reviewed yesterday

I had just 24 hours in 'Brisvegas' for work, booked an apartment close to where I'd be working, this was not the one I'd hoped for. Staff asleep at the wheel when it came to service and local information - 30+ storeys with two lifts/elevators...More

Thank milesworthy
Reviewed yesterday via mobile

They employ rude security guards who harass you and your guests. The security guards were going through rooms when the occupants were out. The place is disgusting and not clean. The night staff have no comprehension of customer service and they are just utterly rude....More

Thank WillimBillim
Reviewed 3 days ago

Very tidy and clean room with amazing views spanning over Brisbane. The balcony facing Brisbane River was large and perfect for a pre dinner drink watching the sun go down. The location of this hotel is perfect for city events.

Review collected in partnership with this hotel
Thank Excursion25151497692
Reviewed 6 days ago

Rooms are run-down and neglected, bare minimum facilities are provided, staff are pushy and non-hospitable. Paid for a late checkout and were harassed multiple times by cleaning and reception staff from 9:30am. Left some belongings in the room because we were rushed out, called up...More

Review collected in partnership with this hotel
Thank Sunshine49447720893
Response from OaksAurora, Manager at Oaks AuroraResponded 5 days ago

Thank you for your review of your recent stay at Oaks Aurora Tower. I apologise that your stay with us was not entirely satisfactory. More importantly I apologise if you feel as though the staff were non-hospitable. In ordinary circumstances our staff provide exceptional customer...More

Reviewed 6 days ago

It was a great hotel and located near to shops and everything you'll ever need but the customer service is just so bad. They gave us noise warning even though we explained to them that it wasn't us. So we just decided to head out...More

Thank jherico a
Response from OaksAurora, Manager at Oaks AuroraResponded 5 days ago

Thank you for your review of your recent stay at Oaks Aurora Tower. I apologise that your stay with us did not go entirely to plan. As I'm sure you can appreciate, we have security measures in place so as to ensure that residents and...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Sauna
Details
Price range
US$88 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Luxury Hotel in Brisbane
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$88 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Luxury Hotel in Brisbane
Room types
Kitchenette, Suites, Non-Smoking Rooms
Photos
Traveller (315)
Room & Suite (147)
Pool & Beach (9)
Dining (8)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Island_GirlOz
22 September 2018|
AnswerShow all 2 answers
Response from LazyDays4Us | Reviewed this property |
Oaks Aurora includes free wifi in some room rates (Not sure exactly which ones). Otherwise it is free for 30 minutes per day, or you can pay an extra $18 for 24 hours. Hope this helps. Enjoy.
1
Vote
Peta B
1 February 2017|
AnswerShow all 6 answers
Response from Matt P | Property representative |
Hi PetaB, unfortunately it's not possible to guarantee check in prior to the standard time of 2pm without securing the room for the previous night, but of course we'll always see what we can do. This really depends on the... More
1
Vote
Jules2211
12 January 2017|
AnswerShow all 2 answers
Response from Matt P | Property representative |
Dear Jules2211, sorry I have only just received your query. If you still need to call the hotel direct, you can contact them on 07 38389800.
0
Votes
Room Tips
"Ask for corner room with views of the Storey Bridge"
milesworthy
yesterday
Read review
"Ask for an apartment with a glass balcony barrier not concrete. If you have concrete when you sit down..."
Island_GirlOz
1 Oct 2018
Read review
"If you can get a corner room you have 180 degree views from the mountains to the river."
Bone_Steel
19 Jun 2018
Read review
"Ask for a high floor on the river side, the view is great"
899samil
14 Jun 2018
Read review
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