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Sails in the Desert Hotel, Ayers Rock Resort

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Sails in the Desert Hotel, Ayers Rock Resort
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2,579 Reviews from our TripAdvisor Community

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Showing 2,311: English reviews
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Reviewed today NEWvia mobile

Good hotel. most likely the best in the area. Food is definitely the highlight and really worth rating of 5 starts . Service could use some improvement but generally good. Hotel parking isn't enough. On arrival I would ask for parking area as not very clear. Our room could use some maintenance Overall experience is good.

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Thank Eric H
Melbourne, Australia
Reviewed yesterday NEWvia mobile

My husband and I spent 3 nights at Sails in the Desert last week. Beautiful resort, not too far away from The Rock. In fact, you can take a short walk out to several lookouts to view the Rock from a distance. The Resort itself is beautiful, rooms are comfortable and the breakfast and buffet dinner at Ilkari Restaurant is...

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Thank Phillovestravel
Melbourne, Australia
Reviewed yesterday NEWvia mobile

We enjoyed our time here enormously Our Terrace deluxe room had 2 queen beds and a huge terrace surrounded by bougainvillea with lounges and an umbrella which was very pleasant for relaxing after tours. My only quibble was the very tired bathroom It was in need of retiling and showering in the bath is difficult. We found the food at...

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Thank Pat M
Leeds
Reviewed yesterday NEW

We chose the Sails in the Desert because of it's 4* rating, this was meant to be the highlight of our trip to Australia, however it was very disappointing, the room was ok but nothing special, we couldn't understand why they gave us an access room when we saw a lot of less abled guests struggling by. The first evening...

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1Thank Anne L
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Anne L I am very sorry to read that your stay at Ayers Rock Resort did not meet expectations. I would like to assure you that providing an exceptional experience so that our guests can make the most of their time in this beautiful part of Australia is always our priority and therefore we are truly disappointed that that...

Adelaide, Australia
Reviewed yesterday NEW

A family stay over Easter long weekend. The room elegantly fitted out with a large balcony. Bathroom fittings old and tired looking, tap leaking and new sink poorly designed – the tap barely fits over the sink. Room freshening up very late in the day but happily returned to service after our children had a nap. Grounds well maintained but...

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1Thank TieTraveller
Sydney, Australia
Reviewed yesterday NEWvia mobile

Yes, there may have been a few hiccups with baggage going to wrong rooms and initially not correct number of robes/towels/etc but all was swiftly remedied with smiles and good grace from staff. Breakfast was particularly excellent and the friendliness of all staff - restaurant, gallery, garden or room service was brilliant!

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Thank Michelle T
Aspendale, Australia
Reviewed yesterday NEWvia mobile

This trip started with a delayed Jetstar flight which is the norm and expected. When we arrived at Sails it took an hour to check in. When we got to our room it was a twin (had booked in feb and requested a king ($500+ per night) After little response from management we had to push them and finally got...

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1Thank DonnyMelbourne
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi DonnyMelbourne We are sorry to read that your stay at Sails in the Desert did not meet expectations and I do apologise that you were not immediately accommodated in a room with a King Bed. Our inventory is limited hence the delay but we sincerely regret the inconvenience caused to you. I would like to assure you that providing...

Alice Springs, Australia
Reviewed 2 days ago NEW

Sails is an exceptionally well run Hotel. The staff are very polite and wanting to assist you to ensure your stay is perfect. For a large Hotel there are many places where you can find a quiet spot to chill out. The main in house restaurant, Ilkari sets a standard that most restaurants anywhere would aspire to. The restaurant offers...

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1Thank gmerchant3
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi gmerchant3 Thank you for taking the time to share your experience at Sails in the Desert and the Uluru-Kata Tjuta National Park. We are delighted that you enjoyed your stay and greatly appreciate your additional feedback. Thank you for choosing to visit this beautiful part of Australia. Kind Regards Riaz Mahmood General Manager Sails in the Desert

Sydney, Australia
Reviewed 2 days ago NEW

Excellent hotel with friendly staff. My only negative comment would be the temperature of the water in the pool - it was freezing, even my kids were reluctant to swim. The rooms were lovely and comfortable.

Review collected in partnership with Accorhotels.com
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Thank tanyasE4075CQ
Brisbane, Australia
Reviewed 2 days ago NEW

Where do I begin? Our stay here was nothing short of magical. From the time we arrived to the time we left we were treated with care. Nothing was too difficult for staff to do. I travelled with my elderly parents, so they had a wheelchair there that we could use at no cost for the duration of our 5...

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1Thank Mani V
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Mani V Thank you for your lovely review of your stay at Sails in the Desert. We are so pleased that you enjoyed your time with us and it was our pleasure to assist you and your family in ensuring your stay and experiences were as comfortable as possible. We would be delighted to welcome you back in the...

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Sails In The Desert Hotel
2.8 km away
Longitude 131
Longitude 131
#1 of 5 in Yulara
670 reviews
0.6 km away
No photo provided
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In Australia's Red Centre, the five star Sails in the Desert hotel beautifully contrasts Uluru's raw natural beauty with a decidedly luxurious outback holiday experience. Soaring white sails crown Ayers Rock Resort's Sails in the Desert hotel, shading 228 luxury five star rooms and suites. Discover the passion behind Aboriginal art at Sails in the Desert's Mulgara Gallery. Then be lulled into complete relaxation by one of the Red Ochre Spa's package treatments. Sails in the Desert hotel features an expansive gumtree lined heated swimming pool and a diversity of modern dining, bar and lounge options. Choose Sails in the Desert for an outback holiday with a unique style and modern luxury. ... more   less 

Additional Information about Sails in the Desert Hotel, Ayers Rock Resort

Address: Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
Region: Australia > Northern Territory > Red Centre > Yulara
Price Range: €233 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sails in the Desert Hotel, Ayers Rock Resort 5*
Number of rooms: 232
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Also Known As:
Sails In The Desert Ayers Rock Hotel Yulara
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Questions & Answers

Here's what travellers have asked, with answers from Sails in the Desert Hotel, Ayers Rock Resort staff and other travellers.
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Questions? Get answers from Sails in the Desert Hotel, Ayers Rock Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper room”
B1966CTannel, 26 Apr 2017 | Read review
“The basic room was fine. Don't need to upgrade.”
948maniv, 25 Apr 2017 | Read review
“Quieter rooms would be away from the restaurant area. Some rooms look out over Kata Tjuta.”
19martiec, 24 Apr 2017 | Read review
“All rooms meet the expected standard”
anngeo2017, 20 Apr 2017 | Read review
“we were only here for one night and our room overlooked the car park which is ok for one night.”
macvonsunderland, 20 Apr 2017 | Read review
5 of 5