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Diplomat Alice Springs

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Diplomat Alice Springs
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280 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Nuku'alofa, Tonga
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Within this small township we didn't expect a high quality motel like the Diplomat and were absolutely surprised. Not only was our room very clean, but also a reasonable size and equipped with all you would expect from a high quality accommodation. An additional bonus is the attached restaurant with different specials every day and reasonable prices.

Helpful?
Thank Steffen G
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear Steffen G, Thank you for giving us a perfect score on the review of the Diplomat and sharing your wonderful experience during your stay! Your comments and positive feedback about our motel having high quality accommodation and facilities motivate us further in providing excellent service to guests like you. Your comments are passed on to each department such as... More 

Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The hotel room was clean and acceptable for a motel. I recommended to get lower floors if possible if you have lots of baggage. There are a great amount of amenities nearby including a K mart and Shopping center. Diplomat itself has a bar/restaurant which serves really good house pours with plenty of food options. Highly recommended for the price!... More 

Helpful?
Thank kanesh330
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear kanesh330, Thank you for the feedback and detailed insights about the Diplomat during your week-long stay with us. We take pride in the facilities that we offer on site especially Stumps Restaurant and Uncles Tavern which are also a favorite of the locals and tourists. Indeed, we have a variety of items in the menu plus everyday specials and... More 

Bern, Switzerland
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

The first room I've got was quite dirty, stains on the sheets and on the pillow. You better not look at the curtains... Everything was quite old. The receptionist was so kind as to give me an upgrade, so I had a refurbished room. This one was much better, though not more than average (also in terms of cleanliness). The... More 

Helpful?
1 Thank TravellingPassion78
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear TravellingPassion78, Thank you for taking the time to provide feedback during your last stay. Please accept our sincerest apologies about your experience with the first room. Rest assured that it has been taken note and actioned by the respective department. Appreciate the positive note about your upgrade as well. Our location is really an advantage and it is always... More 

Brisbane
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here a week ago for a night or two either side of a tour to Uluru - very friendly and helpful staff and great location in the middle of town. The pool renovation was finished and we used that a few times , towels conveniently left on shelves at the pool. Good restaurant and bar and nice food.... More 

Helpful?
Thank roblizBrisbane
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear roblizBrisbane, Thank you for the great review of you stay. The Diplomat is a great place in the middle of the town and an ideal base to explore the spectacular national parks of central Australia. I am so delighted to see that you enjoyed our dinner, and that you found the rooms and pool comfortable and the food amazing.... More 

Australia
Level Contributor
145 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 23 October 2016 via mobile

The motel is clean a centrally located near Todd Mall with tourist restaurants and Yeperenye Mall with woolies banks and the pharmacy. They are currently doing minor works around the pool to remove asbestos but the these should be finished shortly. The rooms have been refurbished so quite modern. Continental breakfast is $10 and quite spartan. Grab a hash brown... More 

Helpful?
Thank Matt_kal
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear Matt-kal, Thank you for taking the time to provide feedback about your recent stay. We appreciate your positive note about the motel's cleanliness and the renovated rooms. We want to ensure all our guests will have a comfortable and memorable stay with us. Your feedback about the breakfast is well noted. It shall be passed on the respective department.... More 

New South Wales, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016

I stayed for about a week (in total) in two different rooms. Both were clean comfortable rooms with everything you need. I chose the hotel for its location right in the middle of town so that I did not need a car to get around - the supermarket was half a block away. There is a restaurant downstairs which serves... More 

Helpful?
Thank 77lotusflower
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear 77lotusflower, It is a great pleasure to have you at the Diplomat Motel last August 2016. Thank you for the positive comments you had with the room, restaurant and staff. We are glad that you utilized the property's convenient location as well. We have noted your comment about the coffee and will pass it to the relevant department. Thank... More 

Reading, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2016 via mobile

Stayed for 3 nights here. Position brilliant if you want to be in the centre - everything within walking distance. Our room, 'budget' was indeed that. Small but serviceable. Shower etc was all fine and bed was comfy. Free wifi (but a bit slow) ... Staff were helpful and polite. Salt water pool was lovely with sails for shade and... More 

Helpful?
1 Thank missemar
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear missemar, We appreciate your positive feedback about your recent stay with us. It is heartwarming that you were satisfied with the room specifically the bathroom (shower), comfort of the bed and that you were able to enjoy our pool area. I will pass on your kind feedback to my colleagues and this will ensure that we will strive to... More 

Chiang Mai, Thailand
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 7 October 2016 via mobile

I recently stayed at the diplomat and was given a room in between a luggage room and a public toilet. The strangest thing was i was the only room in the area near the carpark. It felt like this room may have been an old store room that yhey decided to reassign as a room. The room was fairly poor... More 

Helpful?
1 Thank Adam_Barnes
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear Adam_Barnes, Thank you for your honest feedback during your recent stay with us. We apologize for the unhappy experience you had and that the room and its location did not meet your expectations. The room were you stayed is one of our Budget Rooms which has a single bed ideal for 1 person and the only Budget Room on... More 

Travellers are raving about these Alice Springs hotels

Portugal
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

Very good location, is the most relevant thing about the motel - in the center of Alice Springs, with good facilities (two good restaurants). The room was nice, but not very very good The staff was very nice

Review collected in partnership with this hotel

Helpful?
Thank taniadcarvalho
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear taniadcarvalho, Thank you for taking the time to provide feedback during your recent stay with us. We greatly appreciate your comments about our two restaurants (Stumps & Uncles Tavern), the room and the staff. Our location is indeed an advantage and we are pleased that you enjoyed your stay. We endeavour to provide excellent service to our valued guests... More 

Caboolture, Australia
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 October 2016 via mobile

Smack-bang in the heart of Alice Springs, this accommodation is spacious, clean and comfortable. Good service on Reception and in Stumps Restaurant it is a close walk to Anzac Hill, the Royal Flying Doctor Service and the National Pioneer Women's Hall of Fame. Price is affordable but not cheap and the rooms are relatively quiet given street frontage.

Helpful?
Thank Mark L
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Dear Mark L, Thank you for sharing your positive feedback. It is very heartwarming to know that you were satisfied with your recent stay. Our sincerest gratitude for your comments about the room, the Restaurant and Reception. I will definitely share it to the team. Good thing that you also enjoyed our location's proximity to different places of interests. Looking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Stumps Family Restaurant
Stumps Family Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Superbly located in the centre of town, the Diplomat Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle's Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Motel Alice Springs. ... more   less 

Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: €71 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diplomat Alice Springs 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs
Hotel Style:
#5 Business Hotel in Alice Springs
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Questions & Answers

Questions? Get answers from Diplomat Alice Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room downstairs with the door/windows to the courtyard and it was very quite.”
 of 5 bubbles 767steffeng, 16 Nov 2016 | Read review
“Choose lower floors.”
 of 5 bubbles kanesh330, 14 Nov 2016 | Read review
“I stayed upstairs above the restaurant and it was fine. A room on the street-side up the back was also good - perhaps quieter.”
 of 5 bubbles 77lotusflower, 19 Oct 2016 | Read review
“Ask for a room away from the Pub.”
 of 5 bubbles darkdreams64, 28 Jun 2016 | Read review
“Repair the basics ESPECIALLY the shower.”
 of 5 bubbles tonykerrym, 7 Jun 2016 | Read review
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