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Oaks Goldsbrough Apartments

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2,170 Reviews from our TripAdvisor Community

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Showing 2,106: English reviews
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Reviewed yesterday NEWvia mobile

I've stayed here twice before, each time has been great. The 1br Apartments I've stayed in have always been clean and comfortable. The laundry is a bonus as you can keep up with clothes and not have to pack so much, when in my case I was there for several nights. Rooms/facilities could use a slight update, but for the...

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Helpful?
Thank Warren S
Reviewed yesterday NEWvia mobile

Stayed in multiple apartments in Sydney before. This is the worst. Pros: Near darling harbour. Cheapest apartment near to ICC. Booked 4 nights for business. 5-10min to walk to ICC & darling harbour through a carpark. Walking distance to CBD. Near light rail station. Easy journey from airport. Check in was ok. Room is spacious. Helpful staff. Cons: Old, dated...

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Helpful?
Thank genotype1b
Reviewed 2 days ago NEWvia mobile

The room was adequate, bed hard. Don't move any furniture as the don't clean under things. Extension cords and multi plugs used to provide bedside lighting. Asked them to book early am taxi- they didn't. Room service cleaning- made bed, left rubbish on bench and didn't replace tea or milk. Called reception 8 x no answer. Got redressed and went...

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Helpful?
Thank Ruth H
Reviewed 3 days ago NEW

I didn't enjoy my stay here.. The rooms were extremely out dated and claustrophobic with windows that barely opened a crack (it felt like maybe someone had tried to jump out or something??), the pool area is super weird (in some side room that had temporary walls that looked like they had been there for a long time...), the reception...

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Helpful?
Thank Tua W
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for sharing your experience at Oaks Goldsbrough Apartments. I apologise that the room allocated did not meet your expectations. The apartments are allocated on the day of arrival however staff has always been proactive in offering the best solution of moving to a better suited apartment for any such guest concerns. I will take your comments on board...

Sydney
Reviewed 3 days ago NEWvia mobile

I said after my last visit 3 years ago, that I would never stay again. I should have listened to myself. Firstly the positives. It's a great location for Darling Harbour, the rooms are big. There is a kitchenette with a microwave a d fridge freezer. It has a really powerful shower Now the negatives It's not clean The furnishings...

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Helpful?
Thank FrequentStuart
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for your post. I am deeply concerned by the issues you raised regarding your parcel. I will be sure to personally address this with all members of the staff and remind them that we are all here for customer service as it is an essential attribute of our business. We take pride in ensuring every guest has an...

Brisbane, Australia
Reviewed 6 days ago NEW

Advantage: close to the harbour Disadvantages: had to pay for internet, internet was extremely slow, unsafe walkways - barricades were broken, crappy customer service (at least the attendant when I was there)

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Helpful?
Thank chriselled96
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to share your post. I am sorry that your expectations were not met. We have an ongoing refurbishment process of our apartments. We are aiming to lift the overall standard by modernising these rooms and bringing them inline with the 4 star standards at of Oaks vision. I have spoken to all the staff...

Aarhus, Denmark
Reviewed 1 week ago NEWvia mobile

Nice located, nice view to Darling Harbour. Compere to rate it has to be more up dated and well decorated indside the appartm. WiFi HAS for sure to be HIGH SPEED and included in the rate. In 2017 all Hotels with more than 2 stars HAS to offer full high speed WiFi 7/24.

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Helpful?
Thank Michael E
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

I appreciate you taking the time to share your experience at Oaks Goldsbrough Apartments. I’m happy to hear you had a great stay and the apartment was desirable for your needs whilst in Sydney. In regards to the WiFi without extra cost, we have booking packages which come inclusive WiFi when booking directly with the hotel. Thank you once again...

Cambridge, New Zealand
Reviewed 1 week ago

Well the Oaks is nothing to write home about unless it is a horror story you are after, the place is just dirty and extremely run down the maintenance is appalling both in the rooms and common areas. First room, while run down and rather dirty it had a bigger surprise, on the second day due to the bath being...

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Helpful?
Thank snmp68
FO M, Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for your post. I am deeply concerned by the issues you raised regarding the staff attitude. I will be sure to personally address this with all members of the staff and remind them that we are all here for customer service as it is an essential attribute of our business. We take pride in ensuring every guest has...

Sydney
Reviewed 1 week ago

The view from our room was really good. Easy to get to from light rail. Has covered walk to Darling Harbour and car park. There is a nice spa, pool and small gym onsite. The rooms on the top level are quiet and private. The room we stayed in needed some refurbishment, however, I would stay here again for convenience...

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Helpful?
Thank Kim L
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for your kind words and positive feedback. I am happy to hear that you had such an enjoyable stay with us and that the location was convenient for your needs. We have an ongoing refurbishment process of our apartments. We look forward to seeing you when you are next in Sydney.

Reviewed 1 week ago via mobile

My friends and I visited Oaks Goldbsborough for an overnight stay in the heart of Sydney!! The room was fantastic. The service was amazing and the location couldn't have been any better!! Highly recommended.

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Helpful?
Thank Ami H
FO M, Front Office Manager at Oaks Goldsbrough Apartments, responded to this review

I am very pleased that you enjoyed your stay with us at Oaks Goldsbrough Apartments. Thank you for your and the positive feedback regarding the location and the facilities within the apartments. We look forward to welcoming you back when you are next in Sydney.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Goldsbrough Apartments, offer central Sydney accommodation in an architecturally renovated historic landmark building. Situated in the hub of Darling Harbour and combining the charm and elegance of the 1800’s, with all the modern amenities for your business or leisure stay.With a magnificent neo-classical facade, original tallow wood floors and exposed ironbark columns featured throughout the hotel, as well as views from many of the rooms over the skyline of Sydney and one of its major attractions, Darling Harbour, Oaks Goldsbrough Apartments stands out. ... more   less 

Additional Information about Oaks Goldsbrough Apartments

Address: 243 Pyrmont St | Darling Harbour, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney
Price Range: €145 - €356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Goldsbrough Apartments 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Oaks Goldsbrough Apartments Hotel Sydney
Hotel Style:
#84 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Goldsbrough Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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