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Mantra on Kent

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#64 of 174 Hotels in Sydney
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Mantra on Kent
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1,191 Reviews from our TripAdvisor Community

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Showing 1,166: English reviews
Brisbane, Australia
Reviewed 11 December 2016

Breakfast was disappointing. Kellogg's Muesli dispenser was empty both days; plan B was raisin bread - none! Plan C was glutin free package muesli (which I hate)+soy milk - no soy milk option (downright poor).

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Helpful?
Thank paulmO9360SK
Management response:

Dear paulmO9360SK, Thank you for taking the time to share your feedback. While I wish you had a better experience, It is feedback like this that we learn from and use to improve. The team work hard to deliver an exceptional guest experience, and it's apparent in this case we missed the mark. If you give us a chance to...

Sydney, Australia
Reviewed 6 December 2016

Omg comfortable bed most hotels around Daring Harbour have rock hard mattresses. We know we've stayed at a lot of them Mantra bedding is awesome. Clean rooms great location parking next door real cheap for city.

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Helpful?
Thank B1624RSmarkh
Management response:

Dear B1624RSmarkh, Thank you for the amazing review. We are so pleased to have made a positive impression upon you. Our guest comfort and satisfaction are the utmost concern to us and we are committed to making every possible effort to provide this. We look forward to welcoming you back in the near future. Regards Kerrin Chalmers

Brisbane, Australia
Reviewed 4 December 2016

Will not recommend to anybody - room was dirty, small, certainly wasn't a king bed as advertised. a group of teenagers just walked in of the street and made there was up to a level without a swipe card - check your cameras, was very scary, breakfast was horrible, will not be back

Review collected in partnership with this hotel
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Helpful?
Thank Stacey O
Management response:

Dear Stacey O, Please accept my sincere apologies for the issues you experienced. It is clear that something went wrong and we missed the mark greatly. We take on board all comments provided to continually work on providing a better experience for our guest. Regards Kerrin Chalmers

Wellington, New Zealand
Reviewed 4 December 2016

Situated close to everything in Sydney, and a large comfortable lounge an added bonus, as well as being able to wash laundry. Staff were friendly, the room service meal was great. I enjoyed the space and the views of the city. The rooms are a little dated, but comfortable and clean.

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Helpful?
Thank brensb68
Management response:

Dear brensb68, Thank you for the lovely review & amazing comments about the team. We are glad you enjoyed your recent stay with us. We are so fortunate to be situated in a prime location close to popular attractions and amazing restaurants. We hope to see you again in the near future. Regards Kerrin Chalmers

Melbourne, Australia
Reviewed 3 December 2016

The Mantra on Kent Street in Sydney was very nice. It was in a fantastic location with just a short stroll to Darling Harbour. The room itself was very nice and spacious with a great view overlooking Darling Harbour. Plenty of room for a couple even with some small children. The bathroom was a bit tired especially around the shower...

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Helpful?
Thank Ryan W
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Ryan W Thank you for your recent review of Mantra on Kent, we are glad you found the room to be spacious and will take on board your comments about the bathroom. Kind Regards Emma

brisbane
Reviewed 2 December 2016

Grotty room - bathroom dirty and old The images of the rooms on website show contemporary clean look! this is deceptive - the reality is horrible! the bathroom is really unacceptable My stay ( at $550 prepaid + for 2 nights ) was terrible

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Helpful?
Thank 588theresen
Management response:

Dear 588theresen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The team works hard to deliver an exceptional guest experience, and its apparent in this case that we missed the mark. I have passed on your comments...

Hobart, Australia
Reviewed 1 December 2016

Great location, nice room overlooking the water, spacious and kitchen was a bonus. Friendly reception staff and 24 hour reception is a great offering. Walk to all locations in Sydney, close to great restaurants. Perfect for business and pleasure.

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Helpful?
Thank melanielK2963ZJ
Management response:

Dear MelanieIK2963ZK, Thank you for the great review. We are so pleased to have made a positive impression upon you. We strive to make our guest feel like it's their home away from home. We are so lucky to also be close to all the great restaurants, bars and the amazing shopping nearby. Thank you for being our guest, and...

Tralgon
Reviewed 1 December 2016

The hotel needs work and the advertisement of a bar and restaurant needs removing but the overall location is good which is very highly priced. The bathrooms are very outdated and a little bit of paint needed

Review collected in partnership with this hotel
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Helpful?
Thank 702kyliea
Management response:

Dear 702kyliea, Thank you for taking the time to let us know of your most recent stay. We take every review seriously and regret your stay was not perfect. We value all guest feedback from our guest; and we believe they are an invaluable source of information which will allow us to improve our standards and service. We hope to...

Adelaide, Australia
Reviewed 30 November 2016

we had a good stay, the location is excellent, although the bathroom was a little old and dirty. We did like the size of the room and the amenities in the room also were good. Thankyou for a good stay.

Review collected in partnership with this hotel
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Helpful?
Thank melanielK4637EJ
Management response:

Dear melanielK4637EJ, Thank you for the terrific review. We are pleased to have made a positive impression upon you. We love to make our guest happy, and hope to have another opportunity to welcome you back again soon. Regards Kerrin Chalmers

Townsville
Reviewed 30 November 2016

The location is excellent, nice and central to CBD, close to china Town and Darling Harbour. The room is a good size and has meal making and clothes washing facilities. Friendly helpful staff make this a great spot to make a base while in Sydney.

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Helpful?
Thank brettdtsvl
Management response:

Dear brettdtsvl, We strive to be the home away from home for all our guests and delighted that you found that it was. We are honoured that you enjoyed your stay. We are so lucky to have a wonderful location with many restaurants, bars and attractions within walking distance. We are all looking forward to welcoming you back soon. Regards...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium, ICC and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. ... more   less 

Additional Information about Mantra on Kent

Address: 433 Kent Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: €132 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#59 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Kent staff and other travellers.
3 questions
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Adelaide, Australia
over a year ago
Mumbai (Bombay), India
over a year ago

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Questions? Get answers from Mantra on Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join up to Mantra Travel club and you receive free late check out.”
juschillinCairns, 20 Apr 2017 | Read review
“Twin bed single room might have disable access bathroom facilities but they still work fine!”
BizmanVic, 17 Apr 2017 | Read review
“given in a quite street, traffic is no issue, so tipping most rooms would be fine”
robcX898NR, 7 Mar 2017 | Read review
“Views are available from all higher floor rooms - 20 and up. But they are all city views.”
DMC90, 13 Feb 2017 | Read review
“ask for one overlooking Darling Harbour”
V4628KMryanw, 3 Dec 2016 | Read review
5 of 5