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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsdarling harbourgreat locationart decoirish pubbeautiful hotelcentral locationqueen victoria buildingroom servicethe heart of the citywithin walking distancepitt street mallroom was spaciouswynyard stationbusiness tripbuffet breakfastwould stay againopera house
I love your hotel and was able to introduce my husband to it and he also loves it!! My favourite place to stay in the city! I love the look and feel of the hotel, the location is amazing and makes it easy to get...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kristina M
Response from Andrew A, Hotel Manager at The Grace Hotel SydneyResponded yesterday
Dear Kristina M,
It was incredibly pleasing to read your review and to see all of the things that you love about the Grace. Our team were particularly happy to see that you mentioned our staff as being one of the highlights of your stay....More
The staff were awesome and got us in super early around 10:30am even though check-in wasn't until 3pm, the room was clean, the staff was kind and it's a great location to get around the city. The pool, sauna and steam room were a nice...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank annamarie b
Response from Andrew A, Hotel Manager at The Grace Hotel SydneyResponded yesterday
Dear annamarie b,
Great to see that you had a thoroughly enjoyable stay with us together with your significant other. I am glad that our team were able to get you checked in well before check in time so that you could start to enjoy...More
The Grace Hotel is located in amongst the hustle and bustle of the city, but you can't hear any of that in a 3rd floor internal facing room. We stayed 5 nights and walked to Circular Quay several times. There is a Woolworths supermarket a...More
Thank Jade0077
Response from Andrew A, Hotel Manager at The Grace Hotel SydneyResponded 2 days ago
Dear Jade0077,
Many thanks for sharing your thorough review of your recent stay at The Grace. I am pleased to see that you had an overall enjoyable experience with us and in particular that our location was perfectly suited to your needs. My apologies about...More
This is a really good hotel we enjoyed our time. Staff were helpful and courteous. The rooms were large. Please see my photos. The best thing about this hotel was quite, and clean, classy. Excellent location, everything is just around you.More
Thank David E
Response from Andrew A, Hotel Manager at The Grace Hotel SydneyResponded 3 days ago
Dear David E,
It was a pleasure to read your positive review relating to your recent stay with us. Great to see that our location was perfectly suited to your needs and that you had positive things to stay about our facilities, services and above...More
Well the grace hotel was a great surprise for me,
With breakfast included, friendly staff and stunning rooms and room service are only a couple of reasons why I rated this experience 5 star.
Everything is outside your doorstep and you can walk down to...More
Thank Zaram560
Response from Andrew A, Hotel Manager at The Grace Hotel SydneyResponded 3 days ago
Dear Zaram560,
Well said! Thank you so much for sharing your positive experience and for highlighting all of the things that you loved about staying at The Grace. Our entire team were extremely pleased when I shared your review with them. It is particularly pleasing...More
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens
...More
or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Response from Andrew A | Property representative |
Dear davidatw,
Thank you for your question. Our any of our room categories that start with the word "New" refer to our newly refurbished rooms. They are brand new and feature up to date room furnishings and appointments with... More
Dear davidatw,
Thank you for your question. Our any of our room categories that start with the word "New" refer to our newly refurbished rooms. They are brand new and feature up to date room furnishings and appointments with all of the modern conveniences that our guests require. All of our "New" category rooms are inclusive of full buffet breakfast whereas other room categories the breakfast is charged as an additional extra. If you require any further information, please contact our reservations team directly. I hope you have the opportunity to try one of our new rooms soon.
Andrew Allen - Hotel Manager
Hello! I booked my breakfast when I arrived for the next day and it was $22. The receptionist informed me if you just turn up to breakfast on the day it is $38. If it helps, a nice breakfast out somewhere also costs $22 so... More
Hello! I booked my breakfast when I arrived for the next day and it was $22. The receptionist informed me if you just turn up to breakfast on the day it is $38. If it helps, a nice breakfast out somewhere also costs $22 so its pretty reasonable! Hope this helps