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The York by Swiss-Belhotel

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#37 of 179 Hotels in Sydney
Certificate of Excellence
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842 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Melbourne, Australia
Reviewed 17 July 2015

We recently stayed at The York for 3 nights and it was fantastic. You never quite know, when you open the door, what you might be getting but the apartment was just lovely, very spacious and so much better than a one dimensional hotel room. Access to the balcony from both the bedroom and living room, powder room plus bathroom...

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2Thank Peta O
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

Thank you for sharing your experience at The York by Swiss-Belhotel. I am very pleased to hear that you enjoyed your stay and the apartment was well equipped for you needs. Should you be in Sydney in the future, we very much look forward to welcoming you back.

Canberra
Reviewed 15 July 2015

Our family of 5 stayed in a two bedroom apartment. It was okay, could do with modernising. The main bed was very low to the ground which would be difficult for some people to get in and out of. The bathroom was not very well cleaned as it had dust/ lint sitting on top of the tiles. There were no...

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2Thank 365christinet
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

I appreciate you taking the time to share your experience at The York by Swiss-Belhotel. I am pleased that overall you enjoyed our location. I do apologize about the issue in regards to the bathroom cleanliness and bed linen. Your comments have been shared with the Department Head concerned for their follow up.

Canberra, Australia
Reviewed 15 July 2015

Checking in was simple, they were helpful when giving us directions to park the car, although the directions they gave caused me to turn right crossing double white lines. We stayed in a Double studio, the decor was 90s but it was clean and had plenty of room. Beautiful hotel, only 10 minutes walk from darling harbour, the QVB and...

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Helpful?
Thank Lisa J
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

I appreciate you taking the time to share your experience at The York by Swiss-Belhotel. I am very pleased that the location was desirable for your needs while in Sydney. Your comments about the fluctuating hot water has been communicated with the Chief Engineer for his follow up. I will be sure to pass on your comments regarding the team...

Reviewed 12 July 2015 via mobile

Second time I've stayed on business. Always impressed by room size however I would not stay again as the service was awful. Room service a joke took 2 hours the first night and they didn't even answer the second night. When I rang reception the guy was rude and unhelpful basically told me he didn't care I was frustrated.. When...

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2Thank Theresa C
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

Thank you for taking the time to post a review on your time with us at The York by Swiss-Belhotel. I am disappointed to learn of your experiences as we place great importance on exceeding our guest’s expectations, and value your constructive feedback. I would like to express my sincere apologies that we failed to provide you with the high...

Reviewed 12 July 2015 via mobile

This was my first time visit and was very impressed. On arrival the hotel reception staff were very friendly and helpful. I recieved an upgrade which was very nice. The room was very comfortable, clean and stylish. Kitchen had everything that I needed for my stay. The proximity to the local city sites was perfect. I would definately stay here...

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1Thank sslouise
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

I am pleased to read your review and to hear of your great experience at The York apartments. I will be sure to pass on your comments regarding the team and we look forward to welcoming you back in the future.

Brisbane, Australia
Reviewed 8 July 2015 via mobile

Stayed here overnight during a work trip and was impressed with the size of the room and the location. It was close to everything I needed and the room was spacious and comfortable. Would def recommend for anyone needing to stay in Sydney for work for a few days.

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Thank Carly_Grindall
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

I am pleased to read your review and to hear of your great experience at The York apartments. Location is extremely convenient, regardless of the destination. With public transport just minutes walk away, and a couple minutes walk to George street, it does make the day more productive.

Penrith, Australia
Reviewed 8 July 2015

My stay was amazing I could fault nothing. I was upgraded to a two bedroom apartment which was pure luxury. I had water views looking across to Luna Park. I had to attend a work function and this was the perfect location not only for my function but for the whale watching cruise in the afternoon. Will definitely be making...

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Thank Wendy K
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

Thank you so much for the awesome ratings of our hotel. We are delighted to hear you had a fantastic time visiting Sydney and you enjoyed your stay with us!

Sydney, Australia
Reviewed 6 July 2015

Stayed just one night at The York in a one bedroom apartment. Very comfortable with a lounge, dining, kitchen and separate queen bedroom. Well placed near to Wynyard railway station and a short walk to Circular Quay, The Rocks, Darling Harbour, King Street Wharf and shopping. Only one thing spoilt the stay. The family using the pool before 8am (open...

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1Thank Robyn K
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

Thank you for sharing your feedback following your recent experience at The York by Swiss-Belhotel. We are appreciative of your comments and we look forward to seeing you again soon.

Perth
Reviewed 5 July 2015

We booked a Deluxe Two Bedroom Executive Apartment for a week on the 23rd floor. It really was a 3 bedroom apartment as the study was a quite large separate room with sliding doors and a sofa bed. There were five of us and plenty of room to knock around in. It had two balconies, a small one out the...

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Thank Brynners
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

Thank you for sharing your experience at The York by Swiss-Belhotel. I am very pleased to hear that you enjoyed your stay and the apartment was well equipped for you needs. Should you be in Sydney in the future, we very much look forward to welcoming you back.

Barry, United Kingdom
Reviewed 2 July 2015

Stayed at this hotel for several days we had a two bedroom apartment who we shared with my sister-in-law. We had a top floor apartment overlooking Sydney harbour bridge . We booked this hotel when we were staying at our other sister-in-laws house in Leura . My brother-in-law recommended this hotel to us and we did'nt regret it either lovely...

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Thank David R
TheYorkSydney, Front Office Manager at The York by Swiss-Belhotel, responded to this review

We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The York by Swiss-Belhotel is located in the heart of the CBD offering a combination of Studio 1 and 2 Bedroom Apartments. Each apartment offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms, laundry facilities and balconies. Most apartments have views that extend to the City SkyLine, and the Executive Apartments overlook Sydney Harbour Foreshore*.*Views are not uninterrupted ... more   less 

Additional Information about The York by Swiss-Belhotel

Address: 5 York St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: €148 - €523 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The York by Swiss-Belhotel 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
The York By Swiss-Belhotel Hotel Sydney
York Apartment Hotel
York Apartment Sydney
Apartment Hotel New York
Hotel Style:
#36 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The York by Swiss-Belhotel staff and other travellers.
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Questions? Get answers from The York by Swiss-Belhotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor to avoid street noise.”
 of 5 bubbles 484sunshine, 5 Dec 2016 | Read review
“Renovated rooms are really nice or select un-renovated rooms for a lower price.”
 of 5 bubbles 770phillipk, 26 Nov 2016 | Read review
“Deluxe rooms have been refurbished”
 of 5 bubbles rccassilles, 13 Nov 2016 | Read review
“Rooms facing the highway may be a bit noisy.”
 of 5 bubbles RosL68, 1 Nov 2016 | Read review
“We noticed build up especially in the bathroom. We understand that it is a busy hotel but attention to detail stops that from occurring. ”
 of 5 bubbles mariepH2402AE, 23 Oct 2016 | Read review
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