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Pier One Sydney Harbour, Autograph Collection

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#27 of 179 Hotels in Sydney
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Pier One Sydney Harbour, Autograph Collection
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2,256 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,181: English reviews
Burlington, Iowa
Reviewed 19 January 2016

The hotel was absolutely beautiful and was smack dab in the middle of one of the most happening locations in Sydney. The staff was incredibly friendly upon arrival as well as throughout our stay. I would highly recommend this hotel!

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1Thank Ken R
Canberra
Reviewed 17 January 2016

We stayed here on Saturday 16th January 2016. We had a function at the Argyle Centre at the Rocks and wanted to be within walking distance. It was fairly expensive, but worth it for the location and the views and the amazing staff. Check in was hassle free, with a complimentary chocolate strawberry and glass of champagne to boot -...

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2Thank Sarah H
Brisbane, Australia
Reviewed 16 January 2016 via mobile

I contacted Maria from guest services directly after reading some "average"reviews and asked her reassurance that I would have a pleasurable stay as I was surprising my husband for a secret night away from the children(as most parents know this is a rarity). After reassurance and the lovely gesture of a free bottle of bubbly I decided to spend the...

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6Thank Bec M
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Bec, Thank you for taking the time to send us you feedback about your recent stay. I am sorry to hear about your experience at Pier One, Sydney Harbour. I would like to address your concerns and contact you personally via email today. I look forwards to talking to you further. Kind regards Kim Mahaffy

Sufolk
Reviewed 16 January 2016

Stayed here for night before travelling home to the UK staff were fantastic going above and beyond to make you feel welcome and help. Rooms were very clean and extremely comfortable The position for the Sydney sights was perfect to. Would happily go back to stay and recommend to friends too

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Thank fergusl10
Adelaide, Australia
Reviewed 16 January 2016

The Pier One is a unique hotel that offers 5 star service and excellent harbour views. Nestled under the Harbour Bridge, it is in easy walking distance of Circular Quay, The Rocks, and even the heart of the city. The staff are very helpful and make you feel important. The outside area is comfortable and has plenty of room for...

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2Thank Louise D
Reviewed 15 January 2016

We had a really wonderful stay there. I would make sure that next time we request a harbour view when we book.. I would have liked to have been offered to pay for an upgrade after arrival but there were probably none available. The rooms are quite big but for some reason lack a lounge so you have to either...

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Thank damianglen
Singapore, Singapore
Reviewed 12 January 2016

A fabulous location for tourists, 10-15 minutes walk to the Rocks & opposite Lunar Park. This is a boutique hotel with good facilities - bar, restaurant with outside seating looking out on the harbour. I was located on 1st floor, the room was spacious with desk, compact bathroom with shower over bath, single handbasin. Breakfast was included in the room...

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Thank Michelle C
Mackay, Australia
Reviewed 12 January 2016

Service was exceptional, starting with the welcome on arrival. The staff were extremely helpful and always with a smile on their face. The room was very comfortable. It's worth paying a little extra to get a room on the waterfront side. Food in the restaurant was very nice, although a little expensive. Great location & just a short walk to...

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1Thank sueY8260OT
Melbourne, Australia
Reviewed 10 January 2016

I recently stayed at Pier One after a long absence. In this time, the hotel has been renovated and changed slightly. I didn't think it possible, but Pier One is now even better than what I remembered. The location of course is second to none. The staff are courteous polite and helpful, without being over baring. The rooms are spectacular,...

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Thank shaunh449
Sydney, Australia
Reviewed 10 January 2016 via mobile

The service at pier one is by far the best we have experienced in Sydney.from the moment you pull up out the front,very welcoming,offering assistance with luggage,welcoming Champagne was a nice touch.All service throughout the hotel very polite,right down to the room cleaners who went out of they're way to say hello and have a nice day.perfect location,very nice,clean,inclusive room...

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Thank Greennackers

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
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  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. This luxury hotel in Sydney also offers a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: €204 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
#27 Luxury Hotel in Sydney
#27 Family Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small harbour view windows from the left side - Im sure the right sided rooms would have better harbour views”
 of 5 bubbles salamo57, 20 Mar 2017 | Read review
“Check your final bill!”
  • Tour boat getting customers from next wharf
  • Sydney Harbor Bridge
 of 5 bubbles evandbob, 15 Mar 2017 | Read review
“Recommend ground floor opening onto pier”
 of 5 bubbles SherwoodSprings, 13 Mar 2017 | Read review
“Ask for King Size Harbour View room.”
 of 5 bubbles tomz978, 12 Mar 2017 | Read review
“Ask for the harbour-front side of the hotel. The alternative is not unpicturesque, but not comparable.”
 of 5 bubbles GarryM_12, 8 Mar 2017 | Read review
5 of 5