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Sheraton on the Park, Sydney

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#31 of 174 Hotels in Sydney
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Sheraton on the Park, Sydney
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3,663 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton on the Park, Sydney
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Showing 3,417: English reviews
Sydney, Australia
Reviewed 25 June 2015 via mobile

Don't book through a 3rd party to stay at the Sheraton on the Park they will give you the tiniest rubbish room that they have. Even though hotel is empty and they have nicer vacant rooms. I checked in at 11.30pm for 2 nights after a long flight they tried to put me in a twin room when I specified...

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Helpful?
Thank Mariuccia77
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Mariuccia77, Thank you, for returning to Sheraton on the Park and providing your valuable feedback. Our sincere apologies for any disappointment caused during your stay as it was certainly not our intention to cause you any frustration or treat you other than a valued guest. We do try our best to honour any requests made, however it is not...

Coffs Harbour, Australia
Reviewed 25 June 2015

Amazing hotel, very friendly & attentive staff. Allowed to check into room 4 hours prior to check in time Room very comfortable & clean. Wonderful selection of food at the buffet restaurant Can't recommend enough!

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Thank Jodie D
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Jodie D, Thank you for choosing to stay at Sheraton on the Park on your recent trip to Sydney and for taking the time to provide your feedback. I’m delighted our associates provided such great customer service and I’m pleased we were able to provide an early check-in on this occasion. I’m pleased to note you found your guest...

Reviewed 25 June 2015

This hotel remains one of my favourites in more than 25 years of business travel. The building is maintained to an extremely high standard, the rooms are spectacular and the views across the park to the cathedral can't be beaten. The hotel is convenient for the Central Business District as well as tourist/nightlife spots such as The Rocks and Circular...

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2Thank Julian L
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Julian L, It is such an honour to read your review and I’m delighted you continue to chose to stay at Sheraton on the Park for your trips to Sydney! I certainly agree we feature some breath-taking views of our surroundings including Hyde Park, St Marys Cathedral and the Middle Harbour, certainly a highlight for our guests so close...

Reviewed 25 June 2015 via mobile

We are frequent Sheraton users, and usually have a wonderful stay. However, Sheraton on the Park was one of those awesome stays. This hotel combines efficiency and warmth which made our experience special. Loved the Club Lounge, especially Laura the ever smiling and friendly lady there. Her very helpful tips and advice on things to do were perfect. The location...

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Helpful?
1Thank Sanha
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Sanha, Thank you for taking the time to provide us with your valuable feedback and for returning to Sheraton on the Park. I certainly agree our Sheraton Club Lounge is a popular and well received choice for our guests and I’m delighted our associates provided such great customer service of which I will be sure to especially thank Laura...

Sydney, Australia
Reviewed 24 June 2015

The Sheraton on the Park is my first (and only) choice when my wife and I look for a city break in Sydney. Everything about this hotel is truly 5-star and every staff member go above and beyond what is necessary to ensure our stays are exceptional. We were upgraded to an executive suite (which was amazing); so much so...

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Helpful?
Thank Daniel H
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Daniel H, WOW! Thank you for your glowing review of Sheraton on the Park and your five star rating, it is very much appreciated. I’m pleased our associates are consistently able to exceed your expectations throughout your stays and agree our associates endeavour to assist our guests whenever possible. Thank you again for sharing your review and we look...

NVLXXX
Reviewed 24 June 2015

Accommodating reception staff...Aimee was awesome! Room....the nicest. The pool...amazing view of city and centre point tower.... Loved the steam room. Location: perfect, Hyde park, botanical garden, circular quay... All close by. This will be the only hotel we will stay any time we come to Sydney!

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Helpful?
Thank Nancy v
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Nancy v NVLXXX , I’m delighted our associates provided such great customer service during your stay at Sheraton on the Park and I will be sure to especially thank Aimee for making your stay so memorable. I indeed agree our Health Club is an excellent location to unwind and relax in the convenient location of Sydney’s CBD and we...

Sydney, Australia
Reviewed 24 June 2015

Everything about this hotel is wonderful. It is my no.1 destination when I need to be in Sydney. Beautiful rooms and the staff are really friendly. On my first stay (with my husband) we were upgraded to a massive terrace suite with Hyde Park views. It was an amazing space. My second stay I was on my own and booked...

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Helpful?
Thank Jindybug
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Jindybug, Thank you for your wonderful feedback and for your continued patronage and loyalty to Sheraton on the Park. I’m pleased we were able to surprise and delight you during your first stay at Sheraton on the Park by providing you an upgrade to one of our beautiful Terrace Suites on that occasion and I’m delighted to note we...

Melbourne, Victoria, Australia
Reviewed 23 June 2015

The hotel is in a very central location. I appreciate how the concierge always makes the effort to open the car door and carry your bags.The lobby is lovely, but so is the rest of the hotel. The spa is amazing..with views across the city.I personally love the bathrooms though. They are absolutely divine. I always leave time to have...

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Helpful?
1Thank Rachel H
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Rachel H, Thank you for your ongoing patronage and loyalty to Sheraton on the Park and for placing your recommendation on TripAdvisor. I certainly agree the view from our Health Club is indeed breath-taking, especially from our balcony overlooking Hyde Park, St Marys Cathedral and the Middle Harbour. I’m delighted to hear our associates ensured you had a memorable...

Perth, Australia
Reviewed 23 June 2015 via mobile

Nice hotel. Great rooms and a nice feel to the hotel overall. My rom was well appointed with a very comfortable bed and pillows. Breakfast was very nice and great coffee. Handy location for shopping and evening dining options. Bar is slightly out of context (looks like a Scandinavian Bar) but it certainly did the job. Look forward to returning.

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Helpful?
Thank cj_halvo62
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear CJ H, Thank you for taking the time to place your review of Sheraton on the Park on TripAdvisor. I’m so pleased we met all your needs and that you thoroughly enjoyed our Sheraton Sweet Sleeper bedding and linen as they certainly are a highlight to our guests. I appreciate your recommendation and look forward to your return to...

Sydney, Australia
Reviewed 23 June 2015

The hotel is centrally located. Staff were friendly, We stayed in an executive park view room on level 15. The room was well appointed and we experienced minimal noise. We would certainly recommend the hotel and plan to stay there again. Excellent hospitality service in the sheraton club room on level 21

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1Thank Bridget F
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Bridget F, Thank you for your recommendation and for taking the time to post your review on TripAdvisor. Our location is certainly a drawcard for all types of travellers to Sydney with the convenience of everything you would need at your doorstep with views of Hyde Park, St Marys Cathedral and the Middle Harbour. I’m pleased to note you...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, International, Australian, Seafood
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: Australian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: €152 - €488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#31 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
17 questions
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If disabled you have NO CHOICE”
marymW1190HD, 25 Apr 2017 | Read review
“Higher Floor,”
_randfrichards, 19 Apr 2017 | Read review
“Don't get sucked in by cheap rate offer - it is a scam”
hudsonmj, 18 Apr 2017 | Read review
“Ask for a room facing the Park, the views are more pleasant and rooms in this side a little quieter.”
Gr1ff, 17 Apr 2017 | Read review
“Ask for a higher level park view room.”
Retired2013, 16 Apr 2017 | Read review
5 of 5