Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Sheraton.comUS$259
Expedia.comUS$259
TripadvisorUS$259
Hotels.com
PricelineUS$258
TravelocityUS$259
View all 20 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (2,301)2,301
Room & Suite (321)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#26 of 207 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Enjoy a warm welcome at the five-star Sheraton Grand Sydney Hyde Park (formerly Sheraton on the Park). Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Fireplace
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Park View
Languages Spoken
English, Chinese
Location
100Great for walkers
Grade: 100 out of 100
452Restaurantswithin 0.5 km
143Attractionswithin 0.5 km
Contact
161 Elizabeth Street, Sydney, New South Wales 2000 Australia
Getting there
St JamesSydney Trains3 min
Town HallSydney Trains5 min
Car HireSee all Sydney car hire
6450Reviews43Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 4,016
- 1,564
- 449
- 218
- 204
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
The breakfast buffet needs to be arranged. I got bored of the same thing every day. The location is very good, so it is very convenient for sightseeing and work. The pool, gym and sauna were very comfortable.
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Physically the hotel is in a great position and in general good condition. Although there was plenty of very pleasant staff, they seemed to lack training or experience. Annoyingly, there are no written instructions in the room and the TV instructions were in various Asian languages. It required a wait an "engineer" to fix. The in-house dining options are poor as are the bar food options (the same). The seafood buffet was excellent and reasonable value for money.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Krister Svensson, General Manager at Sheraton Grand Sydney Hyde Park
Responded yesterday
Thank you for taking the time to share your feedback from your recent stay with us. Providing the highest level of hospitality is our number one priority and we apologize for failing to meet your expectations with service and instructions provided. Rest assured, your feedback has been shared with the relevant department heads and will work on improving the concerns you have raised. We do hope to welcome you back to the Sheraton Grand Sydney Hyde Park, when your travels bring you back to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place but would never pay for it out of my own pocket. While the rooms and the location were great, it is in the area is Sydney where prices seems to have increased to a point that doesn’t not justify the cost. If going for holiday, choose somewhere else.
Read more
Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely stunning room, great view over Hyde Park. Superb service, offering an umbrella when venturing out to dinner in the rain, very helpful. Breakfast was delicious, with fast efficient service, loved the three egg omelette and espresso coffee. Overall 5 ⭐️⭐️⭐️⭐️⭐️
Read more
Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely helpful people, nothing is too much trouble, I felt very welcome. From the greeting I received at the front, to the excellent breakfast service, my end to end experience at Hyde Park could not have been better
Read more
Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed for 2 nights. I specifically told the reception the day before I leave that I would be paying by my debit account not the credit card account I provided to reserve my bookings. She said that wouldn't be a problem. It said on their website that the credit card will not be charged and you can pay at the hotel. It will only be used to reserve the bookings. When I checked out, the reception charged my debit card without telling me that my credit card have been already charged. When I checked my account, they double charged me. When I rang, the reception said the payment will be reversed back on my credit card from 5 to 10 days. Not a very happy customer...
Read more
Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Krister Svensson, General Manager at Sheraton Grand Sydney Hyde Park
Responded 1 week ago
Thank you for taking the time to share your review. Your feedback is valued. We apologies for the delay in your pre-authorization payment returning to your bank account and I assure you that this has been released and can take up to 5-10 business days to reflect in your account. Please do get in touch with us directly, should this not show in your account by end of next week. I do hope we will have the pleasure of welcoming you back to redeem your faith next time you visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights and found the rates were very competitive compared to other 5 star hotels in Sydney CBD. The location is excellent, a few steps from the major shopping precinct, St James railway station, across the road from Hyde Park with its beautiful gardens and fountain. The check in staff are professional, efficient and courteous, as are the valet's. Iced water and iced tea stations await travellers with a personal greet from staff. The hotel foyer is grand and always impressive. The rooms are modern, clean, comfortable and QUIET with beautifully spacious, marble bathrooms. The beds and pillows are luxurious and afford a great nights sleep. Generally the bar and breakfast staff are great, but on this occasion there were a number of new staff that had not been trained fully, so this is the only reason I awarded 'service' a four out of five this time (that and I could not get an espresso as their coffee machine was broken). The Negroni's are one of the best made in Sydney! Overall an excellent hotel that we will definitely return to.…
Read more
Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don’t bother if you need to be there for a conference and are coeliac. Very few options , buffet dinner option not open and catered food for lunch etc horrible. Lucky the hotel Itself was lovely and spacious and the bed was comfortable. Staff are lovely and the service in general is great.
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Krister Svensson, General Manager at Sheraton Grand Sydney Hyde Park
Responded 1 week ago
Thank you for taking the time to share your recent experience with us. Sufficiently catering to all dietary requirements is of the utmost importance to us and I apologize for failing to meet your expectations. Rest assured your feedback has been shared with the Executive Chef and is appreciated in order to improve the guest experience. We hope to welcome you back to the Sheraton Grand Sydney Hyde Park, there will always be a warm welcome waiting.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This buffet is one of my favourite. Me and my fiance go often to buffets and hands down one of the best breakfast buffets. Definitely one to go one weekend and indulge. Many many options available and very friendly staff. We had a waiter who was Giullermo who was Colombian and he greeted us very well and very welcoming!
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Worst experience I’ve had with hotel management. This is my first ever hotel review, but had to post it to ensure people don’t fall into the same problem. Here’s what happened: We had hotel credit, as our friends kindly bought us a honeymoon gift card. We booked a car to drop us off at the opera house. Upon our checkout we’ve noticed that our bill did not reflect that charge. We asked the receptionist to include it, they told us if it’s not reflected in the bill by now then consider it complimentary. We thanked them and decided to buy a bottle of wine as an gift given we have not consumed the entirety of our gift card. 2 days post our departure, I receive a text that my card has been charged 500 dollars with no explanation or an email from the hotel. 10 calls and various emails later and the issue has not been resolved. The hotel manager thought it was a great idea to split the bill 50/50 between us… 20 days later I got charged again an amount from my card for an undisclosed item!…
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Krister Svensson, General Manager at Sheraton Grand Sydney Hyde Park
Responded 1 week ago
Thank you for taking the time to share your feedback. Please accept our sincere apologies for your experience during your recent stay with us. In order for us to rectify your experience, may I please ask that you get in touch with the hotel directly and addressed to myself, so that I may assist you with this matter. I look forward to hearing from you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$232 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton on the park, sydney hotel sydney, sheraton hotel sydney, sheraton sydney, sydney sheraton
LOCATION
AustraliaNew South WalesSydneySt. James / Central Business District
NUMBER OF ROOMS
558
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSHERATON GRAND SYDNEY HYDE PARK - UPDATED 2023 Hotel Reviews & Price Comparison (Australia) - Tripadvisor
Frequently Asked Questions about Sheraton Grand Sydney Hyde Park
Which popular attractions are close to Sheraton Grand Sydney Hyde Park?
Nearby attractions include Volle Jewellery (0.3 km), Ice Break Escape Room (0.3 km), and Virtual Room: Virtual Reality Sydney (0.4 km).
What are some of the property amenities at Sheraton Grand Sydney Hyde Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Grand Sydney Hyde Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Sydney Hyde Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Sydney Hyde Park?
Yes, paid private parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Sheraton Grand Sydney Hyde Park?
Conveniently located restaurants include Aalia, The Baxter Inn, and Fortune Village Chinese Restaurant.
Are there opportunities to exercise at Sheraton Grand Sydney Hyde Park?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sheraton Grand Sydney Hyde Park located near the city centre?
Yes, it is 0.2 km away from the centre of Sydney.
Are any cleaning services offered at Sheraton Grand Sydney Hyde Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Sydney Hyde Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Sydney Hyde Park?
The staff speaks multiple languages, including English and Chinese.