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Mercure Sydney

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#59 of 179 Hotels in Sydney
Certificate of Excellence
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Mercure Sydney
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4,471 Reviews from our TripAdvisor Community

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Showing 4,198: English reviews
Sydney, Australia
Reviewed yesterday NEW

Great location, Central station is just outside the door and shopping in every direction. We booked three rooms for our whole family for a weekend getaway. The rooms were spacious, clean, comfortable and quiet at night. Our grandchildren loved the pool and the large advent calendar in the foyer that had surprises behind the door on Sunday. The staff were...

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Helpful?
Thank KJH0363
Hobart, Australia
Reviewed yesterday NEWvia mobile

The hotel is perfectly located close to the Central train station and the Capitol Theatre. The standard room was very comfortable. We were grateful for the air conditioning. Only downside there was no exhaust fan in the en suite.

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Helpful?
Thank BibiAmity
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear BibiAmity Thank you for posting a review of Mercure Sydney. I am pleased you had a comfortable stay with us, and found the hotel's location ideal for your needs. I appreciate your feedback and look forward to welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Auckland
Reviewed yesterday NEW

The title sums it up nicely. My second stay with this hotel which will now become our home for (sadly, not as frequent as used to be) trips to Sydney. To start this is an older hotel and almost in need of an upgrade but its kept very clean, tidy and has everything you need; definitely not shabby. It's fairly...

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Helpful?
Thank HolidayVibes
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear HolidayVibes Thank you for sharing your detailed review of your experience at Mercure Sydney. What a pleasure to read and happy anniversary! I am delighted you enjoyed every aspect of your stay, from the friendly service provided by our staff, to the hotel's ideal location. I am also glad you loved your surprise from us, and I have passed...

Hobart
Reviewed 2 days ago NEW

This hotel makes it easy for guests to stay in Sydney. The small touches add up. It is kind of relaxed 5 star service. I inadvertently made a booking for a different date. No problem. They changed it in an instant and made me feel calm as a consequence. I like this hotel for service location and going the extra...

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Helpful?
Thank PeterHobart
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear PeterHobart Thank you for sharing your review of Mercure Sydney. I am most pleased you enjoyed your stay with us, highlighting the excellent service provided by our staff. I appreciate your comments and look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Reviewed 2 days ago NEWvia mobile

We are from Melb and looked on trip advisor before booking Mercure. Best decision. Close to Central station , great staff and service and reasonably cheap compared to the service and quality. we asked for a 3 pm check out instead 11am and they provided for free. if i was to fault something (always room for improvement) time for staff...

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Helpful?
Thank Moey91
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Moey91 Thank you for your review of Mercure Sydney. I am most delighted you had a great stay with us, enjoying the hotel's ideal location and the excellent service provided by all the staff. I have also followed up with the night team in regards to your drink order taking 25 minutes and this will be addressed accordingly to...

Nelson Bay, Australia
Reviewed 2 days ago NEW

Stayed here on the 10th floor for 2 nights recently and found the service from all staff to be very good. Be aware that the location is tricky, as sometimes it's referred to as "Sydney", other times "Chippendale" or "Ultimo". Room was a little dated however very comfortable. Not overly large, though as I was staying on my own it...

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Helpful?
Thank thestump1469
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear thestump1479 I appreciate your review of your recent experience at Mercure Sydney. Delighted you had a comfortable stay, enjoying the hotel's ideal location, friendly service provide by the staff and our restaurant meals. Thank you for being a loyal Accor member and I look forward to welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Gurgaon
Reviewed 3 days ago NEWvia mobile

Hotel is located close to harbor and Australia technology center. Rooms are good and staff is also very good . They should include more option for vegetarians in breakfast . Overall very good experience .

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Helpful?
Thank travelchampion062
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear travelchampion062 Thank you for posting a review. I am pleased your overall stay was most satisfactory. I have also taken on board your constructive comment regarding vegetarian options for breakfast in which we will review accordingly. I appreciate you sharing your experience and look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel...

JERRABOMBERRA
Reviewed 4 days ago NEW

Excellent service and helpful information from all staff Late check out brilliant option Hotel located close to transport, train station, buses, shopping and theatres Complementary drink when you arrive nice touch

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Helpful?
1Thank Jan S
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Jan S Thank you for sharing your experience. I am delighted you had a great stay with us, in particularly enjoying the excellent service provided by the staff. I appreciate your comments and look forward to seeing you back soon. Kind regards Daniel Barnard General Manager

Australian Capital Territory, Australia
Reviewed 4 days ago NEW

A very central location in the city, easy to get to with trains and buses and efficient service. Close to UTS and Sydney university.Rooms are snug and a little noisy with shower over bath. I would stay again.

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Helpful?
Thank cjmit
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear cjmit Thanks for posting a review. I am most pleased you had a great stay, particularly enjoying the hotel's location and comfy rooms. I look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel Barnard General Manager

Forster, Australia
Reviewed 5 days ago NEW

I have stayed here for business trips and I believe the property has continued to improve in all aspects. The bar and menu are great, very professional and friendly service and the rooms have been upgraded and are very comfortable. I will continue to use this property for future trips both professionally and personally

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Helpful?
Thank chocolatesareme
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear chocolatesareme Thank you for sharing your experience of Mercure Sydney. I am delighted your stay was most pleasant and comfortable, enjoying every aspect of the hotel. I appreciate your loyalty and look forward to welcoming you back soon. Kind regards Daniel Barnard General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 

Additional Information about Mercure Sydney

Address: 818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: €123 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, ACCOR, Odigeo, Travelocity, Agoda, Priceline and HotelTravel.com so you can book your Mercure Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Hotel Sydney
Accor Sydney
Hotel Style:
#28 Family Hotel in Sydney
#38 Business Hotel in Sydney
#45 Romantic Hotel in Sydney
#55 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney staff and other travellers.
36 questions
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Perth, Western Australia

See all questions (36)

Questions? Get answers from Mercure Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have less noise. Views of other buildings and general area”
 of 5 bubbles HolidayVibes, 5 Dec 2016 | Read review
“Street facing,that will give a good view of the shopping area.”
 of 5 bubbles 392sampathn, 26 Nov 2016 | Read review
“North facing rooms have a better view,ask if you can get an up grade for a little price its worth every cent”
 of 5 bubbles Q9290KCdebbieb, 25 Nov 2016 | Read review
“city view facing clock tower so you know the time when you awake and on higher floor”
 of 5 bubbles Lucy9908, 25 Nov 2016 | Read review
“Ask for a smoking room if you're a smoker.”
  • View from our double bed room on the 11th floor.
  • View from our double bed room on the 11th floor.
  • Our 'smoking' room. It was fantastic!
 of 5 bubbles SueTjelland, 24 Nov 2016 | Read review
5 of 5
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