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Swissotel Sydney

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#14 of 179 Hotels in Sydney
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Sydney
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1,525 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Brisbane, Australia
Reviewed 1 week ago via mobile

My daughter and I stayed 2 nights and the entire stay was wonderful from the moment we walked in the door. Every staff member from porters, concierge, reception, wait staff and room service were friendly, helpful and professional. One of the best hotels I've experienced recently. Will definitely recommend this hotel.

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Helpful?
1Thank gilljm
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear gilljm, I am delighted to hear that you and your daughter had an enjoyable stay with us. Your kind comments regarding our customer service have been warmly received and I would be most delighted to share them with my team. We are particularly pleased to also read that you recommend Swissôtel Sydney to fellow travellers. Thank you for taking...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Was there for a week. Well appointed executive rooms. Bed was comfortable, shower had good pressure, table was a good size and adequate lighting. They had T2 tea leaves so I could make pots of nice tea. Only thing is housekeeping did not wash the pot each time they make up the room, not sure why. Breakfast was at the...

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Helpful?
2Thank gkc1977
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear gkc1977, Thank you for taking the time to review your recent stay with us. I am glad to hear that you enjoyed your week's stay with us and that you were able to utilise our Executive Club Lounge at your convenience. Our rooms are furnished with a water kettle instead of a tea pot however I have also instructed...

Reviewed 2 weeks ago

Appreciate genuine guest service. I have encountered a reception trainee who obviously has had a great service mentality. This fact alone will bring me back to stay here again. Thank you. Only one thing disappointed was internet speed that was troublesome. I hope the wifi get improved to the today's standard without delay. Free wifi is provided to Accor Hotel...

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Helpful?
1Thank thomasyasuda
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear thomasyasuda, Thank you very much for your feedback regarding your recent stay with us. Your kind comments in particular our customer service has been warmly received and I would be most delighted to pass them on to my team. We do offer complimentary Wi-Fi to all our guests, however I certainly share your feedback concerning the speed. Please rest...

Toronto, Canada
Reviewed 2 weeks ago via mobile

The hotel has good location and the rooms are new and well equipped. The staff were also friendly. But since the hotel is located in the centre of the city centre, if you are driving then be prepared to the road construction and traffic.

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Helpful?
1Thank myjc116
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear myjc116, Thank you for your kind comments relating to your recent stay. I am glad you enjoyed the central locality of our hotel as well as our well-appointed rooms. I share your concerns about the inconvenience especially with the road works in the city, however I do hope that Swissôtel Sydney can continue to be your hotel of choice...

Singapore, Singapore
Reviewed 2 weeks ago

Wonderful location. Walking distance to loads of shopping centres, opposite a great restaurant - Gowings and State Theatre. Wifi in the room can be a tad weak. We had an extra bed added in for our child. Room was a good size and it didnt feel cramped with the extra bed.

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Helpful?
Thank 3travel2015
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear 3travel2015, Thank you for your kind review of your recent stay with us. I am glad to read that you enjoyed our spacious room as well as our central location. I certainly share your feedback on our complimentary Wi-Fi and will continue to enhance our offering and service delivery at our hotel. We certainly look forward to welcoming you...

Amsterdam
Reviewed 2 weeks ago via mobile

Stayed here for 13 nights. Overall was quite pleased. The room is a decent size and bathroom had a separate shower and bath. The staff took good care. Breakfast had standard options. One good thing was the juicer where you can add different fruits etc to make your own juice. In room dining did not have many vegetarian options so...

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Helpful?
Thank AbhishekDwivedi
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear AbhishekDwivedi, I am glad to hear you had an enjoyable time during your stay with us and that you got to use our ever popular fruit juicer for breakfast. We would have loved to exceed your expectations with our In-Room Dining menu. At present, my F&B team is looking to revamp the menu to include more healthy options including...

Santiago de Cuba, Cuba
Reviewed 3 weeks ago

sorry but although a nice hotel, this is not a 5* (but the price is...) the location is ideal, central Sydney with direct access to QVB in 1 minute or 15 mn walk to Darling Harbour or Circular Quay. the staff is polite and helpful: a particular thanks to the concierges. rooms are good, clean and quiet. obviously mine was...

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Helpful?
1Thank ClubGGG
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear ClubGGG, Thank you for taking the time to review your recent visit. I'm glad you were able to make use of our central location and services during your stay. However, we are sorry that your experience with check-out was not to your satisfaction. I'm happy to advise that we do provide late check-outs at a minimal fee and a...

Oslo, Norway
Reviewed 3 weeks ago via mobile

We loved our stay. Everything was smooth and painless even if it was the most busy time of the year. The beds were on a small side. Well, having in mind that the main crowd is from Asia, it is justified. But for bulkier European couple feels a bit too narrow for comfort.

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Helpful?
Thank Margaux62
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear Margaux62, I am glad you enjoyed your stay in Sydney with us. Thank you for sharing your valuable feedback and we hope to welcome you to Swissôtel Sydney again in the not too distance future. Kind Regards, Ross Buchanan General Manager 

Boston, Massachusetts
Reviewed 3 weeks ago

We had a very nice two-night stay here. I had meticulously combed reviews to ensure we wouldn't get any street noise. We were on the 11th floor and didn't have a problem. They upgraded us to a suite but the location of the room was adjacent to the elevator which was noisy in the front of the suite but thankfully...

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Helpful?
Thank sleeta
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear sleeta, Thank you for your review on your recent stay with us. I am glad we were able to accommodate you in our Executive Suite. With regards to your misplaced items, I apologise as we could have managed the situation better. Your valuable feedback is highly appreciated and please rest assured that we will continuously make our best efforts...

Brisbane, Australia
Reviewed 3 weeks ago

Stayed here during a business trip and oh what a lovely centrally located hotel!! this hotel and rooms are beautifully furnished inside and is a pleasure to stay at. The customer service is great and the staff are very well trained. The best of all is its location. Its next door to cafes, restaurants and shopping malls and just a...

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Helpful?
1Thank joann m
SwissotelSydney_GM, General Manager at Swissotel Sydney, responded to this review

Dear joann m, I am thrilled to read that you had an enjoyable stay with us and we certainly look forward to welcoming you back again. Kind Regards, Ross Buchanan General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Sydney enjoys prime location in the heart of the city centre, appealing to discerning business and leisure travellers. The deluxe 5 star hotel features 369 luxurious rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities, and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: €174 - €361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Fairmont Hotels, Hotels.com, Cheap Tickets, Agoda, Priceline and Jetsetter so you can book your Swissotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#14 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
33 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value for money for what we expected”
 of 5 bubbles , 24 Feb 2017 | Read review
“Good when you get deal if having conference rates . I like corner rooms”
 of 5 bubbles terasa2016, 19 Feb 2017 | Read review
“Stay in a Swiss advantage room”
 of 5 bubbles BKelb, 19 Feb 2017 | Read review
“You won't regret staying there”
 of 5 bubbles octogenarian2016, 16 Feb 2017 | Read review
“Book a cheaper room on lower levels and use the money to go out for dinner etc. Much better value than Executive Club.”
 of 5 bubbles sunnyandbright, 8 Feb 2017 | Read review
5 of 5