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Swissotel Sydney

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#15 of 179 Hotels in Sydney
Certificate of Excellence
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Swissotel Sydney
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4,196 Reviews from our TripAdvisor Community

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Showing 3,880: English reviews
sussex
Reviewed 27 August 2015

Swissotel Sydney is our only choice on Sydney,every time we stay things are always improving,the newly refurbed rooms are great ,modern and very very clean,and for a city centre hotel a good size with a large modern bathroom,we always find the hotel quiet and noise from other rooms is not a problem. We arrived at 6 am after a long...

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Helpful?
Thank simonSussex
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear simonSussex, Thank you for making Swissotel Sydney your home again! My team and I are delighted to read that we are your first and only choice in Sydney! We are happy to make your stay pleasant and enjoyable and we already look forward to welcoming you back again and again and again. Kind regards, Christian Hirt General Manager

Castlereagh
Reviewed 27 August 2015

clean, comfortable, fantastic position near station. Quiet oasis in the middle of city, safe to walk around area, in middle of shopping area , close to entertainment venues, was better than I thought it would be, great value

Review collected in partnership with Swissotel Hotels & Resorts
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Thank 73margaretl
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear 73margaretl, Thank you for the feedback. We are happy that we were able to exceed your expectations and glad that you had a good stay at Swissotel Sydney. We look forward to welcoming you again. Kind regards, Christian Hirt General Manager

Reviewed 26 August 2015 via mobile

Beds are very comfy and the bathrooms are large and spacious. The parking and breakfast deal is a winner, but I would suggest that Swissotel reconsider its kids dining menus. Pushing for healthy food is great but there is no alternatives for fussy eaters. I had to buy my 4 year old an adult BLT (which was great btw) but...

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Thank Cuppateaandabikkie
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Cuppateaandabikkie, Thank you for writing a valuable feedback for us and fellow travelers! We are happy that you and your family enjoyed your time at Swissotel Sydney. I am sorry that our kids menu didn't meet your expectations. I will certainly share that information on to our Chefs. I hope to welcome you and your loved ones back soon....

Hazelbrook
Reviewed 26 August 2015

enjoyed the stay however had to wait over 30 mins for the car after check out even though we called ahead. Also radio had been played with making me wonder whether the car had been used. A little unusual for just driving into the parking spot.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank 30jamieh
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear 30jamieh, Thank you for the helpful feedback. I am glad that you enjoyed your stay at Swissotel Sydney. However, I want to apologize regarding the delay of the valet parking. Furthermore I want to assure you that our chief concierge has been informed and that he will advise his team accordingly to refrain from an unprofessional behavior like that....

Sydney, Australia
Reviewed 24 August 2015

Recently spent a weekend at the Swissotel Sydney and we were extremely impressed. From the moment you arrive the high standard of professionalism is very noticeable. Rooms are large and modern and the hotel has a very good restaurant and breakfast buffet. We can't wait to stay here again!

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1Thank aussiejohn69
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear aussiejohn69, Thank you for your very nice comment on Trip Advisor. I was very happy and proud to read that Swissotel is "the best hotel in Sydney" for you. My team and I are pleased that you are willing to come back and we already look forward to welcoming you again. Kind regards, Christian Hirt General Manager

Australia
Reviewed 24 August 2015 via mobile

My daughter and two year old granddaughter just had a great long weekend here . These were the highlights : Concierge was fabulous from beginning to end . Helping us in and out with two year old ... Much appreciated . Check in and out speedy . Room on floor 20 ... Very nice ... roomy... Comfortable ... Very clean...

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Thank Annielittle
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Annielittle, Thank you very much for taking the time to write a valuable review and a recommendation for fellow travelers. We are delighted that you and your family had a great stay at Swissotel Sydney and we want to thank you for the kind words and feedback! We hope to welcome you and your loved ones back very soon....

Dubbo, Australia
Reviewed 23 August 2015 via mobile

We stayed as a couple at the swissotel for our anniversary and were not disappointed! We arrived and reception could not locate our booking. So sadly we had to wait 15 minutes to have this sorted out. However staff upgraded us to the executive skyline room to apologise for the troubles. The room was perfect, bathroom to die for and...

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Thank Lauren W
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Lauren W, I was pleased to read you comments relating to your recent stay with us. We very much appreciate you taking the time to share your good experience and we are happy that you had a great anniversary celebration. We are glad that you are willing to come back and we already look forward to welcoming you again...

Woodside, New York
Reviewed 23 August 2015

A luxury hotel in the heart of the Sydney city area. Across from the world famous Queen Victoria Building, and a ten minute walk to Darling Harbour. My wife and I stayed in the Premier King Room, and that was roomy and comfortable, with a stylish bathroom that you may want to emulate when you get home.

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Thank Taishon_S_Black
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Taishon_S_Black, Thank you for the kind review. We are happy that you and your wife enjoyed your stay at Swissotel Sydney and we hope to welcome you back soon! Kind regards, Christian Hirt General Manager

Perth, Australia
Reviewed 23 August 2015

The hotel is in an excellent location next to the Pitt Street Mall. Hotel staff are efficient and helpful. Pool, gym and spa facilities are available. Rooms were of a good size and quiet. Overall great experience.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank racheyf2015
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Rachel F, Thank you very much for your feedback and the review on Trip Advisor. We are very happy to acknowledge that your expectations were met during your stay at Swissotel Sydey and that you had a great experience. We look forward to welcoming you back very soon. Kind regards Christian Hirt General Manager

Reviewed 22 August 2015 via mobile

We visit Sydney frequently, but this was our first time at the Swissotel...and certainly won't be our last. Perfect location in the heart of the city, beautiful rooms with a bed that felt like sleeping on a cloud! Our only disappointment was due to kitchen issues with the late night room service & lack of available options, however the hotel...

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1Thank Belinda M
Swissotel S, Manager at Swissotel Sydney, responded to this review

Dear Belinda M, Thank you for your kind comment on Trip Advisor. What a delight to read that Swissotel Sydney is the best located Hotel you have encountered in Sydney! I am sorry about the inconvenience regarding the late night room service, however I am glad everything else made up for that issue. We are happy to hear that you...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Sydney enjoys prime location in the heart of the city centre, appealing to discerning business and leisure travellers. The deluxe 5 star hotel features 369 luxurious rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities, and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: €182 - €403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Agoda, Cheap Tickets and Jetsetter so you can book your Swissotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#15 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
33 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good when you get deal if having conference rates . I like corner rooms”
 of 5 bubbles terasa2016, 19 Feb 2017 | Read review
“Stay in a Swiss advantage room”
 of 5 bubbles BKelb, 19 Feb 2017 | Read review
“You won't regret staying there”
 of 5 bubbles octogenarian2016, 16 Feb 2017 | Read review
“Book a cheaper room on lower levels and use the money to go out for dinner etc. Much better value than Executive Club.”
 of 5 bubbles sunnyandbright, 8 Feb 2017 | Read review
“Highest floor possible”
 of 5 bubbles AndreyV277, 5 Feb 2017 | Read review
5 of 5