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Swissotel Sydney

2,145 reviews
#20 of 181 Hotels in Sydney
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Traveller (586)
Room & Suite (209)
Storyboard
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“state theatre”(74 reviews)
“market street”(47 reviews)
“great location”(249 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,145)Write a Review
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1,247
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31
Show reviews that mention
All reviewsstate theatremarket streetgreat locationthe executive loungepitt st malldarling harbourshopping districthigh teastreet leveldavid jonesthe heart of the citynespresso machinepillow menuqueen victoria buildingcentral locationroom servicelarge bathroom
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11 - 15 of 1,970 reviews
Reviewed 4 days ago via mobile

Even though we live within a hour of the hotel we treated our kids (13 & 10) to a night in the city after watching a cricket game at the SCG. We arrived just before midday and Concierge took our bag so we could go...More

Thank Karen C
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 2 days ago

Dear Karen C, Thanks so much for your kind review! I was delighted to hear about your wonderful stay with us and I certainly agree that we are a hidden gem in the middle of the city! Great to know you will return, my team...More

Reviewed 4 days ago

One of my worst experiences of a five star hotel... ever. We had booked an Executive room and upon arrival decided to upgrade to a suite, WHICH WE PAID FOR. On arriving in our suite we found an unimpressive, mean, little room which was little,...More

2  Thank FilBee
Reviewed 4 days ago

Located in the heart of Sydney! I had a wonderful stay in thr hotel, but l suggest avoiding the restaurant. The breakfast is too expensive and too messy! I asked for a fruit salad at lunchtime but the “chef” was too busy..

Review collected in partnership with swissotel.com
Thank melinaraso
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 2 days ago

Dear melinaraso, Thank you for providing us with feedback. I'm sorry your breakfast experience wasn't to your liking, however I'm pleased you overall had a wonderful stay. We hope to welcome you back one day soon. Kind regards, Ross Buchanan General Manager

Reviewed 4 days ago

Great location: you can go on a walk by Darling Harbor and under the bridge, straight to the Opera House and back. We landed right before Christmas, and the surrounding area was all decked out. It was great to walk around, and very busy with...More

Thank GabiPJ
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 2 days ago

Dear GabiPJ, Thanks for your 5* feedback! I am so glad to hear that you had a pleasant stay. We appreciate your time in sharing this review and look forward to welcoming you back soon. Kind regards, Ross Buchanan General Manager

Reviewed 1 week ago

Excellent customer service Excellent room Great facilities Great location Committed to quality Five star accommodation 🌟🌟🌟🌟🌟 Helpful staff, especially Concierge staff Member of Accor loyalty program

Review collected in partnership with swissotel.com
Thank kerrybT3067UE
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 6 days ago

Dear kerrybT3067UE, Thanks so much for your ***** ! We truly appreciate your kind feedback and thank you for your loyalty with AccorHotels. Kerry, we all look forward to welcoming you again soon. Kind regards, Ross Buchanan General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$172 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sydney
#18 Family Hotel in Sydney
#20 Luxury Hotel in Sydney
#26 Romantic Hotel in Sydney
#41 Business Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$172 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sydney
#18 Family Hotel in Sydney
#20 Luxury Hotel in Sydney
#26 Romantic Hotel in Sydney
#41 Business Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (586)
Room & Suite (209)
Dining (56)
Pool & Beach (21)
Hotel & Grounds (213)
Bathroom (120)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Nearby
Central Business District
The Sydney Central Business District is abuzz with
energy. Power brokers run to and from high rise
buildings and after-work drink places, high-end
shoppers tour venues like the QVB, and fine diners
frequent the many celebrity chef restaurants. For a
dose of culture, walk to the NSW Art Gallery, or visit
the Sydney Museum. To escape the hustle and bustle,
reconnect with nature at the Sydney Botanical Gardens
...More
Questions & Answers
Ask a question
willtt
30 December 2017|
AnswerShow all 2 answers
Response from willtt |
Not what I was asking obviously.
0
Votes
travel32956
23 December 2017|
AnswerShow all 3 answers
Response from mbm3 | Reviewed this property |
Look at upgrading to a club room. Breakfast included along with evening Canapes and Drinks. I also believe the club room provides light refreshments all day
0
Votes
Kirby S
10 December 2017|
AnswerShow all 2 answers
Response from Coffee4chipmunk | Reviewed this property |
My room only had a kettle so best to check with hotel directly.
1
Vote
Room Tips
"Great view, great service, great ambiance and decor, felt safe and slept wonderfully"
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"Choose the executive floor rooms if your trip schedule is not tight to enjoy better views and extra benefits"
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"Try for a higher floor where possible for better views."
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"Suggest get confirmation in writing that will get requested bed configuration if that is important for you"
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