Really nice hotel in shopping district of Sydney. Easy to get to from airport on train - get off at St James and walk about 200 metres down Market Street to hotel. About 150 metres from light rail that goes down to Circular Quay. A ten minute walk into Darling Harbour
We booked a room with a view of Darling Harbour that gave my partner a view of water that she wanted & all 3 of us were able to see the planes coming into land as well as take off. The room was very spacious, close to the lift & access to the rooms was via 2 separate lifts than eliminated any security problems that could occur. The buffet breakfast was superb & you did not leave the facility feeling hungry. My daughter had without a doubt the best breakfasts she had ever had in her life. Location Location this hotel had it all. Walk to the left & you are in Hyde Park. Go right & it's Darling Harbour. And they are both easy walks. Best of all is the Light Rail stop 50 metres away in George Street just around the corner that is 3 stops to Circular Quay for all the ferry rides. Woolworths or Coles just around the corner If you need a hotel that has it all IT IS SWISSOTEL IN SYDNEY We will be returning in 6 months time because both Sydney & this hotel can compete with anything there in the rest of the world…
Great stay! Top location close to attractions and transportation. Well appointed room, excellent club, great amenities, etc., etc! Platinum status inclusions and recognition were very much appreciated! Very friendly knowledgeable and helpful staff. Cannot wait to return!
One of the most amazing experiences. I am travelling around Australia to celebrate our 40 year anniversary. The staff of the hotel are very nice and polite. The food is amazing and the bar portrays the class of the hotel. Executive lounge is perfect. Our anniversary night was made special by Jai who asked us to keep sitting and he served us as he saw that we had trouble walking. He spoke to us throughout 3 days making sure we were fine throughout. He even gave us special cocktails and a small cake to make us feel really warm. Thanks chef too. I’ve always stayed in Accor but service I received here from Jai and staff was beyond amazing. Keep up the good work.
The team at Swissotel Sydney are fantastic. Friendly and smiles from the point of Vallet to check out. Nothing was too hard. Great location and room was fantastic on the executive floor. Breakfast was one of the best buffet breakfasts we have had at a hotel.
The room was nice and was supposedly recently renovated but still appeared dated. The television was at a 90 degree angle to the bed so watching TV in bed was difficult. The service from the concierge/bellman was unacceptable and not 5 star at all. The electronic do not disturb/ housekeeping request system was inoperative. We reported it 3 times and was never repaired. The breakfast buffet was $30 person with coupon and it was self service including making coffee. Waiters took away plates but offered nothing
Very bad service after there was stolen into my room. Instead of looking for a solution they do not help you as a customer. Not a good experience. The focus is not on the customer . Said that this hotel is so customer unfriendly. Think twice if you book this hotel in Sydney
The room was ready for check in on time. Modern furniture, very comfortable bed and quiet for sleeping. The hotel and room were very clean and the service was highly professional. I look forward to staying at this hotel again next time I am in brisbane
My partner and I enjoyed a wonderful stay at the Swissotel in Market Street and was so impressed by the room, the friendly service and the staff went out of their way to make our stay special. The bed and room furnishings were first rate. The restaurant staff when asked for something not on the menu provided it without fuss and our wait staff were so obliging. There was sadly one minor issue where we were not advised the pool was not available the whole time. That was one of the reasons for checking in. Apart from that a very pleasant stay. We will definitely stay there again.
The best parts of Sydney are accessible on walking distance. Rooms are comfortable. Breakfast and Happy Hours at the lounge are great with a very friendly and professional staff. Room are nice. However, USB connectors should be added for easier phone recharge
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