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Shangri-La Hotel Sydney

6,787 reviews
#35 of 186 Hotels in Sydney
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(524 reviews)
“blu bar”(227 reviews)
“cafe mix”(206 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,787)Write a Review
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Traveller rating
3,680
1,504
584
273
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3,680
1,504
584
273
182
Show reviews that mention
All reviewshorizon clubblu barcafe mixaltitude restaurantopera housegrand harbour view roomcircular quaywindow seattop floorrocks arearoom servicecorner suiteturn down serviceclub roombottle of champagnefour seasonsfive star hotel
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21 - 25 of 6,223 reviews
Reviewed 2 weeks ago

We had a great room overlooking Circular Quay, best service ever from parking our car to room service. Had a great meal via room service which was hot and more than hearty. All the staff we came in contact with were very courteous and helpful...More

Thank possum4711
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear possum4711 Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you with us again soon. Kind regards...More

Reviewed 2 weeks ago

Stayed here for 4 days on a trip to Sydney. Large spacious room and bathroom with a great view of the opera house. Room well serviced and clean. Bar on the 36th was good with great views also but the wait list for window tables...More

Thank groovyclown
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear groovyclown Thank you for choosing to stay at Shangri-La Hotal, Sydney and for taking the time to deliver such valued feedback. We are thrilled to hear that you enjoyed your opera house veiws during your stay. With regards to the lifts, we would like...More

Reviewed 2 weeks ago via mobile

Went to visit my daughter and only intended to stay here 3 nights but OMG this hotel is the best ever and we ended up staying 10 nights, got upgraded from Floor 6 to 22 for my birthday. The friendliest, cleanest hotel ever, room overlooking...More

Thank Denise H
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear Denise H Happy Birthday! Thank you for choosing to stay at Shangri-La Hotel, Sydney to celebrate such a special occasion with your daughter. I'm very pleased to hear you had a wonderful experience at the hotel and that you extended your stay for a...More

Reviewed 2 weeks ago via mobile

I have stayed at this hotel about 5 times last year and a few things always leave me a little disappointed. Firstly the good - the hotel has a great horizon club and food selection is the best in Sydney. The hotel also has all...More

3  Thank ww_lux_traveller9987
Reviewed 2 weeks ago

Location: Excellent, quiet end of The Rocks area and less than a minute away from one end of Harbour bridge. Many historic places nearby, plenty of local pubs, Circular Quay is less than 5 minutes away. It's so lovely to stay that we skipped one...More

Thank CitizenoftheWorld96
Response from Gudrun S, Resident Manager at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear CitizenoftheWorld96 Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had a wonderful experience at the hotel and exploring our beautiful surrounding area. I am thrilled to hear that our colleagues were able to delight you and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$220 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$220 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
maurice s
2 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
8 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Kerry C
17 July 2017|
Answer
Response from Gudrun S | Property representative |
Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
0
Votes
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12345621
Room Tips
"Harbour view on high floor recommended"
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"Grand Harbour view room if the budget will stretch to it"
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"Aim high and corner or harbour view room"
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"Grand Harbour View."
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