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Shangri-La Hotel Sydney

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Traveller (3462)
Room & Suite (1832)
Dining (243)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(530 reviews)
“blu bar”(233 reviews)
“opera house”(1,233 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,972)
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6,386 results
Traveller rating
3,769
1,543
606
280
188
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3,769
1,543
606
280
188
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaywindow seattop floorrocks arearoom servicecorner suiteharbour viewturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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1,681 - 1,685 of 6,386 reviews
Reviewed 14 June 2016 via mobile

The view from our 29th floor room overlooking the harbour is amazing. The room is large, comfortable. Bathroom really large too with separate bath and shower. The staff are incredibly helpful, friendly. Love this place. Restaurants serve really wonderful foods. Breakfast is buffet with heaps...More

Thank LettiMelbz
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 July 2016

Dear LettiKemp, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed 14 June 2016 via mobile

The Shagri-La is in a good location. It is run down and needs an update. Rooms are nice size but very dated. WiFi was not working one day. We called about it and they said it was out and they were working on it. Most...More

Thank Tiffany N
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 July 2016

Dear Tiffany N, Thank you for taking the time to write a review about your recent stay with us and I am disappointed to hear that you were not delighted during your stay. We have addressed the issue with the department and individuals involved and...More

Reviewed 13 June 2016

We recently stayed at the Shangri-La Hotel in Sydney and found the accommodation to be excellent. We fortunately had a view which overlooked the Harbour bridge and the Opera House and what a beautiful sight. The rooms are well presented without being over elaborate. The...More

Thank RonPeters309
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 July 2016

Dear RonPeters309, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed 13 June 2016

I love this hotel. Great service all round and a great location. Always great attention to detail and a really nice gesture of birthday cake and champagne. Thank you Lo. Free wi fi, nice pool and spa. If there was one mote in the experience...More

2  Thank Polagirl
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 July 2016

Dear Polargirl, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed 13 June 2016

We stayed over the new year it was a great if but very expensive. The service was wonderful and the staff were spot on. We had the NYE buffet which out of this world and as many drinks as you wanted. We were later shown...More

1  Thank Kevin R
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 July 2016

Dear Kevin R, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$186 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#40 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#40 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3462)
Room & Suite (1832)
Dining (243)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
keavepoh
22 March 2018|
AnswerShow all 2 answers
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
maurice s
2 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
8 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Room Tips
"Choose a harbour view on a high floor!"
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"The higher the floor the better the view (but more expensive)"
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"Wouldn't stay I would not choose to stay here again.The hotel had and has the potential for the..."
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"Executive rooms are spacious, offer good views and appear recently refurbished"
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