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Hilton Sydney

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Traveller (2372)
Room & Suite (1250)
Dining (219)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#69 of 193 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at Fitness First Pitt Street Platinum with the latest gym facilities, indoor lap pool and stunning day spa. Sample two stylish and distinctive bars - the progressive, sleek cocktail bar, Zeta Bar with its team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or tasty dessert in the patisserie at Caffe Cino. One of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, Chinese
Hotel links
Special Offer:Advance Purchase Discount
5,818Reviews60Q+A100Room tips

Reviews
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Traveller rating
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Maria_Wandering wrote a review Jul 2017
South Australia, Australia96 contributions10 helpful votes
Great location, comfy bed and clean. Nice city hotel for business stay. Marble bar well worth visiting as it has awesome decor and found out later it is heritage listed. Architecture of hotel is nice too.
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Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 26 Jul 2017
Dear Maria_Wandering1111, Thank you for your review, we were pleased to see that your stay met your expectations of our brand and you especially enjoyed our historic Marble Bar. We hope to welcome you back on future travels. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GuesthouseVilla wrote a review Jul 2017
Denpasar, Indonesia4 contributions
staff treating are best friendly, the receptionist are very beautiful and also very helpful, the view from my room and really beautiful, my 2 nite work trip in sydney was super best work trip i ever have.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 26 Jul 2017
Dear 1111backpackers, Thank you for taking the time to post a review of your recent stay on TripAdvisor. I was delighted to learn of your satisfaction with regards to your stay and will be sure to pass on your wonderful feedback to the team. We look forward to welcoming you back to the Hilton Sydney in the not too distant future. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Colm K wrote a review Jul 2017
76 contributions11 helpful votes
Don't stay here. There are many hotel choices in Sydney, including excellent Serviced Apartment types (Meriton) and Swissotel nearby, which offer much warmer customer service and customer care (reception). The hotel itself is very nice, good food and range of options, etc., and general service staff (excl. reception) are very good. I just do not appreciate the feeling of false customer service when a) I arrived early and wished to purchase an extra night and b) asked for a late checkout on my final day due to a late night flight. Happy to share details of the requests and answers received, but I will not stay here again. Many other great providers are happy to welcome my custom and appreciate it, and vice-versa.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 26 Jul 2017
Dear Colm K, I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. All requests for alterations of reservations dates and/or late checkouts are subject to the hotels availability on the requested days and can therefore be denied or offered at different rates or room types than original reservation that has been booked. Once again, I do truly appreciate your feedback and regret any frustration caused. I do hope you are not deterred from continuing to stay with us. My team and I look forward to welcoming you back to the Hilton Sydney soon to enjoy a truly memorable stay for all the right reasons. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susy C wrote a review Jul 2017
Sydney, Australia334 contributions68 helpful votes
Have stayed here before and as I would expect, excellent service from check in to check out. Breakfast was nice, the rooms were just exceptional, slept like a baby on that comfortable bed and cushions. And the great location in the middle of town, next to shops and as we had a wedding at the QVB, was excellent across the road. Perfect for both business and leisure, I thoroughly recommend this hotel.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 23 Jul 2017
Dear Susy C, Thank you for taking the time to leave such a lovely review of your recent stay at the Hilton Sydney. On behalf of the entire team, we are so pleased that you enjoyed your time at the hotel. We look forward to welcoming you back in the near future. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barny B wrote a review Jul 2017
Greater Melbourne, Australia208 contributions74 helpful votes
For a hotel rated as 5 star l was surprised by the hot buffet component of the breakfast. The scrambled eggs were the worst l have experienced for a hotel of this standard. There was an additional fee for Coffee Late. Given the price of the buffet breakfast l would recommend that guests consider using the many excellent local cafes nearby.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 23 Jul 2017
Dear Barny B, Thank you for providing us with an opportunity to hear of your recent below par experience at Hilton Sydney. I'm sorry to hear that we were not able to fully delight you during your time with us and I do hope you will give us another opportunity to restore your confidence in the hotel when you visit us again. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen O wrote a review Jul 2017
Mount Colah, Australia668 contributions116 helpful votes
Just love the accommodation at Hilton Sydney where I've stayed a few times previously. I've been lucky enough to enjoy the executive lounge privileges and it really is one of the nicest lounges around. Great selection for breakfast and evening drinks and canapes and the staff are delightful. The guest accommodation is lovely and spotlessly clean with quality toiletries. One slight negative is the size of the bathroom vanity but otherwise it's reasonably spacious. Location is so convenient to everything and only a 10 minute walk to Darling Harbour. Perfect for both business and leisure travel. I also love the Zeta bar on level 4. Great spot for a drink.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 23 Jul 2017
Dear Karen O, Thank you for taking the time to write a review. Your great feedback is very much appreciated and we are delighted you were so happy with all aspects of your stay especially our fabulous Executive Lounge. Thank you for your recommendation and we hope to have the pleasure of welcoming you back next time you visit Sydney. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vicki D wrote a review Jul 2017
Victoria, Australia27 contributions28 helpful votes
Thank-you Hilton Sydney for hosting me. The hotel is beautiful and confortable but your staff are your key asset. Friendly and accommodating, I have felt welcomed and looked after. I'm enjoying a wine in the executive lounge after a long day and am grateful I only have a short shuffle to my comfy bed. Thanks!
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 23 Jul 2017
Dear Vicki D, Thank you very much for posting a review following your recent stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelAddix13 wrote a review Jul 2017
Orlando, Florida31 contributions9 helpful votes
Flying into Sydney from Wellington, New Zealand. Stayed two nights in a relatively small suite and enjoyed our stay. We spent most of the time exploring the city, but the time we were in the hotel was also enjoyable. Front desk staff is very nice, everyone is kind and accommodating. If you are wanting to see the city and explore, this is a perfect location. Smack-dab in the middle of all the city buzz, and a shot walk away from the bridge and the opera house. We got a room on the 43rd floor (top) and the view of the city was great.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 20 Jul 2017
Dear TravelAddix13, Thank you for taking the time to leave such a lovely review of your recent stay at the Hilton Sydney. On behalf of the entire team, we are so pleased that you enjoyed your time at the hotel. We look forward to welcoming you back in the near future. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vacation_mom_7 wrote a review Jul 2017
So California45 contributions15 helpful votes
Rooms are very small. Four people could not share a single room. Concierge lounge food is excellent. Staff works hard to take care of guest needs. Concierge staff was helpful with tourist excursions as well as sporting events. Large construction closing entire street next to hotel was happening during our visit, which made car travel a little more challenging.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 20 Jul 2017
Dear vacation_mom_7, Thank you for your review, we were pleased to see that your stay met your expectations of our brand. We hope to welcome you back on future travels. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nkoolay wrote a review Jul 2017
East London, South Africa16 contributions17 helpful votes
It's in the perfect location , city Centre opposite mall and not too far from luxury shopping malls . The breakfast area was always packed which meant we had to wake up a bit early but other than that it's an okay hotel I can't fault them on anything
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Date of stay: November 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James W, Guest Relations Manager at Hilton Sydney
Responded 20 Jul 2017
Dear nkoolay, Thank you for your recent review. I am delighted you enjoyed your stay and our central, convenient location. We look forward to welcoming you back next time. There will be a warm welcome waiting. Kind regards, James Worrall Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Sydney area.
PRICE RANGE
€175 - €251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton sydney hotel sydney, hilton international sydney, sydney hilton international, hilton hotel sydney
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
587
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON SYDNEY - Hotel Reviews & Price Comparison (Australia) - Tripadvisor