Stayed for 3 nights on our way back from New Zealand. Rooms are spacious and well appointed. The blackouts on the windows are really effective. The executive lounge is spacious but can get very busy on an evening. Get there early to secure a seat for the cocktail and canapés. New experience for me seeing people trying to fill bowls and plates to overflowing with the complimentary prawns!
I loved my stay here but a couple of small elements frustrated my partner and I. The facilities were all fresh and clean. We received lovely service, however don't have the breakfast coffee 🤮. It's like they purposefully make it terrible so that you ask for a latte or something which then costs extra. This feels like Holiday Inn level tactics, not Hilton. Also terrible pillows. Originals flattened the moment you placed down your head. We ordered firmer ones that were like a bouncy castle.
I stay here for 4 nights for the conference & found that the service & amenities were very limited.only 2 complimentary water for the first day after that u have to pay for it. Coffee, tea, even tissue paper are only for one day. No one answer the call when I try to contact to desk by dial MAGIC as they suggest. Breakfast take a long queue...15-20 minutes in line..such a poor management. I wish they choose other hotel for the venue.
I originally planned to stay 4 days in the Hilton Sydney but moved to another hotel after 2 days due to the low end service level for a Hilton group hotel. This is throughout the hotel from check-in through restaurant and check-out. Facilities and rooms are also a bid outdated.
Although it was Mardi Gras and World pride day 2023 weekend when we stayed, which meant that occupancy rates were 99%, we had a great time. Our room (Double superior) was excellent (with a bath and separate shower) fully soundproofed, modern and with ample sockets by the bed with USB charging, so well designed. Breakfast was a classy feast in the Glass restaurant, although I suspect if you had to pay for it $52, quite pricey.
Stayed here before, and as always, was an amazing stay. The hotel is perfectly located in central Sydney, walking distance to everything. The gym is located under the hotel with saunas and steam rooms. The breakfast at the many restaurants there was lovely, and the staff were so friendly. I’d stay here again as per usual, in a heartbeat.
Had a fabulous 2 night stay with my daughter and granddaughter. A cot was provided, lovey room including gowns, slippers, hairdryer and toiletries. Bed was super comfortable and blackout blinds on the window. Breakfast was amazing with helpful smiling staff. I would recommend staying here. There is a tram stop right outside and it’s central for walking 😎
My wife and I had an excellent stay at Hilton Sydney given its strategic location opposite the quite magnificent Queen Victoria Building and a tram station right in front of the hotel which made it very convenient for us to cover the CBD area. We also avoided our past mistakes of staying in a small room at Intercontinental and Marriott hotels and went for a suite room at Hilton which came with a separate living area, a spacious and well equipped bathroom, had a lounge access and was worth every penny. The bed and the pillows were signature Hilton ensuring we get a proper nights sleep. We used the lounge every day and it had a good selection of drinks as well as a decent combination of cold/hot food. We never had issues finding a seat even though the lounge was well visited and hot crowded in the evenings. The staff was courteous and well behaved. As we are fitness freaks, we loved the Hilton as it gave us access to Fitness First, a full service gym, which was located at the basement of the hotel and was very easy to get to by using the hotel elevators. The reason for giving Hilton 4 stars instead of 5 is due to a less thoughtful breakfast spread specially for vegetarians. Even though we had access to the club lounge, we paid extra for a full breakfast at the Glass Brasserie but regretted our decision as the spread was repetitive and had nothing decent for my wife who is a strict vegetarian. We ended up skipping breakfast after few days to look for better options outside the hotel. Overall Hilton is an excellent hotel in an unbeatable location.…
When our cruise ended in Sydney in December, my husband and I stayed here for 3 nights before flying home. The hotel was centrally located and very easy to walk to many points of interest in the city (i.e. Opera House, Sydney Harbour Bridge, etc.) Our room was on the 36th floor where the Executive Lounge was located. We had our breakfast there every morning and the selection was extensive. Evening drinks and snacks were also very good! This lounge is one of the largest Hilton Executive Lounges we have seen! Our room was comfortable, very clean, with the bathroom that had all the amenities we needed. All the staff members we met were friendly and accommodating. While the room itself was nice, the walls were paper-thin. We can hear people talking in the hallway as clearly as if they were in the room with us. A child cried incessantly next door. There was loud construction going on for two out of three nights of our stay. It’s not Hilton’s fault, of course, but the walls could’ve been better insulated. Luckily, we were both so tired from all the walking that we slept through most of the time. All-in-all, our stay was pleasant (for most part), and we had a wonderful time in Sydney! (Tip - you need to press a button to activate the electrical outlet in the room. I thought the hair dryer was broken when it won't turn on!)…
A quality hotel in the centre of Sydney adjacent to the shopping area. Excellent transport links with the light railway [tram] stopping right outside the hotel - 5 minutes away from Circular Quay and the ferries. Whilst our room was compact it was modern, clean and well maintained. The bed was comfortable but the pillows could have been much better. The Executive Club service was excellent for breakfast and evening cocktails and bites.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing