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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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1,078 Reviews from our TripAdvisor Community

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Showing 1,053: English reviews
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Hunter Valley, Australia
Reviewed 3 days ago NEWvia mobile

The room was dark and dingy, definitely in need of a makeover. The bedside tables were dusty and the room was depressing. I'm glad we only spent 1 night here. On arrival the staff were indifferent. On a positive the breakfast was great and the grounds were lovely. We stayed in a one bedroom apartment so it wasn't a cheap...

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Thank lindat44
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Stayed here for two nights for work and although the room size is quite spacious this resort looks like it hasn't had a renovation since the 70's. Wifi is only free in the lobby and the rooms you have to pay for wifi. Bed was really uncomfortable as I could feel the dip where the two twin beds met. The...

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1Thank AhBea
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

I stayed here for 1 week attending a conference. The grounds surrounding the hotel are simply stunning. Beautiful manicured gardens, a lovely coastal walk and pebbly beach an a few activities to entertain. The rooms themselves though are a little outdated and tired. They felt a little musty and old. Still clean and plenty of room but just tired. The...

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Thank TheDinas
Reviewed 1 week ago NEWvia mobile

The hotel is a little out dated but still a great hotel. Hotel staff were very friendly and helpful. The gardens are beautiful. It was just a shame it was raining when we were there. Great place for a wedding. Maybe a little high price wise but comfortable bed and good size room.

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Thank Robert E
Newcastle
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank amandalms
Coffs Harbour Australia
Reviewed 3 weeks ago

A must for Gluten Free people, just unbelievably good.Great service and lovely surroundings and lots of water dragons inside and out.I don't think they were supposed to be inside.Sat in the bar/lounge section very casual , no need to dress up and has separate/cheaper menu.Staff so friendly.

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2Thank Robynn27
Brisbane, Australia
Reviewed 4 weeks ago

I arrived very late around 11.30pm (I did phone ahead). I was told no problems with getting in late we have a 24 hour reception. When I arrived I asked for a late check out the next day (which is my right as a Gold Accor member) and was told firstly I cant have that here. When I challenged it...

Review collected in partnership with Accorhotels.com
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1Thank Glenn B
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Glenn B, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise for the problem with the late check out request, we will address it with the staff and ensure that if late check outs are available that they are given and recorded correctly. Thank you again...

Reviewed 4 weeks ago via mobile

Heard of early starts, but 4:30 am in the room above!! Tapping and scraping felt like my roof was going cave in. Yelling out to quit it, only encouraged them! Might as well as been in the bed with me! Rang reception nothing happened still going at it at 6.00 pm. Piss poor service for a perceived top notch resort!!...

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Thank Luke V
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Luke V, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise for the work that started at 4.30am, unfortunately this is the first indication that this had happened so we will speak to the work men and ensure that this does not happen again....

Sydney, Australia
Reviewed 18 February 2017

Last time I popped by the Novotel at Pacific Bay I did not think I would make a return visit. The reception area is still sterile but upholstery in the lounge area has made the zone more people friendly and congratulations to the staff members in charge of keeping the external deck areas clean. WOW!! You are doing an exceptional...

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Thank Janne L
Reviewed 16 February 2017 via mobile

The restaurant is brilliant, great food selection. Sitting out on the deck floating on a lilly pad filled creek, overlooking beautiful green lanscape and mountains. The facilities are all great and the day spa is a great personal experience. One of the best places to stay in coffs harbour.

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Thank jwalmz

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: €84 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#4 On the Beach Hotel in Coffs Harbour
#5 Luxury Hotel in Coffs Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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