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The Observatory Holiday Apartments

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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Reviewed 1 week ago via mobile

There was a maintenance issue and I woke to my room flooding... extremely rude female owner gained access and evicted me early... my clothes and luggage are damaged... staff couldn't care less.... DON'T STAY HERE. I understand that the flooding was out of their control but the way it was handled was extremely rude and inconsiderate.

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Helpful?
Thank Chevelle M
TheObservatory90, Owner at The Observatory Holiday Apartments, responded to this review

Hi Neil from The Observatory, this guest was alcohol and we suspect drug affected. She passed out during the night with the spa running and a bath mat covering the floor waste. This caused major flooding in her room and two other rooms. She was awoken at 9AM as the issue was serious and a safety risk to other rooms...

Coffs Harbour, Australia
Reviewed 4 weeks ago via mobile

Very basic & bland, in need of revocation. There is no dishwasher, no bedside lamps, feels like I'm in a cabin in a holiday park, needs some ambiance. Small balcony with no cover. However the staff are friendly, towels are fluffy & the views are good.

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Helpful?
Thank Allison F
Reviewed 4 weeks ago

We stayed only one night here, but the 2 bed apartment was clean and spacious with an excellent view over the jetty and muttonbird island. Friendly and helpful staff member made us feel welcome and helped us with recommendations of places to visit and where to eat. We would certainly recommend this for a stay

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Thank Paulaking
Sydney, Australia
Reviewed 25 November 2016 via mobile

We have just finished up a week at Coffs Harbour with our two little girls and have had the most wonderful time. The Observatory apartments were the cleanest I have ever stayed in. The decor is a little dated, but this didn't both us at all. The location is fantastic, just a very short stroll from cafes, restaurants, and of...

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Helpful?
Thank dgowdie
TheObservatory90, Manager at The Observatory Holiday Apartments, responded to this review

Hi, what a great review, thank you! Pleased you enjoyed your time with us and all the Jetty has to offer. See you again next time!

Coventry, United Kingdom
Reviewed 20 November 2016

On arrival, we were greeted by a very welcoming young chap on reception. He deserves a special mention as he couldn't have been more helpful and cheery. We were very keen to have a sea-view room, so he re-allocated us to a better room than we were originally booked into. The apartment itself was very nice and clean, and featured...

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Thank DL-30
Reviewed 3 November 2016 via mobile

We came in late with a family of 5 but the manager waited for us and really helped us check-in + took the time to give us all details about the city. The day after, Daniel called me to mention that our Daughter forgot her teddy-bear and he took the time to mail it to our next stop in Sydney....

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Thank Damien D
Melbourne, Australia
Reviewed 13 October 2016

As a family of 5 we really our stay here & enjoyed the close proximity to everything. We could quite easily walk to the marine park, the beaches, restaurants & a little further away the Botanic gardens. Emily & Daniel are delightful owners & the rooms are kept in an excellent state of cleanliness. The three bedroom apartment was perfect...

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Thank katikat70
Sydney, Australia
Reviewed 10 October 2016

We are a family of 5 adults so we needed a 3 bedroom apartment. We were given a townhouse which was absolutely perfect. Top floor was kitchen, dining, lounge, balcony. 2nd floor was 3 bedrooms ensuite and main bathroom. Ground floor was a secured roller door garage which had carpeted stairs up the the 2nd floor. This was perfect for...

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Helpful?
Thank Donna W
TheObservatory90, Manager at The Observatory Holiday Apartments, responded to this review

Hi Donna, what a lovely review, thank you! We look forward to your next stay with us.

Elimbah
Reviewed 30 September 2016 via mobile

Just spent two days in Coffs Harbour at the Observatory apartments, and we were impressed with the property. The managers were welcoming and friendly, and the studio apartment was perfect for our stay. It's within a 3 minute walk of 15 restaurants, so we we not short of choices. Walking distance to the Marina and Station too.

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Helpful?
Thank Michael M
TheObservatory90, Manager at The Observatory Holiday Apartments, responded to this review

Thank you for taking the time to review us. We are pleased you enjoyed your stay!

Reviewed 30 September 2016 via mobile

My family and I had a three night stay here in the September school holidays. The staff were lovely, our rooms spotless, within walking distance to restaurants, iga and beach. There were renovations going on whilst we were there but they caused us no concern. All in all, a lovely stay!

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Helpful?
Thank Chloe B

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Observatory provides luxury to suit your every need. Surrounded by the unique atmosphere and vibrance of Coffs Harbour's cosmopolitan Jetty area. Spacious 1, 2 & 3 bedroom self catering apartments with private balconies allow you to take in the spectacular harbour, foreshore and ocean views. Centrally located, it's an easy walk to the beach , marina, markets, restaurants and shopping. Onsite managers, Daniel & Emily have a tour desk that will ensure you get the most out of every day. Over night or weekly accommodation is available and the corporate sector well catered for. ... more   less 

Additional Information about The Observatory Holiday Apartments

Address: 30-36 Camperdown Street, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: €116 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Observatory Holiday Apartments 3.5*
Number of rooms: 21
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Questions & Answers

Here's what travellers have asked, with answers from The Observatory Holiday Apartments staff and other travellers.
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Questions? Get answers from The Observatory Holiday Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartment 9 had a small balcony with a great view”
 of 5 bubbles Paulaking, 19 Dec 2016 | Read review
“The three bedroom apartments are directly opposite the station, the two bedroom slightly further away.”
 of 5 bubbles katikat70, 12 Oct 2016 | Read review
“The corner apartment on the second floor was light and airy with good views.”
 of 5 bubbles 660susant, 25 Aug 2016 | Read review
“3rd floor gives the best views but we were on the 2nd and were still impressed”
 of 5 bubbles sanhos, 25 Jul 2016 | Read review
“Choose an Ocean View room for great views.”
 of 5 bubbles 936leaht, 23 Jul 2016 | Read review
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