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Ibis Styles Canberra Narrabundah

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Ibis Styles Canberra Narrabundah
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772 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Styles Canberra Narrabundah
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Showing 757: English reviews
Newcastle, Australia
Reviewed 3 weeks ago

Very impressed with the level of service form the staff at the Ibis Styles. The rooms were spacious and clean with everything you needed. The breakfast included was plenty and tasteful. The drink on arrival was very much appreciated

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adrian R
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Adrian R, Thanks so much for taking time to write a review, we really appreciate it. I do hope we'll see you again, with or without a conference attached. Kindest regards, Debbie Sheilds, Guest Experience Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

For the price this place had responsible rooms. However the service was pretty lax, the phone line to contact the hotel is a big problem. Trying to actually get in contact was difficult in itself. I remember whilst staying here we thought we'd left something in a common area and yet I called three times and it would either ring...

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Helpful?
2Thank amaree22
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear amaree22, I was deeply concerned to read about the points you had mentioned with regards to the lack of attention from our reception staff and the restaurant items. I have personally taken this matter up with the concerned our Front desk manager and also forwarded your comments to our Executive Chef for review. We hope that, following our improvements,...

Sydney, Australia
Reviewed 4 weeks ago

Place was great. Staff were friendly and welcoming especially the young women behind the front desk and the one behind the bar so was the young bloke serving the beers great place I'll come back next time.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank P7360HOlukem
ibis_Styles_Canberra, Public Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, Thank you for posting your great feedback on Trip Advisor. Feedback like yours makes all of the hard work and effort the team put in extremely rewarding. Thanks again and I hope we can look after you again in the near future. Kind regards, Debbie Sheilds, Guest Experience Manager

Melbourne, Australia
Reviewed 4 weeks ago

I stayed here with a large group on a business trip for 3 nights and was a bit let down by the hotel. The rooms were okay, but the doors are really squeaky and you can hear everyone opening and closing them in the hallway while you are in your room. The door to the bathroom is also squeaky so...

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Helpful?
Thank Rubescens
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, I appreciate you taking the time to post a review, thank you. I am unfortunately unable to locate your booking with the information provided here. If you filled in the maintenance card in your room or advised reception, I can assure you these matters have already been taken care of. If not, it would be really helpful if...

Reviewed 5 weeks ago via mobile

This place could have received an excellent from me: rooms - excellent (clean, well presented), breakfast - excellent (great buffet, made me want to try dinner one stay) staff - excellent (courteous, helpful).. all but one! I was a little disappointed to see the arrogant, rude girl with the ponytail is still waitressing there. I complained about her last time...

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Helpful?
Thank Cherie D
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, Thanks for the 4 stars and of course your kind words. First of all please accept my humblest apologies for the negative experience you encountered at our hotel, it is absolutely contrary to personal level of service we offer. The fact that you felt disappointed, is simply not good enough. I will be passing on your comments to...

Melbourne
Reviewed 20 February 2017

We stayed here for 2 nights and found that this hotel has everything you need for a couple of nights in Canberra. We had booked their Versailles 2 night package deal which consisting of two tickets for entry to the Versailles Exhibition at the National Gallery, a couple of glasses of french champagne and entry to NGA lounge, which was...

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Helpful?
Thank MichelWy
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, What a great review, thanks for taking the time. I trust we'll see you again. Debbie Sheilds, Guest Experience manager

Sydney, Australia
Reviewed 18 February 2017

On arrival found the staff very friendly and helpful. Our room was basic but very clean. We had a choice of dining or snack bar in the evening and breakfast which was included in the price had plenty of food choices to suit. It's our second stay there and will be going again when going to Canberra.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jill L
ibis_Styles_Canberra, Public Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Jill L, I'd like to thank you very much for your review. We look forward to welcoming you soon. Debbie Sheilds, Guest Experience Manager

Lithgow, Australia
Reviewed 18 February 2017 via mobile

I booked this Hotel as a "Mystery Deal" on wotif, for myself & 2 other parties. Older style....Neat & Tidy...perfect for what we needed (a bed 4 the night)! Wifi was good, in our room....beds were fine....only suggestion being: maybe train the bar staff? On going to the bar for a napcap, after returning from dinner out....the young guy behind...

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Helpful?
Thank Kellie W
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, Thank you for writing a review on Trip Advisor, very much appreciated. I shall pass on your bar staff comment to our Food & Beverage Manager and have it done. Thanks for bringing this to our attention and we look forward to looking after you again soon. Sincerely, Debbie Sheilds, Guest Experience Manager

Canberra
Reviewed 15 February 2017

Review collected in partnership with Ibis Hotels
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Thank joannecanberra
ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Melbourne
Reviewed 11 February 2017 via mobile

OK. So I know this is an Ibis. The poor mans Novotel. But it's not the old Formula 1 either that is little more than hostel accomodation. This is a reasonable chain which appeals to families on a budget and businesses alike. So, for $200 per night for a room with two double beds, not on the lower end of...

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Helpful?
Thank Steve W
ibis_Styles_Canberra, Public Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Steve W, Thank you so much for writing about your recent stay on Trip Advisor, very much appreciated. We are currently in the process of changing over to swipe cards, however with 207 rooms it will take time. On your next stay with us just ask our Reception team for more keys, we are always happy to oblige or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Ibis Styles Canberra Narrabundah

Address: 203 Goyder St | Narrabundah, Canberra 2604, Australia (Formerly All Seasons)
Region: Australia > Australian Capital Territory > Canberra
Price Range: €89 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Styles Canberra Narrabundah 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Heritage Hotel Canberra
Hotel Style:
#29 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Canberra Narrabundah staff and other travellers.
3 questions
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Questions? Get answers from Ibis Styles Canberra Narrabundah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try rooms not overlooking the street”
 of 5 bubbles AlissA_13, 14 Mar 2017 | Read review
“The studio rooms are noisy as you can hear squeaky and slamming doors.”
 of 5 bubbles Rubescens, 23 Feb 2017 | Read review
“Thanks for the complimentary water but perhaps a small carton of fresh milk and a packet of cookies would also be nice. ”
 of 5 bubbles joannecanberra, 15 Feb 2017 | Read review
“Request a quiet room.”
 of 5 bubbles 668jack, 8 Feb 2017 | Read review
“Inspection before paying any money”
 of 5 bubbles 183teresek, 12 Jan 2017 | Read review
5 of 5