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Slaley Hall

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Slaley Hall Coal Road, Slaley, Hexham NE47 0BX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1279)
Room & Suite (364)
Dining (160)
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What you can expect during your stay
  • Floors marked for social distancing
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Not 100, not 500 but 1000 acres of Northumberland moorland and forest play home to this magnificent, elegant Edwardian mansion. That the interiors are almost as dramatic as the exterior says it all. This is very old world grandeur with a modern twist. Bask in the warmth of the reception you receive on arrival, dine at Hadrian's Brasserie, or at the Duke's Grill. Indulge with a Vichy water spa treatment or just flop in the fantastic indoor pool. The great outdoors doesn’t get much greater. After a bracing country walk in the wilds, or round on our championship golf course, retire to the Claret Jug and the 19th Bar for a stiff brandy. Surely you deserve it ?
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Concierge
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
4082Reviews37Q+A100Room tips
Traveller rating
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  • 268
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Popular mentions
Golfingtravellers wrote a review Jan 2021
Dumfries and Galloway, United Kingdom157 contributions69 helpful votes
We visited in July when Covid protocols were well-established. Sadly, although the hotel had marked out one-way systems and other signage around the hotel. these were very-commonly ignored by fellow-guests which made for a less than pleasant stay. Staffing levels in general were inadequate with long waits at reception and in the restaurant. The hotel itself was beginning to feel a bit 'tired' compared with previous visits. On the positive side, both golf courses remain excellent. However, we have not considered Slaley for another break following our most-recent experience.
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Date of stay: July 2020
Value
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Service
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Response from Andrew Fox, General Manager at Slaley Hall
Responded 19 Jan 2021
Dear Golfingtravellers, Thank you for your post following your stay back in July 2020. I am glad to say that once we got up and running with the protocols and staffing back from furlough, the feedback improved dramatically from all residents. We are currently finalising plans for various areas of the hotel to be refurbished and I am delighted you found the golf courses to your satisfaction. Hopefully the refurbishment and recent positive feedback for the second half of last year overall will make you reconsider using us again. Kind regards
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Bon wrote a review Nov 2020
Newcastle upon Tyne, United Kingdom22 contributions15 helpful votes
As mentioned elsewhere here the COVID restrictions were definitely a let down in that all services were limited. However, I am sure that this is the case everywhere and my family had the most lovely stay during October half term. The location is stunning (would recommend the Adventures team nearby to see a little more) and the rooms are spacious with warm old decor that fits with the hotel. Breakfast was decent (once you worked your way around the restricted menu) and the pool & gym were also great (-again once you managed to get in). Don’t recommend the Claret Jug for food (The salad I ordered turned out to be microwave couscous and a small bit of salmon...) but the staff and drinks were fab! As was the case in the main bar where we spent a couple of perfect evenings - they even had my favourite gin in stock. So mixed review but generally positive, can see how it might go either way for other guests.
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Date of stay: October 2020
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Response from Andrew Fox, General Manager at Slaley Hall
Responded 8 Nov 2020
Dear bonniereviews Many thanks for taking the time to post a review on your recent stay. I am pleased that in spite of out Covid driven altered service you enjoyed your stay, particularly the outdoor activities, the room, breakfast and the leisure facilities. Your comments regarding the Claret Jug. Also your kind comments about the staff and their service are appreciated.
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Andy Topps wrote a review Nov 2020
York, United Kingdom10 contributions15 helpful votes
We were served by the lovely Vicki for our evening meal and nothing was too much trouble, she even entertained the children. The steak was also great and the merlot too! Rooms were tidy and clean, overall a great stay.
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Date of stay: November 2020Trip type: Travelled with family
2 Helpful votes
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Response from Andrew Fox, General Manager at Slaley Hall
Responded 8 Nov 2020
Dear Toppson Tour, Many thanks for your review, I am delighted you enjoyed your stay and the restaurant, room and the service form Vicki. Kind regards
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Sophie L wrote a review Oct 2020
Bude, United Kingdom10 contributions2 helpful votes
On arrival to the hotel, it’s obviously a beautiful building but the service was very unsatisfactory. After getting to the room - which was gorgeous, as expected for a 4 star hotel, there were a few things we needed to speak to reception about, we tried calling through several times and gave up in the end due to no answer. Went down to reception in person, they said they would accommodate our needs but didn’t. We went to the bar area, food was ok but cold. Waited ages to be served (table service only) and starters came at the same time as mains. There was nowhere quiet in the hotel to chill out, it is half term and understandingly families go away which is great for them to do that, but the hotel didn’t have any areas for adults only - even the whiskey snug was full of children. This would be the perfect area for adults only as it’s only small but a beautiful room. Breakfast was very disappointing, staff were very slow and unfriendly, people arriving after us being served before us, they had ran out of several items and again, cold food. On a positive note, the spa was lovely and treatment was amazing, spa staff very friendly and accommodating. It was a shame to only then being informed of sauna and steam room being closed but this was due to covid and out of the spas control. We only had one pillow each in the room, however housekeeping were fantastic and promptly bought us an extra pillow and stocked up on what we had ran out of (eg. Drinks and shampoo etc). Overall, we had a lovely stay because we didn’t let the service get in the way of our time there. However, we were expecting more for the price and to be able to sit somewhere relaxing. Luckily the area is full of lovely countryside and walks. There’s also a local pub serving delicious, hot food at a very reasonable price, prompt and friendly service.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Andrew Fox, General Manager at Slaley Hall
Responded 2 Nov 2020
Dear Y3727RPsophiel, Many thanks for taking the time to feedback in so much detail regarding your recent stay with us. Please accept my apologies for your stay not matching your expectations. Please be assured that all of the comments made about the breakfast, areas to relax in and the positive feedback regarding the Spa and Housekeeping team. Your feedback is appreciated.
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Tricia C wrote a review Oct 2020
1 contribution
We have just stayed 2 nights at Slayley Hall. The staff were excellent,nothing was too much for them. Especially the restaurant staff in particular Ben Wiltshire and Sharon, both were constantly smiling even when some guests were making their job difficult. So just wanted to say thank you for making our stay very enjoyable in these difficult times.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Andrew Fox, General Manager at Slaley Hall
Responded 2 Nov 2020
Dear triciacP6219AH Many thanks for taking the time to feedback on your recent stay. I am delighted you enjoyed it and in particularly the service from Ben and Sharon. I will ensure they are aware of your feedback.
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PRICE RANGE
US$117 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de vere slaley hall hotel hexham, de vere slaley hall hexham, slaley hall, hall hotel slaley, hall slaley
FORMERLY KNOWN AS
De Vere Slaley Hall
LOCATION
United KingdomEnglandNorthumberlandHexhamSlaley
NUMBER OF ROOMS
141
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Frequently Asked Questions about Slaley Hall
Which popular attractions are close to Slaley Hall?
Nearby attractions include Derwent Reservoir (5.5 km), Blanchland Abbey (5.8 km), and Dilston Physic Garden (7.6 km).
What are some of the property amenities at Slaley Hall?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Slaley Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Slaley Hall?
Yes, free parking is available to guests.
What are some restaurants close to Slaley Hall?
Conveniently located restaurants include Rose & Crown, Wheelbirks Parlour, and Lord Crewe Arms Restaurant.
Are there opportunities to exercise at Slaley Hall?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Slaley Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Slaley Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Slaley Hall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Slaley Hall?
Many travellers enjoy visiting Blanchland Abbey (5.8 km).
Does Slaley Hall have any great views?
Yes, guests often enjoy the park view available here.