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Parklane Motor Lodge

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136 Reviews from our TripAdvisor Community

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There are newer reviews for Parklane Motor Lodge
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Showing 134: English reviews
Wellington, New Zealand
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 March 2015

Great location. Lovely staff and very friendly. The perfect spot, 5 minutes from Mt Smart, Newmarket and Parnell shops. Could do with an upgrade but on the whole very comfortable and quiet! Across the road is Alexandra Park raceway, which has a great casual dining restaurant.

Helpful?
Thank Tracey W
ParklaneMotorLodge, General Manager at Parklane Motor Lodge, responded to this review

Hi Tracey, thanks for taking the time to give us such positive feeback and we look forward to seeing you again More 

Marton, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2015

My sister and I along with other family members recently stayed at this motel for three nights. For us the location was ideal but that's about it. Although clean the rooms were very small, dark and dated. We stayed in a ground floor double room by the pool. The room was hot and stuffy for sleeping. There was no air... More 

Helpful?
Thank Gabslabs
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for taking time to give us your feedback, we are working with the owner of the motel to see how we can improve wifi reception throughout the motel, we have noticed that we do have problems with guests different carriers but hope to work out a solution for everyone. we are continuing to update all of our linen... More 

Sydney, Australia
1 review
Reviewed 17 February 2015

A very grubby room with a surprise package in the bathroom " A USED SANITARY PAD" We were then charged for an extra night when we checked out 2 hours late after being discharged from hospital. A nightmare we will never return. Did not want to disgust you too much with photographic evidence

Helpful?
Thank KiwiKezza21
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We have had a meeting with all of our housekeeping staff on the need for double checking rooms and not signing off before this is done, we profusely apologised on the day in question as this was unacceptable, re extra day charge, check out time is 10am it was well after lunch-time when you finally did check out and our... More 

Travellers are raving about these Epsom hotels

Peachester, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 February 2015

I just had 6 wonderful days in the penthouse - it has to be my favourite hotel room of all time - so different! It has a glass dome ceiling so i could watch the moon, the rain and enjoy sunshine! it has two balconies and lots of windows so plenty of fresh air! it was at the back of... More 

Helpful?
Thank mangohillfarm
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

It was a great pleasure to meet you also, and glad we could accomodate you for your entire stay, it is guests like you that makes our job special, hopefully will see you in the not too distant future More 

Whangarei, Northland, New Zealand
Level Contributor
3 reviews
Reviewed 27 January 2015

It was an unfortunate experience in parklane motor lane motorlodge where we stayed for anight. Unclean fridge with food left overs, towels ofprevious customers. It was surprising to hear that thestaff( manager/owner) asking me to bring to reception so that she could chuck it out!!!

Helpful?
Thank Raghavakurup R
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We did apologise at the time that a previous guests items were in the fridge, We have talked to the housekeeping staff that were on the day you checked in, I had asked that the items be left outside the door in the plastic bag and I would collect which was done More 

auckland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 December 2014

We booked to come for a special night and to go to the Races. We had a wonderful round room, at the back of the property, it was like being in the top of a Castle! Cute little pointed windows, spacious terrace and a huge spabath.The owners were very welcoming and hospitable, the room was spotless. We loved it.

Helpful?
1 Thank pihagall
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you so much for the wonderful feedback, we also call this motel the castle because of the uniqueness of the building, we look forward to seeing you again More 

Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 December 2014

I would like to leave less than 1 star, this place was terrible, On arrival I tried to get the attention of the person at reception, she glanced my way then buried her head in computer, I had to wait for another staff member to arrive (6 - 8 Minutes), then she ignored me for another minute of so then... More 

Helpful?
2 Thank Chuckydenivo
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for your comments I would like to be able to follow up your concerns but it is a bit hard if I don't have a name or at least a date that you checked in, as I would like to follow up with my staff and then I can respond to your comments once I have all the... More 

Gore, New Zealand
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 December 2014

Quite a nice place to stay. The rooms were tidy and clean. Greart central location to where I was going helped. Not so much traffic a bit further out from the city like this. Request a room further back from the, to cut the traffic noise. It wasn't bad, just if you're senative to that sort of thing the proporty... More 

Helpful?
Thank Mike S
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi mike Thanks for the positive comments, I am so glad you enjoyed your stay we now offer free day pass wWfi for all of our guests, if you go over your allocated usage then you will pay for the next voucher We have had several positive comments about our shower water pressure We hope to see you again soon More 

Auckland Region, New Zealand
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 December 2014

Room was very dated, rubbish in room when arrived, broken furniture, stained bedding, sofas and carpets. Five of us had booked to stay in 2 rooms, unfortunately the standard was so horrendous we only stayed for about ten minutes before leaving to find an alternative

Helpful?
1 Thank ATrug
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

I was so sorry to hear that our motel had not been up to standard this is not acceptable and I do apologise, I was away when this incident happened and I have had several meetings with all staff involved More 

Papamoa, Bay of Plenty, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2014

Dirty empty bottles and clothes left under a bed, basin in bathroom had toothpaste smeared on it, cups filthy and as owners were away were told they would reply to our complaint on their return. One month later and still no reply. Staff on at time of stay promised us a refund. Never seen it.

Helpful?
3 Thank CMC1969
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Could you please advise date of stay so I can follow this up personally I apologise for the issues you had experienced I like to deal with them directly and am sorry to hear that your valid comments have not been addressed More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Epsom
Price Range: €107 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The massive skylight, deck and normal size spa were good”
 of 5 bubbles tooktheredpill, 19 Nov 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
 of 5 bubbles Whakaue, 28 Jul 2016 | Read review
“get a room away from the road and next door that's been renovated”
 of 5 bubbles trindab, 22 May 2016 | Read review
“I'm not sure if it is possible to find a good room”
 of 5 bubbles Mat_123456789, 12 Feb 2016 | Read review
“Just don't do it okay!”
 of 5 bubbles Suzieq51687, 19 Jan 2016 | Read review
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