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Parklane Motor Lodge

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136 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Christchurch, New Zealand
2 reviews
Reviewed 6 days ago NEW

on first arrival i was given key to room and went in and someone had just left, bed still thrown back, dirty dishes. went back to reception got given key to another room with double bed and 2 singles. upon arrival room was filthy, window sill full of dead bugs, spiders and webs everywhere, walls had large black marks and... More 

Thank lindacurrie
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Good morning Linda It was very disheartening to read your review this morning - and, hand on heart, if any of our guests experienced what you have described then I would be completely mortified! Parklane Motor Lodge in Greenlane is an exceptionally unique motel and we are extremely proud of our standards in cleanliness, hospitality and guest amenities whilst continuing... More 

Singapore, Singapore
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

A bit torn between giving this a 3 or a 4 rating but ended up giving it a 4 as the kids loved the massive skylight that allowed them to see the moon, planes etc and it had a spa and a large deck that they could run around on. It almost got a 3 though as it is a... More 

Thank tooktheredpill
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Good morning Thanks for taking the time to write up your review. We appreciate that our location is a huge draw card for guests - so thank you for highlighting those local amenities. Our internet provider has been made aware (on several occasions) about the issues guests are experiencing and we hope to have this resolved in the near future.... More 

Maroubra, Australia
Level Contributor
9 reviews
Reviewed 2 weeks ago via mobile

We stayed 3 nights with a 2 yo and a 3 yo. While the room is spacious, it is a little outdated and looked old. The penthouse has a glass dome which makes the room very luminous, great for adults, a nightmare to get kids to sleep and not to wake up at 5AM. Also, the penthouses are on second... More 

Thank laloute2006
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Morning Thanks for taking the time to post your review. You are quite right - those windows are an adult delight and a parent nightmare. We love the ambiance of those rooms - and they are due for some TLC with the onset of summer. Hope to have you back :-) More 

Christchurch, New Zealand
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We understood that the motel has just changed hand and the new owners may not have quite catch up with all things that needed their attention yet. Motel looks tried, the top shelf of the kitchen cupboard cover with dust. There are only two dispensers in our bathroom; hand soap and shampoo/conditioner. There was a mark of assummingly body soap... More 

Thank Bruce P
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Bruce Appreciate your honest feedback. Rest assured, those items you have mentioned have been addressed in November and we continue to tick off our list of improvements - especially with the onset of summer. Would love to have you back for that"honest feedback" again at some stage. More 

Oamaru, New Zealand
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 weeks ago via mobile

Attending a show at the nearby showgrounds, this was the closest place to stay so a group of us booked three rooms here. Having stayed here before several years ago, I was hopeful that some improvements had been made by now, but alas they have not. My room had no climate control at all, insufficient lighting and extremely poor WiFi... More 

Thank James G
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi James Thanks for your review. We appreciate that our location is one of the draw cards - however, we would expect better of ourselves for such simple things as a lightbulb change and refilling the dispensers. I am disappointed. Whilst I love the uniqueness of our building - she is definately overdue a little TLC. Be assured, as new... More 

Travellers are raving about these Epsom hotels

Sydney, Australia
1 review
Reviewed 10 October 2016

My husband and I recently stayed at the Parklane Motor Lodge. It was a very difficult week for us with the passing of my father in law. We were very impressed with the high quality of Parklane, and the excellent service provided by the owners Jan and Steve; and their staff. They were extremely hospitable, warm, and compassionate. Our room... More 

Thank HelenMB5784GF
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Helen We are very humbled by your review. Yes, we are very proud of Parklane Motor Lodge and our staff. As part of the business "race" - accommodation is our core product but, as part of the human "race" hospitality and compassion is part of our core values. We are excited about the quality improvements that are on the... More 

Whangamata, null, New Zealand
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 September 2016

Albeit clean & tidy this property is a confusing mish mash of styles that really needs to be brought up to date. Staff and management are terrific but it is not enough to cover the fact that the whole complex is overdue for a refurb

Thank Mark C
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 September 2016 via mobile

First impression of the Parklane 'bit worn looking'. Reception was tidy, staff friendly. My room was #7. Opened the door and greeted with a strong smell of odour freshener, hints of a strange smell under that. Opened the windows and was stunned to see a great big building in white wrap under construction. Further observation of my room, i noticed... More 

Thank S2054DYvictoriam
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 July 2016

The service and friendliness of the staff are wonderful but sad to say the room wasn't. The room was clean and tidy but cold and there was no heating no extra blankets and no electric blanket in winter. My colleague in the next room tells me they did have a heater in their room. Also in room was a very... More 

Thank Whakaue
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

It is a concern that there was no heating or extra blankets in your room - this is not the norm. Those same "friendly staff" that you experienced would of certainly rectified the issues you have highlighted, had they known. Thank you for posting your review Whakaue. :-) More 

Melbourne, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 July 2016

I'll be honest, I didn't end up stating here. Read on though as to why I say this. I was booked here, arrived at around 10pm from Melbourne. On arrival, nobody was here but I called and managed to locate the keys to my room. I get to my room and use the toilet. This was the first of many... More 

Thank Adrian Z
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Adrian - I am very disheartened to hear of your experience with Parklane Motor Lodge in March this year. Whilst your stay was before our time, I could not imagine a worse scenario for any guest. I can assure you that our previous Managers have had many amazing reviews based on the genuine guest care. I can only assume... More 

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All Traveller Photos (27)
Room/Suite (15)
Bathroom (4)
Hotel & Grounds (1)
Other (7)

Management photos: Courtesy of the property manager

All Management Photos (4)
Pool/Beach Area (2)
Hotel & Grounds (1)
Other (1)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Epsom
Price Range: €108 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The massive skylight, deck and normal size spa were good”
 of 5 bubbles tooktheredpill, 19 Nov 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
 of 5 bubbles Whakaue, 28 Jul 2016 | Read review
“get a room away from the road and next door that's been renovated”
 of 5 bubbles trindab, 22 May 2016 | Read review
“I'm not sure if it is possible to find a good room”
 of 5 bubbles Mat_123456789, 12 Feb 2016 | Read review
“Just don't do it okay!”
 of 5 bubbles Suzieq51687, 19 Jan 2016 | Read review
5 of 5
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