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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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657 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Auckland Ellerslie
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Showing 623: English reviews
Auckland Region, New Zealand
Reviewed 22 December 2012

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Helpful?
Thank HelenMirran
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Auckland Region, New Zealand
Reviewed 19 December 2012

Very neat and tidy hotel and well worth the rate but the Internet charges are a rip off at $15 for 2 hrs and $30 for 24Hrs. I did not hang around for breakfast as I felt that at $30 per person this price was way off the mark and then they still want to up the price to $32...

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Helpful?
Thank AshleyBrown
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. We appreciate your comments regarding Internet and restaurant prices. Thank you. We do offer 30 minutes complimentary WIFI in the hotel and will continue to work with our Internet provider to drive improvements in the service we offer.

Singapore, Singapore
Reviewed 16 December 2012

Very clean room perfect for good night rest. Toilet was dry after shower and ventilator fan was quiet and efficient. Room and toilet a little small but good enough. Staff was efficient and friendly. Not much amenities nearby so having a car is handy, ample car parking lots.

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Helpful?
Thank Alvin K
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for your feedback. We appreciate your effort to share your thoughts following your stay with us.

Hamilton, New Zealand
Reviewed 15 December 2012

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Thank Alanda303
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Auckland Central, New Zealand
Reviewed 13 December 2012

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Helpful?
Thank lutz_heutmann
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Wellington, New Zealand
Reviewed 12 December 2012

Stayed again at this hotel, for my daughters graduation - stayed three nights. Initial booking was correct, a twin room but was given a king size bed. Had that changed to the correct booking,couldn't work this one out as they told me at reception twin room only to given a king size bed room? Arrived tired so decided to eat...

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Helpful?
Thank APRS
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for posting your feedback.

San Jose, California
Reviewed 10 December 2012

I was visiting New Zealand from the United States. On my first night at the Ibis, I did not notice there was no microwave in the room and took some takeaway food from a nearby restaurant. The next morning, I called the reception desk to see if there was any way to heat up my food, and they said the...

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Helpful?
Thank Poetree08
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. We shared and discussed the incident in the restaurant as a team and its clear we should have handled the situation much better. We apologise sincerely for the way we handled your request. Thank you for highlighting this as it gave us the opportunity to address it and improve. We hope you enjoyed...

Tauranga, New Zealand
Reviewed 5 December 2012

Never have had a problem at this hotel. Like the location and the easy parking. Easy access from the motorway. Near the train station and bus stop. The hotel has friendly staff, accidently left our phone charger behind the weekend before and they were able to locate it and return it efficiently.

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Helpful?
Thank kathandandrew
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. Thank you for highlighting our proximity to Greenlane Train Station. It's really a very easy way to travel into the city centre; a 12 minute train ride will have you in the heart of downtown Auckland !

Newcastle, Australia
Reviewed 30 November 2012

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Helpful?
Thank Robert C
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Hamilton, New Zealand
Reviewed 30 November 2012

I stay here if I am in Auckland for a night and am not going to be spending much time at the hotel. The room is a basic one, but it has everything you need and is always clean and quiet. Always a good price too. It's not located in the middle of the city, which I think is a...

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Helpful?
Thank Nicola P
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for your comments. It's great that you are able to take advantage of our complimentary parking. Thank you for posting your feedback.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: €76 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
1 question
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4 months ago

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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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