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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Auckland Ellerslie
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Showing 598: English reviews
Wellington, New Zealand
Reviewed 28 July 2016

From the desk staff, bar and restaurant and housekeeping staff, this is a well trained and courteous group. Nothing we asked for was too much trouble. Room was a little tight for twin share as we both had large suitcases and accumulated additional stuff as our week progressed- but we managed. Stayed at the IBIS because we were attending a...

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Helpful?
Thank Lynette P
New Plymouth, New Zealand
Reviewed 27 July 2016

A very central location, the accommodation is comfortable and tidy, but no frills or extras, the hotel is attached to the Novotel where I have previously stayed and is more expensive but the décor is more modern. The staff are very friendly and helpful throughout the entire property. The Acacia Bar is well worth a visit if you are looking...

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Thank D0rzy
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear D0rzy, Thanks for your recent review for Ibis Auckland Ellerslie. Our proximity to the motorways is definitely a plus and it is always great to hear positive feedback regarding the staff and the service they offer. Looking forward to host you again in near future. Kind regards, Prasheel Churi

London, United Kingdom
Reviewed 25 July 2016

Lucky me! I got an upgrade to the Novotel part of the building. So this review is not really to the Ibis, as I didn't stay there. Novotel was good, tidy spacious and perfect for a quiet night. Reception staff was very nice and efficient and helped me with a couple of things I needed. Thanks to you all.

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Helpful?
Thank Estudillo
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Estudillo, We are glad to hear that you enjoyed your stay in our hotels and the service offered by our team. Thanks for choosing us and looking forward to host your again in near future. Kind regards, Prasheel Churi

Greater Sydney, Australia
Reviewed 19 July 2016

Booked a ibis king size business room. The view was good, staff friendly, and restaurant meal was good. Parking could be a challenge. Bathroom layout good, being linked to Novotel gives it a boost with out overspending.

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Helpful?
Thank Andrew H
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Andrew H, Thanks for your recent review for Ibis Auckland Ellerslie. Glad to hear that you enjoyed your dining experience and the service offered by our team. We are always happy to assist with the car parking if you are unable to find a park, just shout out to one of the friendly reception or concierge staff. They would...

Wellington, Wellington, New Zealand
Reviewed 18 July 2016

The rooms are small and could do with a bit more facilities, such as a microwave. For what it is though, it's pretty good. The furnishings feel new and the place is clean and tidy. Heating works well, which was appreciated on a cold wintry evening. Bathroom is small but perfectly functional and also seemed new.

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1Thank Michael W
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Michael W, We are glad to hear that you enjoyed your stay with us. Having a microwave or any cooking facility in the rooms requires a bit more work with the consents and overall lay out of the rooms however we will certainly consider your feedback when we start planning the next refurb in the future. Thank you again...

Rotorua, New Zealand
Reviewed 15 July 2016

Stayed at the Ibis in early June. Rooms are interesting with the bathroom "pod" type things. Its not great to access as there is a large lip / small step into them. Rooms are tiny for 2 and a couple of bags. Maybe an upgrade to a better room will sort this. Access is very easy from the motorway, but...

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Thank Lee-Ann M
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Lee-Ann M, Thanks for your review for Ibis Auckland Ellerslie. We have noted your comments about car parking charges and Matariki event and we shall certainly look into to provide a better experience next time. Novotel rooms are bigger in size compared to Ibis and also offer more amenities so please do not hesitate to discuss your options with...

Taupo, New Zealand
Reviewed 6 July 2016

Have stayed at this hotel a few times now and our last stay due to a visit to GABS festival was the best so far. Easy friendly check in. Room was ok, fit for purpose although small but clean and tidy. Location to the events center was perfect but it was also easy to get in and out of town....

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Thank kel k
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear kel k, Glad to hear that you enjoyed your stay. We have advised our teams to look at all the bathroom doors to ensure they are closing properly. Thanks again for your review and hope to see you again next year. Kind regards, Prasheel Churi

New Plymouth, New Zealand
Reviewed 6 July 2016

I booked at Ellerslie Ibis because it has free parking and the rates are lower than the adjacent Novotel though guests can use the Novotel's facilities. Unfortunately two fundamental "101 rules for hoteliers" were broken!. 1.The air conditioning was so noisey sleep was impossible (even on the lowest setting) and 2. the fridge was so old that it clattered like...

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Thank ArchitectNick2014
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear ArchitectNick2014, Thanks for your recent review for Ibis Auckland Ellerslie and I am sorry that your experience did not meet your expectations. We have recently upgraded the fan coil motors for all the air-conditioning units in the hotel and it is disappointing to hear that your room's AC was not quiet. I shall get our Housekeeping team to keep...

Taranaki
Reviewed 28 June 2016

We have stayed there on several occasions and always find it a comfortable place to be with a group. Rooms are clean and comfortable facilities are more than adequate. Meals for the conference were excellent. I would however not recommend it for casual dining as this was way less attractive than you would find elsewhere. Reception staff were lovely but...

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Thank Tarananki
Melbourne, Victoria, Australia
Reviewed 27 June 2016

I have stayed at the Ibis a number of years now, and still things still don't get any better. No Drinks or food in the Mini Bar. The price for a simple continental breakfast is ridiculous. And the Credit Card surcharge is un warranted. How can a big chain Hotel these days ask for a surcharge is beyond me. Will...

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Helpful?
Thank Brad T

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: €81 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make enquiries of room specifications before booking”
 of 5 bubbles Eonlight, 17 Nov 2016 | Read review
“Get as far away from the lift as possible”
 of 5 bubbles comm-traveler, 4 Nov 2016 | Read review
“If you can afford it Id stay at the Novotel side, Ibis is a bit budget”
 of 5 bubbles nzfargo, 30 Jul 2016 | Read review
“Ground floor room quite acceptable”
 of 5 bubbles 85lynettep, 28 Jul 2016 | Read review
“Go for king size on top floor”
 of 5 bubbles andrewhH3786AO, 19 Jul 2016 | Read review
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