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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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636 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Auckland Ellerslie
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Showing 605: English reviews
Augusta, Australia
Reviewed 1 September 2016 via mobile

This property is well appointed with attentive helpful staff. The bar and restaurant are located on the ground floor with plenty of choice. My only criticism is there is no mention that there is no access from the street address which is where your GPS will take you. Access is from the rear of the complex. When you arrive at...

1Thank Michael W
Reviewed 28 August 2016 via mobile

Where do we start. Firstly a language issue at the front desk with no clear instructions for our stay or what to do with our car given that all the parks were full. Didn't mention that the ticket for the barrier only lasted 30 mins causing a real issue trying to get out! Muddled service over till in bar on...

Thank Raylene P
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Raylene P, I am sorry to hear that we failed to meet your expectations, please allow to me to express sincere apologies. Car parking at the hotel is on first come first serve basis however we are also happy to park your car if you struggle to find a park. Just see one of our friendly team member next...

Auckland Region, New Zealand
Reviewed 21 August 2016

Review collected in partnership with Ibis Hotels
Thank sherrylh951
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Melbourne, Australia
Reviewed 10 August 2016

Excellent customer service specially at the reception. Make sure you book the taxi via the reception as they got discounted taxi service. Just $35 to the air port. If not they will charge 55 to 60 if you go by the meter.If you are using google maps to find the place you will get mislead by the direction. You can...

Review collected in partnership with Accorhotels.com
1Thank Nalin20162016
Whangarei, New Zealand
Reviewed 6 August 2016

There has been a big improvement in customer service(Not that I've found them bad before,just that they were exceptionally good this time) The front desk staff were very genuinely welcoming and helpful. Other staff encountered in hallways etc-all greeted you with a smile and pleasantries. My room was comfortable and clean. I enjoyed a great nights sleep. The buffet meal...

1Thank cynthia k
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Cynthia K, Thank you for your great review. Our friendly team is our biggest asset. Looking forward to host you again soon. Warm regards, Prasheel Churi

Sydney, Australia
Reviewed 2 August 2016

I have stayed at this property a few times. With each visit, the most obvious thing is how the staff continues to improve its service to improve guests experience. Check in was very quick, my room key was ready. Staff was very friendly. Even though there's not much the management can do with regards to the room itself, it's the...

Thank Dan D
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Dan D, Thank you for your fantastic review. It is always nice to receive positive feedback about the staff. We are planning to replace the hot chocolate station with an Ice tea station in the lobby during summer, just something novel :) Looking forward to host you soon. Warm regards, Prasheel Churi

Reviewed 30 July 2016

The room is clean it is a bit small and lacks a bit of functionality with no space for big bags. Requested a quiet room which was Ok. Staff pleasant and attentive apart from one long wait in the evening during my meal. This could be due to dining alone. Meals were good with excellent steaks well cooked to my...

Thank nzfargo
Wellington, New Zealand
Reviewed 28 July 2016

From the desk staff, bar and restaurant and housekeeping staff, this is a well trained and courteous group. Nothing we asked for was too much trouble. Room was a little tight for twin share as we both had large suitcases and accumulated additional stuff as our week progressed- but we managed. Stayed at the IBIS because we were attending a...

Thank Lynette P
New Plymouth, New Zealand
Reviewed 27 July 2016

A very central location, the accommodation is comfortable and tidy, but no frills or extras, the hotel is attached to the Novotel where I have previously stayed and is more expensive but the décor is more modern. The staff are very friendly and helpful throughout the entire property. The Acacia Bar is well worth a visit if you are looking...

Thank D0rzy
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear D0rzy, Thanks for your recent review for Ibis Auckland Ellerslie. Our proximity to the motorways is definitely a plus and it is always great to hear positive feedback regarding the staff and the service they offer. Looking forward to host you again in near future. Kind regards, Prasheel Churi

London, United Kingdom
Reviewed 25 July 2016

Lucky me! I got an upgrade to the Novotel part of the building. So this review is not really to the Ibis, as I didn't stay there. Novotel was good, tidy spacious and perfect for a quiet night. Reception staff was very nice and efficient and helped me with a couple of things I needed. Thanks to you all.

Review collected in partnership with Accorhotels.com
Thank Estudillo
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Estudillo, We are glad to hear that you enjoyed your stay in our hotels and the service offered by our team. Thanks for choosing us and looking forward to host your again in near future. Kind regards, Prasheel Churi

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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: €79 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make enquiries of room specifications before booking”
 of 5 bubbles Eonlight, 17 Nov 2016 | Read review
“Get as far away from the lift as possible”
 of 5 bubbles comm-traveler, 4 Nov 2016 | Read review
“If you can afford it Id stay at the Novotel side, Ibis is a bit budget”
 of 5 bubbles nzfargo, 30 Jul 2016 | Read review
“Ground floor room quite acceptable”
 of 5 bubbles 85lynettep, 28 Jul 2016 | Read review
“Go for king size on top floor”
 of 5 bubbles andrewhH3786AO, 19 Jul 2016 | Read review
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