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Ibis Auckland Ellerslie

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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis Auckland Ellerslie
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672 Reviews from our TripAdvisor Community

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Greymouth, New Zealand
Reviewed 3 days ago NEW

Wanted a place close to an event we were attending at the Ellerslie race course. We could walk to it easily and to the Greenlane Station and hence easy access to Auckland CBD. Room was small but had all we needed. Staff friendly and room service prompt with a good selection. Short walk to shops in Remuera. Busy road outside...

Thank Christine R
Reviewed 3 weeks ago via mobile

Lovely hotel with a really nice atmosphere. Staff are always friendly and smiling and happy to help. Nice room with lovely comfy bed and wet room. Food in the restaurant and bar is really nice although breakfast was manic if you time it wrong. All in all a good place to stay.

Thank Rob F
About Hotel's Favourite Review
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Rob F, Thanks a lot for your kind words. Hope to see you soon on your next business trip. Warm regards, Prasheel Churi Front Office Manager

Paihia, New Zealand
Reviewed 4 days ago NEW

We enjoy the Ibis Hotel at Ellerslie in Auckland as it is centrally accessible to all areas for us. It has a wonderful restaurant with the best service and food, along with a bar/lounge which also has brilliant facilities. The bed was so comfortable and although right beside the motorway no vehicle noise was heard. Great parking for hotel guests.We...

Thank 106emt
Wellington, New Zealand
Reviewed 6 days ago NEW

We have been staying here for 1 week. This hotel is elegant, cozy and set in a convenient location (far from the CBD chaos, but close to the railway and to the bus services - 20' to Britomart). The rooms are nice, full of all comforts (hair dryer, big-screen tv, kettle, mugs, ironing board and iron, fridge, perfectly working A/C...)...

Thank Dafne1980
Waipawa, New Zealand
Reviewed 1 week ago NEWvia mobile

The Ibis and Novotel share the same reception, restaurant etc. the Ibis is the more economic one, I've stayed in both and the Novotel is more spacious and comfortable but the Ibis is comfy too especially with its pod like ensuites. Parking is limited around the hotel but there is free parking if you're prepared to walk across to the...

Thank suzfitch12
Cronulla, Australia
Reviewed 2 weeks ago via mobile

The rooms were a touch tiny and bathroom a plastic encased room. Staff confused about Master discounts. Rooms always cleaned an very tidy, great seafood smorgasbord board. Inconsistent "happy hour" prices. Helpful friendly staff for travel advise.

Thank Cassandra107
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Cassandra107, Thank you for your review. I am pleased to hear that you enjoyed your room and our F&B offering. We were running special promotions for the World Master Games travellers and please accept my apologies if it was not honoured correctly during your stay. I am more than happy to look further into it. Please contact me on...

Fremont, California
Reviewed 3 weeks ago

So I'm in my mid 50s and travel quite a bit. This place barely passed but wouldn't call it a good stay. Had no choice as I booked only a week earlier and while it was clean, I paid a lot and should have gotten much more.....but really, it's like a student dorm room and the bed is tiny as...

Thank PeterW88888
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear PeterW88888, Thank you for your review and we are disappointed to hear about your stay. Looks like there were more than one thing we could have handled better. We will certainly speak to the team and share your feedback about your reservation. Ibis is a preferred brand for business travellers with a guaranteed product standards and all essentials for...

Dunedin, New Zealand
Reviewed 3 weeks ago

I have stayed here before hand and sorry to say, I didn't think too much of it. As a work friend asked me for dinner, I was in. But as it was late, 8:30pm, the buffet was finishing and it was only off the A La cart menu . We felt as we were set on to get us out...

Thank ScottyMack2016
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Hi ScottyMack2016, Sorry to hear you dining experience did not meet your expectations. We have had issues in the past with our A la carte meals taking too long and we have redesigned the menu and service to reflect this, we have obviously gone a little too far and do apologise that it felt like we were hurrying you out...

Chennai, Tamil Nadu, India
Reviewed 17 April 2017

Facilities in room, location etc very good . It is located very close to train station . We could reach citi centre using the train. Wish Receprionist or management replied my mail concerning charging 100$. Till the time I returned to chennai and then receive credit card statement, I was worried that unnecessarily amount was taken. Fortunately my card statement...

Thank Sam30091945
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Sam30091945, Thank you for your review. I am sorry that the Credit Card Pre-authorisation was not explained to you well at the time of check in. Pre-authorisation on a credit card is a standard procedure when you are checking into a hotel unless we have an authority from your company or travel agent to chargeback all the charges from...

Tauranga, New Zealand
Reviewed 16 April 2017

Spent a night here on our 25th Anniversary. During online check-in I requested some flowers and a card in the room and was happy to pay extra. On arrival there was a very nice bouquet of a dozen red roses along with a scattering of chocolate kisses and a handwritten card. My wife was very happily impressed and it made...

Review collected in partnership with Accorhotels.com
Thank Darryl C
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Darry C, Glad to hear that you enjoyed your special occasion with us. You can’t put a price on happiness. It was important for us to provide you with a great experience as you’d chosen to celebrate it with us. I am sure your review would serve as an encouragement for the team. Warm regards, Prasheel Churi

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04/06/2017 05/06/2017
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: €72 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms we ever have been given have been great.”
106emt, 19 May 2017 | Read review
“I reckon they are all good.”
cherylk297, 24 Feb 2017 | Read review
“Update the bathroom, clean vents and get rid of tired appliances”
paulmQ982OR, 19 Feb 2017 | Read review
“Change to another hotel..”
rayp443, 29 Jan 2017 | Read review
“Make enquiries of room specifications before booking”
Eonlight, 17 Nov 2016 | Read review
5 of 5
US$86* /night
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