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All reviewsthe pubsteak and ale pieroaring fireyorkshire dalesshared bathroomscampigroupon dealgenerous portionslovely foodshort breakboth nightsrelaxing weekendwarm welcomepleasant staylake districtfull english breakfastfeel very welcome
The hotel had gone bankrupt and new owners took over a couple of weeks ago. However they are not prepared for guests and do not appear to appreciate the basics of customer service. Their standard response to any issue is to repeat that they have...More
1 Thank petermorrow
Response from AshleyVaughanWatson, Owner at Cross Keys InnResponded 1 week ago
Firstly congratulations this is the first review I’ve answered on TrolAdviser since we took over the Cross Keys.
You heard of IP addresses etc ? I reckon not, should I go on ? Yes, yes I will because it’s a fabulous review that...More
The three stars reflects the small room and the shared bathroom which was quite old fashioned, but rooms were clean, and landlord helpfully turned on the heating for us so we could dry our gear on a very wet (but not cold) day. Walking the...More
Just reopened with new owners. Lovely friendly staff. Enjoyed a lovely early evening dinner out in the lovely beer garden and enjoyed the beautiful views across the Howgills. New owners told us they were just putting plans together to refurbish the outside of the pub...More
A friendly well kept jewel in the Lakes. Excellent ale, roaring hearth and lovely selection of meals. Ideal Halfway break between Scotland and England off the M6. Lovely fishing and the air is so fresh.
Arrived to find it shut down. Web site still up and running but still no one bothered to call to tell me they had been closed down. We had travelled quite a distance. If we had got there late in the evening we would have...More