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Hotel Chablis Palenque

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549 Reviews from our TripAdvisor Community

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Showing 262: English reviews
London, England, United Kingdom
Reviewed 20 March 2013

We arrived at 6.45am off the bus and already our room of 210 was ready for us to check in and shower before our day visiting the sights. Set amidst the hotel tourist groups of about 6 others this shone out to me as the best. Clean, smart, friendly and good rooms. Nice spacious rooms, good facilities, lovely staff.

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Helpful?
Thank CatrionaHolidays
Rotterdam, The Netherlands
Reviewed 11 March 2013 via mobile

Excellent hotel in the La Canada area of Palenque. The room (with balconies) are situated around a little courtyard with swimming pool. They are very clean and have a super bathroom with ample hot water.

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Helpful?
Thank Rvdederde
Tucson, Arizona
Reviewed 3 March 2013

Two years in a row we have stayed at Hotel Chablis. We find this to be a very quiet, accommodating, and pleasant place to stay. The rooms are spacious, always very clean, and large bath towels. With the addition of the new restaurant, we did not have to search for breakfast. The location is within walking distance to the bus...

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1Thank katie p
Playa del Carmen, Mexico
Reviewed 24 February 2013

Located on a beautiful, quiet street not far from centro, the Hotel Chablis is a must stop on your travel. VERY clean rooms; friendly, courteous and attentive staff; a very nice pool and deck area in a quiet courtyard; secure parking; very comfortable beds. $650 pesos; ($52 USD at today's exchange rate); walking distance to several nice restaurants.

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Thank Bill P
Playa del Carmen, Mexico
Reviewed 24 February 2013

We stayed here with friends last year and enjoyed our stay on the way to Guatemala. Again, we are staying here with friends on the way to Oaxaca. This is a wonderful hotel...rooms are large, immaculate, beds comfortable, each room has a small terrace and the bathroom is adequate size with modern amenities. The common area of the hotel around...

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Thank Boscoebear
Reviewed 13 February 2013

My son and I stayed two nights, Feb 10 and 11th.We did not make reservations in advance but were given the same rate as the on-line rate. In fact, a few pesos less. We asked to look at the room first. It is 106, on the corner. The room was quiet, very clean and had all the towels etc. We...

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Thank casamartillo
BC
Reviewed 8 February 2013

First, do not show up and request a room--the price for walk in is $100. Pre-booking online can be half that amount. I had booked ahead, and at the last minute my son joined us. I checked online for the extra person cost and figured that would be fine to pay when we arrived at the hotel. However, once you...

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1Thank pumpermum
hotelchablis, Director General at Hotel Chablis Palenque, responded to this review

Dear pumpermum, Our regrets for not giving you the great service we are meant to do. Through internet we offer sometimes good prices in single/double rooms, whereas the 3rd person is not included, as in your case. You had reserved for 2, but 3 arrived. An extra fee was charged, which is a worldwide normal procedure. The details that you...

sonoma county, ca
Reviewed 7 February 2013

I was disappointed since we were put in a small dark room in the back hall and it was cold. And most of the hotel rooms were empty. I think staff could have been more friendly and helpful. The room was clean though. And I did like the area hotel was in and the setting was quite nice with trees...

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1Thank sunnySonomaCounty_Ca
Moscow, Russia
Reviewed 5 February 2013

We spent 2 nights in this hotel. Since we had a very loaded excursions program, we only used the services in the mornings and in the evenings. The location is probably good, a few good restaurants and bars are within walking distance. Check in and check out were quite smooth, although you have to sing for everything: remote, a/c, hairdryer....

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Thank aran_bako
Copenhagen, Denmark
Reviewed 2 February 2013

Great little hotel set in the green neighbourhood in Palenque. Very easy to find as it's near the main road but still very quiet. Rooms are basic but they are fresh, clean and fairly new. Hot water. Mosquito net on doors and windows. Friendly staff, but you do need to sign for pool towels and the remote controls for tv...

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Helpful?
Thank Pia M

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Warm and relaxing hotel with 51 comfortable rooms, located in the Canada area, the only ecourbanistic area in the State of Chiapas, with big trees and singing birds, 500 m from the bus terminal, 1000 m from the city center, and 8 Km from the archaeological site of Palenque. Our rooms are equipped with minisplit, screen 32" with cable TV, telephone, ceiling fan, free Wi-Fi, hair dryer, safe, iron and ironing board, private bathroom and amenities. ... more   less 

Additional Information about Hotel Chablis Palenque

Address: Merle Green No 7 | Centro Eco-Turistico La Cañada, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: €46 - €67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Chablis Palenque 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Chablis Hotel Palenque
Hotel Style:
#2 Family Hotel in Palenque
#2 Romantic Hotel in Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chablis Palenque staff and other travellers.
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Questions? Get answers from Hotel Chablis Palenque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Virtual floor for easy access”
 of 5 bubbles msf829, 8 Jan 2017 | Read review
“choose a room away from a street view as it can be noisy”
 of 5 bubbles LuisBricksoul, 4 Dec 2016 | Read review
“All rroms appear to have merit”
 of 5 bubbles NZMDProf, 5 Aug 2016 | Read review
“Wifi poor in rooms. Need to be by pool area.”
 of 5 bubbles Sirenassong, 14 Jun 2016 | Read review
“We were on the third floor toward the back....quiet. If you can't handle two flights of stairs request a lower room.”
 of 5 bubbles Jamiemcintyre, 3 Mar 2016 | Read review
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