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Crowne Plaza Hotel Villahermosa

107 reviews
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Traveller (15)
Room & Suite (87)
Dining (8)
Overview
  • Excellent43%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible7%
27 Sep 2017
“Excelent Hotel very friendly staff”
4 Jul 2017
“Crowne Plaza Hotel”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
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Reviews (107)Write a Review
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11 - 15 of 27 reviews
Reviewed 8 January 2015

Let's face it, if you're going to Villahermosa, its most likely not for vacation. I found the Crowne Plaza, very clean, convenient and well maintained. The buffet breakfast (included with my room) was really good, waffles, eggs, fruit, juices as well as some really good...More

Thank AlwaysGl0beTr0tting
Response from CPVillahermosa, Front Office Manager at Crowne Plaza Hotel VillahermosaResponded 12 January 2015

Dear AlwaysGl0beTr0tting: As always, is a pleasure to have guests satisfied with our property, we are very pleased that our service met your expectations. I would like to invite you to stay again with us in your next visit to Villahermosa and exceed your expectations...More

Reviewed 28 December 2014

The rooms are ok. Internet is slow and not reliable. The bar is too noisy. The music is so loud that you simply cannot talk. The gym is old and needs improvement. Restaurant has a limited option for food.More

Thank Rafael-972
Response from CPVillahermosa, Front Office Manager at Crowne Plaza Hotel VillahermosaResponded 30 December 2014

Dear Rafael-972: First of all, we want to thank you for your preference in your last stay in Villahermosa. Your comments are very valuable for us to check oportunity areas, we offer a sincere apologie to you if it did may cause any trouble in...More

Reviewed 25 April 2014

Stayed one night at the crown plaza. Facility: floors are kind of muggy and smell bad. Business center is small and no privacy. Room was fine and clean. Gym no weights, just some cardio equipment. Restaurant is ok. Service: god. Friendly and helpful. Would stay...More

Thank Jan F
Response from IHGCare, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 10 May 2014

Dear Jan F, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to...More

Reviewed 31 January 2014

Three nights stay with family, enjoyed the stay, however had quite a bit of troubles with parking space. Rooms are OK and service is average. Night staff was keen at night but during day shift was like talking to a wall. Convenient if you plan...More

Thank corrysp
Response from IHGCare, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 16 February 2014

Dear corrysp, Thank you for taking the time to provide feedback on your stay. It is unfortunate the day service prevented you from fully enjoying your time at the hotel. We truly appreciate the high scores for Cleanliness, Rooms, and Value. We take all of...More

Reviewed 22 October 2013 via mobile

Stayed here a couple of times on business. Convenient location, clean rooms. Don't bother with the gym it's terrible, pool is tiny too. Breakfast is good though and staff are helpful if you ask for anything, I got given a wifi router as some of...More

Thank Hodson11
Response from Armando M, Guest Relations Manager at Crowne Plaza Hotel VillahermosaResponded 28 October 2013

Dear Hodson11: First of all, thanks for your preference and also thanks for your feedback, we take very serious every guest comments so we can improve our service or even our facilities. I have given this information to the responsible department to review this case....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$53 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (15)
Room & Suite (87)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Executive and Crowne floors are quieter."
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"Rooms in the Executive or Crowne floors are quieter. A/C a bit noisy."
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"If you are a Crown Plaza premier they have a 6th floor with much larger rooms and an area for snacks and..."
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"6th floor suites are worth the extra cost."
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