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Mercure Shrewsbury Albrighton Hall Hotel and Spa

1,965 reviews
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Traveller (396)
Room & Suite (128)
Dining (33)
Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room”(63 reviews)
“lovely grounds”(57 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,965)Write a Review
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641 - 645 of 1,953 reviews
Reviewed 2 September 2015

I booked in for a deep tissue back massage treatment. The treatment room was dirty, the massage was like a light rub rather than a deep tissue massage and the masseuse was only trained to do up to 40 minute back massage. I had to...More

4  Thank Alice P
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 6 October 2015

Dear Alice P, I am sorry to hear about your recent experience regarding your spa treatment. I have investigated the matter and have been advised that you actually booked a body massage which covers the neck, shoulders, legs, arms and back and this is the...More

Reviewed 1 September 2015

Just spent two in the Mercure Albrighton Hotel. It was wonderful. We had dinner there both nights and the food was brilliant. We went for the Spa Reviver package there is something extremely relaxing about having oils and creams massaged into your skin by expert...More

Thank bryanmZ8311OL
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 8 September 2015

Dear bryanmZ8311OL, Thank you for your five star review. We are pleased to hear you achieved first class service from our Team. It is our mission to provide excellent customer service to our guests and ensure a comfortable stay. We are looking forward to welcome...More

Reviewed 30 August 2015 via mobile

My Sister and I attended a Spa day hoping to spend the day relaxing! The Staff were friendly and the treatments were excellent but the Spa itself is run down and dated it needs completely renovating and a number of the showers and steam rooms...More

2  Thank Flossyburns
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 8 September 2015

Dear Flossyburns, Thank you for sharing your experience. Our new owners have an eighteen months investment plan for Albrighton Hall and Spa hotel. Subject to all required approvals we hopefully can start the refurbishment of the Spa in October/November 2015 and have it completed before...More

Reviewed 29 August 2015 via mobile

Don't really know where to start ...... Expected a relaxing August bank holiday break ..... Arrived with a wedding party one entrance ... Confusing .... Embarrassing Allocated a room .... Let ourselves in ... Housekeeping hadn't been in at all met by dirty beds and...More

4  Thank Christine C
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 8 September 2015

Dear Christine C, Thank you for your response. Unfortunately the receptionist accidently books you into a room which had not been serviced. The situation was rectified immediately. Our new owners have an eighteen months refurbishment plan and some areas have been completed recently. We hopefully...More

Reviewed 29 August 2015

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Review collected in partnership with Accorhotels.com
Thank godders2390
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 8 September 2015

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$101 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (396)
Room & Suite (128)
Dining (33)
Pool & Beach (12)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Barb37xx
5 January 2018|
AnswerShow all 5 answers
Response from Steve W | Reviewed this property |
Our stay was with a Wowcher deal and we had no problems. Sorry to hear about your experience.
1
Vote
Wayne L
5 September 2017|
AnswerShow all 2 answers
Response from PFiona O | Reviewed this property |
there is a lift but it was out of order when we stayed lots of stairs would not advise a stay with a wheelchair or mobility problems to be honest
1
Vote
Rob W
18 June 2017|
AnswerShow all 9 answers
Response from Pam K | Reviewed this property |
No but do have large fans in rooms !
0
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123456
Room Tips
"Room service was very tasty to!"
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"Ask if everything works?"
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"Any room is goody"
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"Room 29 very spacious as on a corner"
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