We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

Save
Traveller (199)
Room & Suite (117)
Dining (9)
You may also like:
See all
Nearby
Overview
  • Excellent18%
  • Very good29%
  • Average19%
  • Poor14%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,293)
Filter reviews
1,270 results
Traveller rating
240
344
246
181
259
Traveller type
Time of year
LanguageEnglish
More languages
240
344
246
181
259
Show reviews that mention
All reviewsleisure facilitiessauna and steam roomtown centreleisure clubfree car parkexcellent value for moneynightlifepotteries
FilterEnglish
Updating list...
1 - 5 of 1,270 reviews
Reviewed 6 days ago

It was wonderful to find out the spa facilities at hand. The only problem was the invasion by kids and parents in to the swimming pool. I was able to visit by foot most of the sculpture around the city and to enjoy the museum...More

Thank Lola T
Response from Patrick F, General Manager at Quality InnResponded 3 days ago

Good morning Lola, Many thanks for taking the time to post a review following your recent visit. It's great to hear you made use of our leisure facilities, these being free to guests, even if it did get a little crowded during the family swimming...More

Reviewed 2 weeks ago

We are currently staying in the hotel. In the early hours of this morning the fire alarm was set off. Being blind and a guide dog owner we were treated exceptional by Mick the night porter who ensured our safety and reassured any concerns. The...More

1  Thank Hazel W
Response from Patrick F, General Manager at Quality InnResponded 2 weeks ago

Good morning Hazel, It's great to see you again, and as you know, all the team here look forward to your visits. Your kind comments will be shared with them, and they will look forward to welcoming you again on many occasions in the future....More

Reviewed 2 weeks ago

This hotel is ridiculous. The only positive thing about is the location. I had a double room which was the size of a closet. The hairdryer wasn't working. When I stepped in the bath tub, I had the feeling it would fall downstairs and I...More

Thank Niki861
Response from Patrick F, General Manager at Quality InnResponded 2 weeks ago

Good morning Niki861, Thank you for posting a review following your recent stay here at the Quality Inn, and am sorry to hear you experienced some problems on this occasion. What a pity you didn't visit our Customer Relations Office in the lobby, and bring...More

Reviewed 2 weeks ago via mobile

Dave & Sandra, We picked this hotel for location & overall helpfulness of event organiser, after small hiccup in the morning of the wedding, the whole event went extremely well and with great efficiency, the food for wedding breakfast and for the evening buffet were...More

3  Thank Sandra S
Response from Patrick F, General Manager at Quality InnResponded 2 weeks ago

Good morning Sandra, Many thanks for taking the time to post such a kind review following your wedding reception here at the Quality Inn. We are delighted to hear that your special day went so smoothly, and was equally enjoyed by all your guests present...More

Reviewed 3 weeks ago

I must say one important thing....the staff in this hotel are lovely, and will help you out with anything. This is the most important thing in my book. Thanks guys, and thank you so much for sending me my umberella.....really grateful.More

1  Thank carolroyle
Response from Patrick F, General Manager at Quality InnResponded 3 weeks ago

Good morning CarolRoyle, Thank you very much for your kind comments, which will be shared with the team, who will be most appreciative. We were pleased to be of assistance, and glad to hear to got your umbrella back in one piece ! We hope...More

View more reviews
Most Booked Properties in Hanley
See allSee all
About
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$54 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$54 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (199)
Room & Suite (117)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sean H
27 May 2018|
AnswerShow all 2 answers
Response from Hazel W | Reviewed this property |
Yes there's a lift to all floors.
1
Vote
Lara W
27 December 2017|
AnswerShow all 3 answers
Response from gymmembership | Reviewed this property |
The hotel is in hanley ( stoke on Trent ) 10-15 min by taxi. As opposed to stoke ( stoke on Trent) . The town stoke is within stoke on Trent . Hanley is the main centre. Some distance from stoke railway station.
1
Vote
Room Tips
"None I can think of"
Read review
"The lower floors might have better shower pressure."
Read review
"Book elsewhere but not at The Crown!"
Read review
"Some rooms overlook the main road, but there seems to be many that don't, mine didn't without any..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing