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Quality Inn

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Traveller (218)
Room & Suite (123)
Dining (15)
Overview
66 Trinity Street, Hanley, Stoke-on-Trent ST1 5NB England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
3 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,351)
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LanguageEnglish
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All reviews leisure facilities sauna and steam room town centre car parking excellent value for money nightlife
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1 - 5 of 1,326 reviews
Reviewed yesterday via mobile

Booked this because it was reasonably priced to stay the night before going to Alton Towers, on arrival it looked great and well presented however once inside it was tired, there was a lengthy wait in reception as there was only 1 person on the...More

Thank Kevin R
Response from Patrick F, General Manager at Quality InnResponded today

Good morning Kevin, Thank you for taking the time to share your thoughts with us following your stay here prior to visiting Alton Towers. I will address the issue regarding the colourful language used by the contractors whilst in the bar, and ask our Bars...More

Reviewed yesterday via mobile

Just spent one night at the Quality Inn the room was comfortable and I had a good night sleep. The staff were very friendly and helpful and the bar had a good atmosphere. On the down side there is a £5 charge for the car...More

Thank nbennett480
Response from Patrick F, General Manager at Quality InnResponded today

Good morning, Many thanks for taking the time to post a review following your recent stay with us. Your kind comments will be shared with the team, and we look forward to welcoming you again when next in town. Best regards, Patrick Fitzgerald.

Reviewed yesterday via mobile

Stayed here for a business trip and one of the most depressing hotels I’ve stayed in. Threadbare carpet, door handles not matching paint coming off the ceiling, rust on bathroom towel rail to name a view not to mention the overwhelming stench of chlorine from...More

1  Thank Bellshawfamily
Response from Patrick F, General Manager at Quality InnResponded yesterday

Good afternoon Mr. T., You did 'promise' a TripAdvisor review when you departed some hours ago. However, in your haste to compile it, presumably as you sat in your car in our car park, you have written something which is misleading. Our receptionist, Stephanie, did...More

Reviewed 1 week ago via mobile

Stayed at the Quality Hotel for a wedding from Friday to Sunday, with the wedding on the Saturday. The front desk staff were absolutely lovely, and very helpful but the room was a little dated and there was little to no soundproofing in our room,...More

1  Thank scryfox
Response from Patrick F, General Manager at Quality InnResponded 1 week ago

Good morning Scryfox, Many thanks for taking the time to post a review having stayed here overnight prior to attending a wedding reception. Your kind comments have been shared with the team, and we are delighted to hear you enjoyed your stay. We hope to...More

Reviewed 1 week ago via mobile

had the best welcome when we arrived for my birthday weekend! flowers, chocolate & wine were left & a birthday card! we were also given a free upgrade to a suite! totally unexpected! the staff were amazing & went above & beyond to help us...More

1  Thank gettings
Response from Patrick F, General Manager at Quality InnResponded 1 week ago

Good morning Hayleigh, It was our pleasure to welcome you to the Quality Inn on the occasion of your birthday. I appreciate you taking the time to post your appreciation, and the team will be delighted to hear you had a great birthday. We hope...More

View more reviews
About
Description
The 135 bedroomed hotel is situated in the city centre within walking distance of theatres, shops, casino, restaurants & bars. All bedrooms have en-suite facilities, tea & coffee making facilities, direct More dial telephones & hairdryers as well as complimentary WIFI access. We boast a superb restaurant, 7 meeting / conference rooms, including two large function rooms which are ideal for hosting parties & wedding receptions. Free wifi access throughout the hotel, guests can also enjoy complimentary use of the hotels leisure facilities, which include heated indoor pool, sauna, steam room, spa bath & fully equipped gym. We have a large car park on site, which is chargeable at £5.00 per 24 hours. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
135
Price range
US$53 - US$116 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Stoke On Trent
,
Quality Inn Stoke-On-Trent/Hanley
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent > Hanley
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
135
Price range
US$53 - US$116 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Stoke On Trent
,
Quality Inn Stoke-On-Trent/Hanley
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent > Hanley
Photos
Traveller (218)
Room & Suite (123)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 36 nearby restaurants
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Nearby AttractionsSee all 28 nearby attractions
The Potteries Museum and Art Gallery
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Questions & Answers
Ask a question
Heather D
8 September 2018|
AnswerShow all 2 answers
Response from michelpierre64 | Reviewed this property |
Parking is not free but very reasonable if paid for at the hotel desk; avoid paying more at the machine outside.
1
Vote
Sean H
27 May 2018|
Answer
Response from lindagP8494KQ | Reviewed this property |
Yes there is a lift
0
Votes
Sean H
27 May 2018|
AnswerShow all 5 answers
Response from Likefood2013 | Reviewed this property |
Yes there is
1
Vote
Room Tips
"Try for one closest to the lifts as it is a bit of a rabbit warren"
JudyandBillG
23 Aug 2018
Read review
"If you are allocated Room 128 ask for a different one if you want a good night's sleep."
JAGBrown
16 Aug 2018
Read review
"Get a great room by not staying here"
danahurst66
4 Aug 2018
Read review
"Best tip. Try another hotel."
868ColinS
25 Jun 2018
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