We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel

Traveller (240)
Room & Suite (123)
Dining (15)
Overview
66 Trinity Street, Hanley, Stoke-on-Trent ST1 5NB England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
3 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$43.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanley hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "240d17475f91496fb37c3382e212ad4f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193857,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78335390],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":43,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"240d17475f91496fb37c3382e212ad4f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":57,"lowestMetaPrice":43,"additionalPartner":false,"highestMetaPriceDisplay":57,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":57,"lowestMetaPrice":43,"highestMetaPriceDisplay":57,"hotelName":"Quality Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI0MGQxNzQ3NWY5MTQ5NmZiMzdjMzM4MmUyMTJhZDRmIiwiQUlLIjoiZDJhZmIyNDYwZjQ3NDE3NGJjYzdjNTQyOGU0NjQ3NTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$43", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78335390":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,373)
Filter reviews
1,348 results
Traveller rating
255
359
264
198
272
Traveller type
Time of year
LanguageEnglish
More languages
255
359
264
198
272
Show reviews that mention
All reviews leisure facilities sauna and steam room town centre car parking excellent value for money nightlife potteries
FilterEnglish
Updating list...
1 - 5 of 1,348 reviews
Reviewed 2 days ago via mobile

Arriving at half twelve in the afternoon was a tad early for access to my room so I went to a local pub. I might have stayed on sight but there was a crowd of undesirable chavs causing some embarressment to the reception team which...More

Date of stay: January 2019
1  Thank Alandrumpilot
Response from Neill2109, General Manager at Quality HotelResponded yesterday

Dear Alandrumpilot Thank you for your review following your recent stay with us here at Quality Hotel, Stoke on Trent. I am delighted you found the hotel to be clean, tidy and friendly. I do hope you will stay with us again in the future...More

Reviewed 5 days ago via mobile

Visited this hotel just after Christmas and stayed in double room. Firstly we expected to stay in a room similar to those on the website, but no. Wallpaper was peeling, old furniture and decor. Carpets seen better days. We were given 2 sachets of coffee...More

Date of stay: December 2018
1  Thank celeste p
Response from Neill2109, General Manager at Quality HotelResponded 4 days ago

Dear celeste p Thank you for taking the time to review your recent stay with us here at Quality Hotel, Stoke on Trent. Please accept my sincere apology that certain elements of your stay failed to exceed your expectations. Maintenance did in fact check the...More

Reviewed 5 days ago

Clean room , good breakfast with plenty of choice. Thats the only positive spin I can give on this Hotel. First room had a broken shower and non working heated towel rail. Second room still no working towel rail. Staff very mixed. Some too scruffy...More

Date of stay: January 2019
Thank primroseviolet
Response from Neill2109, General Manager at Quality HotelResponded 4 days ago

Dear primroseviolet Thank you for taking the time to review your recent stay with us here at Quality Hotel, Stoke on Trent. I am sorry that certain elements of your stay failed to exceed your expectations, I am however delighted that you found your Bedroom...More

Reviewed 1 week ago via mobile

Arrived tired after a long day. First impression hotel seemed nice and welcoming. The first room was small and dated, bit shabby. Then the bathroom...broken toilet seat and blocked bath, rusty plug whole, chipped bath. No curtain just a net at bathroom window. On the...More

Date of stay: January 2019
Thank glballen
Response from Neill2109, General Manager at Quality HotelResponded 5 days ago

Dear glballen Thank you for taking the time to review your recent stay with us, I am sorry your initial room allocation didn't meet your expectations however I am delighted the team swiftly moved you to an alternative room. I find your comment about catching...More

Reviewed 1 week ago

Stopped here a few times,the last time was a little disappointing but I was told to contact direct and take General Manager up on his drink offer. The reception manager was on holiday and the general manager has moved on but after I emailed she...More

Date of stay: January 2019
2  Thank jh19592017
Response from Neill2109, General Manager at Quality HotelResponded 1 week ago

Dear jh19592017 Thank you for taking the time to review your recent stay with us here at Quality Hotel, Stoke on Trent. Thank you for your kind words, I will pass on your comments and thanks to both Sandra & Diana. We look forward to...More

View more reviews
About
Description
The 135 bedroomed hotel is situated in the city centre within walking distance of theatres, shops, casino, restaurants & bars. All bedrooms have en-suite facilities, tea & coffee making facilities, direct More dial telephones & hairdryers as well as complimentary WIFI access. We boast a superb restaurant, 7 meeting / conference rooms, including two large function rooms which are ideal for hosting parties & wedding receptions. Free wifi access throughout the hotel, guests can also enjoy use of the hotels leisure facilities, which include heated indoor pool, sauna, steam room, spa bath & fully equipped gym. We have a large car park on site, which is chargeable at £5.00 per 24 hours. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
135
Price range
US$42 - US$100 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Stoke-On-Trent/Hanley
,
Quality Inn Stoke On Trent
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent > Hanley
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
135
Price range
US$42 - US$100 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Stoke-On-Trent/Hanley
,
Quality Inn Stoke On Trent
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent > Hanley
Photos
Traveller (240)
Room & Suite (123)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all nearby hotels
Premier Inn Stoke-On-Trent (Hanley) Hotel
859 reviews
.42 km away
Wheatsheaf Hotel
1 review
.70 km away
Best Western Plus Stoke-On-Trent Moat House
1,727 reviews
1.08 km away
North Stafford Hotel
1,193 reviews
1.96 km away
Nearby RestaurantsSee all 38 nearby restaurants
NOM Restaurant & Bar Hanley
1,940 reviews
.22 km away
Portofino - Hanley
576 reviews
.14 km away
The Exchange Bar and Kitchen
232 reviews
.08 km away
RAWR Cafe Bar & Kitchen
64 reviews
.23 km away
Nearby AttractionsSee all 28 nearby attractions
The Potteries Museum and Art Gallery
518 reviews
.36 km away
Dudson Museum
43 reviews
.38 km away
Genting Casino Stoke
104 reviews
.35 km away
Mitchell Arts Centre
23 reviews
.34 km away
Questions & Answers
Ask a question
Gaggyboot
5 December 2018|
AnswerShow all 2 answers
Response from Chris79nottm | Reviewed this property |
It's a 5minute ride in a taxi or a 15minute walk. Some taxis don't know where the hotel is so if you tell them it's on Trinity Street opposite tesco - they will know. We've stayed here several times and never had any issues... More
0
Votes
Bellshawfamily
8 November 2018|
Answer
Response from JAGBrown | Reviewed this property |
I wonder the same thing myself! Maybe they just don't care?
0
Votes
V8357WCheatherd
8 September 2018|
AnswerShow all 2 answers
Response from michelpierre64 | Reviewed this property |
Parking is not free but very reasonable if paid for at the hotel desk; avoid paying more at the machine outside.
1
Vote
Room Tips
"Book direct free parking"
jh19592017
1 week ago
Read review
"Has all that you need"
LottyB52
1 week ago
Read review
"Try for one closest to the lifts as it is a bit of a rabbit warren"
JudyandBillG
23 Aug 2018
Read review
"If you are allocated Room 128 ask for a different one if you want a good night's sleep."
JAGBrown
16 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing