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Epsom Premier Inn South. Reception ladies night and morning very friendly and knowledgeable. Room was clean and quiet, lots of hot water for the bath. Mobile signal was a bit dodgy in the room. Bed was comfy and I slept well. Corridor smelt musty but...More
Response from PI Epsom South E, Receptionist at Premier Inn Epsom South HotelResponded 2 June 2018
Thank you for your 5* review. We are pleased you enjoyed your stay with us and slept well. We have a 24hr reception desk and pride ourselves on our customer service and are always pleased to help with guests queries during their stay. With regard...More
Reviewed 3 weeks ago
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I stayed for 2 nights on 1st September with my 2 daughters one 17 and one 7. Really friendly helpful receptionist on arrival. Lovely spacious, clean, quiet family room. Breakfast excellent and had one evening meal in brewers fayre which was great, staff very helpful...More
Disappointed. Come back after a day visiting relatives to find the room / bed hadn’t been made up. No replacement coffee Bit late to offer to do it after clients arrive back Horse Stable Bolted comes to mind
Response from derekclark0110 | Reviewed this property |
Officially it is 2 p.m. But if you phone the Premier Inn direct and speak to the very helpful staff dependent upon check outs they may be able to find you a room early or if there are free rooms from the night before hold... More
Officially it is 2 p.m. But if you phone the Premier Inn direct and speak to the very helpful staff dependent upon check outs they may be able to find you a room early or if there are free rooms from the night before hold one of those for you. You can also ask for a room on the lower middle or top floor dependent upon your preference. The staff at Epsom South are brilliant so dont be afraid to ask!