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BEST WESTERN Glasgow Stepps Garfield House Hotel

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590 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Glasgow Stepps Garfield House Hotel
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Showing 580: English reviews
Wakefield, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Overall very good hotel Close enough to Glasgow but far enough away to feel the countryside Food excellent and not too pricey Rooms clean, tidy and very quiet even with the window open Highly recommend staying here

Helpful?
Thank JamesM667
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear JamesM667, Thank you for your favourable review of your stay. Our location is indeed most agreeable, with easy access to the city and northbound, but sufficiently removed to appreciate the area's rural ambience also. I will impart your feedback to all our team, and look forward to welcoming you back to enjoy future stays. Kind regards, Tuathal Breheny General... More 

Elgin, United Kingdom
2 reviews
Reviewed 4 weeks ago

I've stayed here two to three nights a week for business. The staff are friendly and very helpful. The bedrooms are large and very comfortable, I always seem to sleep well there. The breakfast and evening meals are good and are served by staff who are friendly and attentive. All the staff take pride in their hotel. It also provides... More 

Helpful?
Thank Pat L
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Pat L, Thank you very much for your wonderful review. I am always gratified to receive guest feedback affirming our overall service levels and standards. As you mention, the team throughout take pride in our hotel, and in doing so, offer a comfortable and enjoyable stay for all our guests. Indeed, we strive to create an atmosphere of a... More 

Glasgow, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 October 2016

Stayed here on Friday (28/10) as part of Wedding. The hotel reception were very welcoming and informative. John Kelly in particular, was excellent and attentive at showing me and my partner around the wedding area and giving us information on holding a wedding there - nothing was too much trouble. The room was stunning, luxurious and comfortable. Had a lovely... More 

Helpful?
1 Thank Lynsey K
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Lynsey K, Thank you for your most positive review of your stay with us as a wedding guest. I am delighted to read that you enjoyed all aspects of your visit, and that our reception staff extended such a hospitable welcome. I will pass on your comments and appreciation to John, who will also be delighted to receive your... More 

Manorville, New York
Level Contributor
149 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 October 2016

Hotel is very nice, but outside the city. While there a wedding going on so the rooms upstairs noisy. No elevator so had to carry luggage upstairs. Rooms are nice size, with no view. The hotel bar was excellent with comfortable chairs and an attentive staff. Breakfast was excellent in the morning.

Helpful?
Thank Jim M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Jim M, Thank you for your review of your stay with us. We do invariably endeavour to allocate guests who are not attending functions a quieter room where possible. Our porterage service is always available to assist guests with luggage where required, and would most definitely have been to your avail on your arrival. I am delighted to hear... More 

Hartlepool, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2016 via mobile

comfortable, clean, great access to motorways but almost has a rural feel. Restaurant serves more than adequate food and the staff are all excellent. Beautiful smoked haddock poached to perfection as were the eggs at breakfast. I have stayed here many times and always had a decent stay.

Helpful?
Thank Dugoutpaddy
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Dugoutpaddy, Thank you for your positive review. I am most pleased to hear that you enjoyed all aspects of your stay, both on this occasion and on previous ones also. We strive to look after all our guests to ensure an experience that makes them want to return to stay again. In letting us know how we do, we... More 

FL
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016 via mobile

The hotel fire alarm kept going off in the middle of the night until early morning. There was a guest smoking in the room. Also, the kitchen staff burned something making breakfast. I was glad to know they worked but once was good! There was also a wedding reception held one of the nights I was there. As you can... More 

Helpful?
Thank catherineFL
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear catherineFL, Thank you for reviewing your stay at the BW Garfield House Hotel. I am sorry to learn that you were inconvenienced by the activation of the fire alarm on several occasions. Our night management team attend to such activations as quickly as possible with due diligence, to ensure the safety of the building and all guests therein. I... More 

2 reviews
Reviewed 24 October 2016

My husband and I have just spent five nights, with our dog, here. Our expectations were not that high but this is a great hotel. We were made welcome when we checked in, our dog was much admired and petted. Our room was clean and spacious, the bathroom immaculate and the beds super comfy. The restaurant was lovely and the... More 

Helpful?
Thank Anne W
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Anne W, Thank you very much for your kind words regarding your stay. I am delighted to hear that your expectations were exceeded, and in particular that your dog was welcomed so fondly. We pride ourselves on being pet friendly, and always look to welcome four-legged friends to stay, as we do their owners. They are important family members... More 

Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 October 2016 via mobile

Attended a wedding here and was very impressed with the quality of food served. Staff were attentive and friendly which can be lacking in a big venue. Toilets smart and clean. Large lounge area at the front of the hotel bright and comfy.

Helpful?
1 Thank Kayleigh M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Kayleigh M, I am delighted to hear you enjoyed the wedding you attended with us. Receiving such positive feedback is testament to the efforts of all our team. We endeavour to ensure all weddings and functions are a success, and enjoyed by all. We look forward to welcoming you back on all future visits. Best regards, Tuathal Breheny General... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

We Were attending a wedding and staying over, our room was very clean and really quite nice. The staff were all helpful and polite. Breakfast staff in the morning were great. The only thing that did bother me was in the rooms it says 24 hour room service. After sitting in the bar until the early hours my partner and... More 

Helpful?
1 Thank Sarah B
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Sarah B, Thank you for your positive review of your stay with us. I am pleased to hear that your experience was on the whole a favourable one, but disappointed at the dip in the standard of service your received. Sandwiches are indeed available at the time you requested them, and I offer you my apologies for the negative... More 

Swindon, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 October 2016

Was here on a conference for a couple of days and whilst the hotel lent itself perfectly to what we wanted to do, it was the staff who not only made everything go without a hitch but who also made everyone feel completely at home. The food in the bar and grill was not only varied and incredibly tasty but... More 

Helpful?
1 Thank Alan D
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Alan D, Thank you for your most positive review. I am delighted to hear that you enjoyed all aspects of your stay with us. We are a popular conference venue, and it is always pleasing to receive feedback from guests who have experienced this aspect of our business. I will pass on your appreciation to all the team here... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: €50 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a twin room or room with view of the garden not the car park!”
 of 5 bubbles MaiTamuda, 28 Nov 2016 | Read review
“they are all good”
 of 5 bubbles sandramN3467KR, 27 Nov 2016 | Read review
“if staying at the weekend ask for a room in the new bit of hotel as the functions can be loud.”
 of 5 bubbles , 17 Oct 2016 | Read review
“Don't accept a room at the rear of the hotel! - and check it's clean!”
  • No rest for the wicked!
  • Cleaners not very efficient
 of 5 bubbles davraver, 22 Sep 2016 | Read review
“Ask for room 36! Below the honeymoon suite and massive size! Great for an after party party.”
 of 5 bubbles MartinG298, 18 Sep 2016 | Read review
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