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BEST WESTERN Glasgow Stepps Garfield House Hotel

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588 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Harare, Zimbabwe
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Centrally located with great views of Glasgow. Venue hosts a lot of functions. It is clean and rooms cleaned by helpful staff. Enjoyed the soaps (weird) I know but I did and the rooms are exquisitely decorated. Amazing attention to detail. The elderly male reception is was the cherry on top. Pleasant personality.

Helpful?
Thank MaiTamuda
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear MaiTamuda, Thank you for your most positive feedback regarding your stay with us. I am delighted to hear that you particularly appreciated our decor and housekeeping standards- and Iain, "the cherry on top"! I will most definitely pass on your kind words to our housekeeping team also. We hope to look after you again next time you are visiting.... More 

1 review
Reviewed 6 days ago NEW via mobile

From the point of booking in...... to the "goodbye" the following morning.... everything was perfect and nothing was too much trouble. The room was lovely....... the breakfast was delicious and Iain was a pure gentleman. Definitely back.... for every trip in the future. 😊😊😊😊😊😊

Helpful?
Thank Deborah F
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Deborah F, Thank you for your most gratifying review of your stay with us at the Best Western Garfield House Hotel. It is very pleasing to learn that from checking in, until checking out, all areas and service levels were so well received. I will convey your kind words to all the team, in particular to Iain who you... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
Reviewed 6 days ago NEW

we were at my nieces wedding yesterday and had a brilliant time the meal was first class the staff were all very friendly and helpful couldn't do enough for you, the room was very comfortable and clean and breakfast in the morning was 5 star cant say enough about this hotel would recommend this hotel to everyone

Helpful?
Thank Sandra M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Sandra M, Thank you for your positive review of your experience at your niece's wedding. I am delighted to learn that all aspects of the day were so thoroughly enjoyed, and service so well received. Thank you for joining us on Kelly and Brian's special day, and for your unreserved recommendation of our hotel. We look forward to welcoming... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We held our daughters 30th Birthday celebration at the Garfield Hotel at the weekend and I have to say it was a fantastic experience enjoyed by all family and friends. We organised the event pretty much last minute and were lucky to secure a booking so close to Christmas as their other functions rooms had been fully booked. The staff... More 

Helpful?
Thank anners2016
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear anners2016, Thank you for your wonderful review of your daughter's special birthday function with us. I am delighted to hear that proceedings went so well, both in the run up to, and on the evening itself. As a team we endeavour to ensure every function is both memorable and special, and in receiving such positive feedback it affirms we... More 

Glasgow, United Kingdom
1 review
Reviewed 2 weeks ago

Last night we enjoyed a lovely meal in your restaurant . The surroundings were very pleasant, the staff most accommodating and welcoming and the food first class. We would certainly go back and will recommend it to friends. As an older group we were delighted that the background music was no so loud that and therefore you could enjoy conversation.... More 

Helpful?
Thank annette761
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear annette761, Thank you for your review of your dining experience in our Bar&Grill restaurant. I am delighted to hear that you and your party were accommodated and served so well by the team, and that your meal was so thoroughly enjoyed by all. It is important for any background music to create an ambience without being intrusive, to encourage... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

On the 14th my family attended the garfield hotel for a family meal for my brothers 50th. The meal had been booked a few weeks before for 12 people and had been given away menus with her to look at what would be on offer. When we arrived for the meal we noticed set menus at the table, when asked... More 

Helpful?
Thank David M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear David M Firstly, please accept my apologies for the experience you had at the Garfield House Hotel and do get in contact at tbreheny@garfieldhotel.co.uk and I will be delighted to organise the dry cleaning of your clothes. In relation to the accident, as I am sure you can appreciate with a human industry, accidents can happen however we should... More 

Anstruther, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Attended our friends 6oth birthday celebrations here and was so impressed by this well run hotel and its staff. The attention to detail in every area was a joy, and unusual these days!! The meal was delicious, and piping hot despite serving around 100 of us at the same time, service was excellent and the staff were all efficient and... More 

Helpful?
Thank Pam B
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Pam B, Thank you for your wonderful review of your friend's birthday celebrations at the Best Western Garfield House Hotel. I am delighted to hear that you enjoyed the evening, and that the service provided by John and the team helped in making the function such a success. As a team, we endeavour to make every occasion celebrated with... More 

Ringwood, England, United Kingdom
Level Contributor
234 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here overnight ready for a conference event next day, comfy rooms, clean and everything at hand for a great nights stay, bed was comfy, shower was good and the breakfast is cooked fresh, staff as always were exemplary, I would definitely stay here again.

Helpful?
Thank MarkDotJames
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear MarkDotJames, Thank you for your positive feedback. We are a thriving conference venue, with 6 fully functional conference rooms, accommodating meetings and events of various size and numbers. I am pleased to read that all your requirements were exceeded during your stay, and on the day of your event. We appreciate your continued custom and loyalty to our brand,... More 

Wakefield, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Overall very good hotel Close enough to Glasgow but far enough away to feel the countryside Food excellent and not too pricey Rooms clean, tidy and very quiet even with the window open Highly recommend staying here

Helpful?
Thank JamesM667
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear JamesM667, Thank you for your favourable review of your stay. Our location is indeed most agreeable, with easy access to the city and northbound, but sufficiently removed to appreciate the area's rural ambience also. I will impart your feedback to all our team, and look forward to welcoming you back to enjoy future stays. Kind regards, Tuathal Breheny General... More 

Elgin, United Kingdom
2 reviews
Reviewed 4 weeks ago

I've stayed here two to three nights a week for business. The staff are friendly and very helpful. The bedrooms are large and very comfortable, I always seem to sleep well there. The breakfast and evening meals are good and are served by staff who are friendly and attentive. All the staff take pride in their hotel. It also provides... More 

Helpful?
Thank Pat L
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Pat L, Thank you very much for your wonderful review. I am always gratified to receive guest feedback affirming our overall service levels and standards. As you mention, the team throughout take pride in our hotel, and in doing so, offer a comfortable and enjoyable stay for all our guests. Indeed, we strive to create an atmosphere of a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: €50 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a twin room or room with view of the garden not the car park!”
 of 5 bubbles MaiTamuda, 28 Nov 2016 | Read review
“they are all good”
 of 5 bubbles sandramN3467KR, 27 Nov 2016 | Read review
“if staying at the weekend ask for a room in the new bit of hotel as the functions can be loud.”
 of 5 bubbles , 17 Oct 2016 | Read review
“Don't accept a room at the rear of the hotel! - and check it's clean!”
  • No rest for the wicked!
  • Cleaners not very efficient
 of 5 bubbles davraver, 22 Sep 2016 | Read review
“Ask for room 36! Below the honeymoon suite and massive size! Great for an after party party.”
 of 5 bubbles MartinG298, 18 Sep 2016 | Read review
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