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Royalton Riviera Cancun Resort & Spa

Overview
Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Reviews (11,802)
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9,900 results
Traveller rating
6,435
2,271
796
196
202
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LanguageEnglish
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6,435
2,271
796
196
202
Show reviews that mention
All reviews diamond club caribbean grill splash pool sports bar zen restaurant butler service hunter steakhouse gourmet marche presidential suite tex mex food was amazing ocean view kids club guest services our favourite dinner reservations family vacation
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1 - 5 of 9,900 reviews
Reviewed today via mobile

Really enjoyed our week here! The room was incredible and anyone can surely find something they like to eat from all of the options here. The intimacy and service was awesome at Dorado and our waiter Benjamin really did everything he could to make us...More

Date of stay: December 2018
Thank dogfan82
Reviewed today

top service from the start till the end. special mention to the bell boys team, super efficient and always around to help. Gabriela at reception was always smiling and sorts everything out within minutes. Guest services and particularly Israel made our stay very special. will...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Journey67722802829
Reviewed yesterday via mobile

Our vacation at Royalton Rivera Cancun was excellent. We did not do a ton of research prior but this resort exceeded expectations. They think about details. We especially liked the Hunter grill restaurant (Roger is fantastic) and the Zen hibachi grill restaurant. Taj, the new...More

Date of stay: December 2018
Thank Andrea B
Reviewed 2 days ago

A dream family vacation to Royalton Riviera Cancun Resort & Spa, our first family winter vacation met all our expectations. Great location, great facilities, great selection of dining, pools, beach, all clean & family friendly with excellent service by all the staff we spoke with....More

Review collected in partnership with this hotel
Date of stay: February 2018
1  Thank Expedition320024
Response from LopeZAlfonso, Manager at Royalton Riviera Cancun Resort & SpaResponded yesterday

Dear Expedition320024 Thank you for share you review on TripAdvisor. We are happy to know how much you enjoyed your stay at Royalton Riviera Cancun during your family vacations and our facilities and services lived up to your expectations, especially for the food and restaurants....More

Reviewed 2 days ago via mobile

It’s our honeymoon so we were kindly given a free romantic meal on the beach. The food was really nice but not any nicer than any of the restaurants and we had to ask for extra cutlery between courses which often meant our food arrived...More

Date of stay: December 2018
1  Thank MS1804
Response from LopeZAlfonso, Manager at Royalton Riviera Cancun Resort & SpaResponded yesterday

Dear MS1804 First of all, we are happy to receive you during your honeymoon here at Royalton Riviera Cancun. Tahnk you for your kind comments to our staff, they will be honored with your kind words and also thank you for the feedback provided. You...More

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About
Description
Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort More within a resort, the Hideaway at the Royalton Riviera Cancun. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Top resorts Hotels
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Top resorts Hotels
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
840
Price range
US$267 - US$1,005 (Based on Average Rates for a Standard Room)
Also Known As
Royalton Riviera Cancun Resort & Spa Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Top resorts Hotels
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
840
Price range
US$267 - US$1,005 (Based on Average Rates for a Standard Room)
Also Known As
Royalton Riviera Cancun Resort & Spa Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (10,716)
Pool & Beach (1,476)
Room & Suite (1,333)
Dining (985)
Family and Play Areas (114)
Amenities (58)
Business Centre & Event Rooms (9)
Nearby
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Questions & Answers
Ask a question
freddy567
16 December 2018|
Answer
Response from wennie |
It's everywhere at the moment, so don't matter where you go
0
Votes
Joanna B
15 December 2018|
AnswerShow all 2 answers
Response from Elmer B | Reviewed this property |
No, unfortunately! Kids would just jump in. The adults were much more hesitant...
1
Vote
SunBum314
14 December 2018|
AnswerShow all 3 answers
Response from Elmer B | Reviewed this property |
If you are not a Diamond Club guest, you cannot make a reservation, except for the Japanese restaurant. You have to wait to get in if it is busy. Diamond Club guests can make reservations for restaurants and avoid line-ups... More
0
Votes
Room Tips
"Choose a room before you go. Upgrading is EXPENSIVE"
ANGELAR121771
2 days ago
Read review
"Dimond Club room choose Ocean front room"
rest1122
3 days ago
Read review
"Diamond Club block 6 have afternoon sun on balcony"
TerryandGill
3 days ago
Read review
"Grab your tennis team and book a week in Mexican paradise. you can either enjoy adults only section or..."
Gina80210
1 week ago
Read review
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