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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
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5,728 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 5,119: English reviews
Saltillo, Mexico
Reviewed 7 December 2014

Our visit was for five days four nights. We were placed at the new area of the complex and its awesome, the room was next to the pool and few meters to the beach. The room was new, clean and good quality products. Must of the guest we meet were from USA and Europe, we are Mexicans, so the food...

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Helpful?
1Thank Pablo M
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that you and your wife had a nice Thanksgiving weekend in our resort and enjoyed the service from our staff mainly from Gerson...

Orland Park, Illinois
Reviewed 6 December 2014 via mobile

Just got back from El Cid. It was a good time, rooms weren't as clean as last time but overall a great time. Look forward to getting another chance to come. Don't buy into the people that complain. It's a great hotel and will be as fun as you want it to be.

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2Thank Majde2013
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for selecting our resort. We are so pleased to read that you had a happy vacation with us and enjoyed our services and facilities. Thank you also for sharing your experience on...

Doylestown, Pennsylvania, United States
Reviewed 4 December 2014

This is the first time we went to an All Inclusive Resort. We went for Thanksgiving with our two girls age 14 and 20. We all loved it so much. It is so relaxing by the new Infinity Pool. The staff is excellent. I put 4 stars because some things I would not consider 5 star, but we are already...

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Helpful?
3Thank Martine M
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your preference. We are so glad to read that all your family enjoyed their first all inclusive experience. Thank you also for sharing your review on this site and for commenting that...

Fairport, New York, United States
Reviewed 4 December 2014

We recently returned from our 6th visit to Hotel Marina El Cid. We thoroughly enjoyed ourselves!! We love the location, just outside the little town of Puerto Morelos, where there are great little restaurants - NO STARBUCKS or any other chain restaurants! Of course there are the tourist shops where everything is practically free, but this is not the reason...

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2Thank Kris D
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort wish to thank you for your amazing review and for your sixth stay with us. We are so glad to know that you and your family had a perfect vacation in our resort again and we feel very honored to count with your...

Boise, Idaho
Reviewed 4 December 2014

We spent 8 nights at Hotel Marina El Cid. The first room we were given was on the first floor right next to the elevator, which proved to be very noisy at night as guest were gathering right outside our door for the elevator. Also, there was a staff desk outside our door and we heard their walkie talkie much...

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Helpful?
1Thank kpeevairnl
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for selecting our resort. We are so glad to know that all your family had a happy vacation with us and enjoyed our restaurants and facilities. Thank you also for sharing your...

Houston, Texas
Reviewed 4 December 2014

My wife and I recently returned from another 5-night stay at the Hotel Marina El Cid in Puerto Morelos, and I'm happy to report that the hotel, staff, food and overall experience are as outstanding as ever... To give you some background, my wife and I got married at this hotel in 2012. She has been wanting to return for...

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7Thank Matt_UKTX
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your lovely review and for your second visit to our resort. We are so glad to know that you and your wife spent a nice holiday in our resort again. Thank you also for sharing your...

Boston, MA
Reviewed 3 December 2014

Just returned from a family 50th annversary celebration at Marina El Cid. This is our second time there and we found it just as wonderful the second time around! Food, drinks and service were amazing! We ate at all the speciality restaurants and the buffets as well. The Italian restaurant was definitely everyone's favorite. We had our first and last...

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3Thank MJA_7
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your amazing review and for your second stay wth us. We are so glad to hear that all your family spent a nice vacation once again and enjoyed to our service and our new facilities. Thank you...

Chicago, Illinois
Reviewed 3 December 2014

After contemplating being more adventurous we returned to the El Cid for our 4th time. The whole family loves the resort every time. We always book a 1 bedroom suite ocean front, not platinum, and it's perfect. We have travelled extensively in Mexico and love this resort! the 1 bedroom suite is large and every room has a great balcony....

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2Thank SASandy99
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your amazing review and for your fourth stay with us. We are so glad to read that you and your family spent a lovely holiday once again and enjoyed our facilities and our service. Thank you also...

Maricopa, Arizona
Reviewed 2 December 2014

This is our second visit our first being last April. The is my kind of place--An All Inclusive where they really do wait on you hand and foot. They clean you room daily, fix your meals in any of five restaurants, fix you drinks at several locations including a pool bar. The staff are all great and greet you from...

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1Thank bpackard
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely review and for your second stay with us. We are so glad to know that you had a nice stay with us and enjoyed our resort and the service from our staff. Thank you also...

Cincinnati
Reviewed 2 December 2014

Spent Thanksgiving Week 2014 and this was to be our 5th and final time travelling to El Cid only because our daughter is getting older and we want to expand our horizons once again. However, we just may be continuing our "tradition" a bit longer. El Cid expanded their grounds and amenities on the north end of the resort with...

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19Thank NatiCzar
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your superb review and for your fifth visit to our resort. We are so glad to read that all your family spent a terrific holiday with us again and enjoyed our new buildings and facilities. Thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €232 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
831 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay near building 21 if you are all adults. Infinity pools and gym and adult only areas are close to building 21”
 of 5 bubbles yoomil2015, 21 Jan 2017 | Read review
“We really wanted a ground floor pool view room, but none were available when we arrived. In a perfect world, that's the room we would have liked. ”
 of 5 bubbles kellyb404, 20 Jan 2017 | Read review
“The adjoining room sound transfer thru the door is an issue. I'd also rather the room cleaning was done at a consistent time of day. ”
 of 5 bubbles resbyc, 19 Jan 2017 | Read review
“We have stayed in a platinum room and a regular room and the regular room has been nicer. I think it may be because it is one of the buildings that is further from the beach and thus newer.”
 of 5 bubbles 249jesusu, 19 Jan 2017 | Read review
“We had a suite right above the beach. Enough room to veg out and not be bothered by others in our party when needed.”
 of 5 bubbles timmb2017, 18 Jan 2017 | Read review
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