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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,525 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 4,935: English reviews
Arizona
Reviewed 6 August 2014

I choose this resort because of the good reviews on Trip advisor. I was excited to spend some alone time with my husband on our anniversary with out our children. The lobby is nice, we booked a room with a Jacuzzi in the room. The room was nice and clean. We tried to go snorkeling. The beach was rocky and...

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Helpful?
15Thank Pchristos
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for your preference. We sincerely regret that you were not satisfied during your past stay with us. Please accept our apologies also if you did not enjoyed the pluses of our Platinum club,...

Dayton, OH
Reviewed 6 August 2014

My family just returned from a week's stay at Marina El Cid. While there were many hits, our stay was also fraught with many misses. First, the hits: the resort itself is a good size - not too small, but not too big, as you can get from one end to the other in less than 10 minutes. The pool...

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Helpful?
12Thank fitqueen15
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your review and for your stay with us. We are glad to read that you enjoyed some aspects of your stay with us and thank you also for your feedback that is very important for us. Regarding...

Wylie, Texas
Reviewed 6 August 2014

Our visit was July 25-Aug 1, 2015 I would highly recommend this hotel for both couples and family with kids. We traveled with our girls (12yrs & 13yrs) and would consider going back again. Cons The beds were hard. But when you're tired it's all good. Beach is so close but a bit rocky in the water. Beach by the...

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Helpful?
2Thank Sone944
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that all your family had a nice vacation with us and enjoyed our service and facilities. Thank you also for sharing your review...

Orange County, California
Reviewed 5 August 2014

Great place! Great service! The best restaurant is Alcazar (Meditteranean/Thai) because they had the best appetizer buffet...sashimi, steak tartar, prociutto, fancy cheeses, etc. THEN you order off the menu! (after our 1st visit I just ate the appetizer and then ordered a soup). Eli and Giovanni were excellent waiters. Our next favorite restaurant is Di Giulio (Italian). Alan and Victor...

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Helpful?
1Thank Tingo66
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for your preference. We are so glad to know that all your family spent a nice holiday with us and enjoyed our Platinum club and our restaurants mainly the Alcazar and Trattoria...

Dallas, Texas
Reviewed 5 August 2014

This resort was wonderful and the property was beautiful. We booked the standard lead in room, but were offered an upgrade at a heavily reduced rate at check-in and decided to take it (not kowing what we were really in for). Our room was AMAZING! We had an oceanfront room with floor to ceiling windows, the largest balcony I've ever...

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Helpful?
1Thank Courtney C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely review and for your preference. It was so nice to read that you and your husband spent a relaxed holiday with us and enjoyed our services and ammenities. Thank you also for sharing your comments...

Haymarket, Virginia
Reviewed 5 August 2014

This is a nice resort. Period. The pools are really nice. Very kid friendly. Lots to do. The water activities are fun. Bring water shoes if you want to swim, as the rocks are pain to deal with. The food is good with a variety of restaurants, but gets old after four or five days. The Wi-Fi is hit or...

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Helpful?
Thank John G
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind comments and for your preference. It was so nice to read that you spent a nice vacation in our resort. Thank you also for taking the time to post your experience on tripadvisor and...

DC
Reviewed 4 August 2014

If you haven't already done so, the first thing you should do when settled in, is book a Whale Shark tour with Buceo Xtabay" (see TripAdvisor reviews)...do it!! Now, we stayed at Marina El Cid from July 26-Aug 2nd. Family of 4 with a teenager and an older child. I chose it because it was not in the crowded tourist...

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Helpful?
2Thank av8nautiger
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your preference. It was so nice to read that you had a nice family vacation with us and enjoyed everything that El Cid has to offer. Thank you also for sharing your...

Reviewed 4 August 2014

We recently retired & took our family (9) to Marina El Cid on vacation. This was our 2nd visit to this location. The resort is beautiful & services are excellent. We were never without something fun to do. Our Grand-daughters loved the diving cliff. Make your dinner reservations as early as possible & do not miss out on the new...

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Helpful?
1Thank Ken M
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your excellent comments and for your second stay with us. We are so glad that you had a happy holiday with us and enjoyed our resort once again. Thank you also for sharing your experience on...

Indiana
Reviewed 3 August 2014

Thank you Angel who asked everyday what he could do for us. And to Rueben, Irving, Valentine, and Dolce for your great service beside the infinity pool during the day and Robert, who welcomed us every night with a warm smile and a hug. The Italian Restaurant was amazing but Victor Rodriges' personality made it even more enjoyable. Sergio...you rock....

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Helpful?
Thank wolfepak
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your great review and for selecting El Cid Resorts. We are so glad to know that you spent a great family vacation with us and enjoyed our facilities and the service from our hotel staff. Thank you...

Massapequa Park
Reviewed 3 August 2014

This property is very well maintained with friendly staff. The beach is very nice but wear water shoes, the bottom is rocky. There are kayaks, boogie boards, and sailboats to borrow. The pools are large and have many lounge chairs to sit in arranged around the pools and on the beach. The property is set up for families with children,...

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Helpful?
1Thank Laura G
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your lovely review and for your preference. We are so glad to know that all your family had an happy holiday with us and would like to visit our resort in another occasion. Thank you also...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €205 - €583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to put more than 2 beer in fridge per day, some days none.”
 of 5 bubbles johncI385XL, 5 Dec 2016 | Read review
“All rooms facing the main pool will be noisy during the day during the pool activities. Higher floors have best ocean views.”
 of 5 bubbles Fantax2013, 5 Dec 2016 | Read review
“Any of the waterfront rooms have outstanding views. You might need to upgrade to Platinum Club for them though.”
  • View from balcony of room 3333
 of 5 bubbles Southern MD Traveller, 5 Dec 2016 | Read review
“see notes above in review”
 of 5 bubbles EATandTRAVELisFUN, 5 Dec 2016 | Read review
“We were offered an upgrade to ocean view but we were close to pools and restaurants where we were. Room was clean and comfortable.”
 of 5 bubbles candyws, 4 Dec 2016 | Read review
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