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Hotel Marina El Cid Spa & Beach Resort

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Traveller (5922)
Pool & Beach (1599)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“platinum club”(729 reviews)
“murphy bed”(263 reviews)
“cliff jump”(125 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,285)
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3,163
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2,281 - 2,285 of 6,584 reviews
Reviewed 21 June 2016 via mobile

Wound up visiting wasn't sure initially about location. All inclusive made sure if that Great sight Great amenities Friendly Warm quiet an close walking to town by the shore not down the mile long drive off road Will be checking out our first full stay...More

1  Thank Marinemon
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 22 June 2016

Dear Members: How very nice of you to share your excellent review on tripadvisor. We are so glad to know that you spent a nice short stay with us and that you are coming back next March for a longer stay. We look forward to...More

Reviewed 21 June 2016

Our family reunion included 15 people. Ages 4 up to 70. My parents treated their 4 kids and families to a trip to Mexico. We stayed for a week. There was something for everyone to do. My dad is not a water person...so he enjoyed...More

Review collected in partnership with this hotel
1  Thank Nicole H
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 22 June 2016

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your awesome comments and for your preference. We are so glad to read that all your family had a fantastic vacation with...More

Reviewed 21 June 2016

Stayed here for 6 nights June of 2016, and booked the hotel through the El Cid website. First night I got to the hotel around 9pm. It should be noted they have live music playing in the lobby that is so loud you have to...More

3  Thank nonya62
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 22 June 2016

Dear guests: The majority of our guests reviews are and have been very positive and I would like to offer a sincere apology for the issues that occurred during your past stay. I assure you that we will check every detail that you commented on...More

Reviewed 21 June 2016

We celebrated our initial visit to Mexico with a week at Hotel Marina El Cid Spa & Beach Resort and would not hesitate to plan many more stays there. The grounds were lovely and easy to navigate, our suite was heavenly, the food & libations...More

Review collected in partnership with this hotel
1  Thank kennethn107
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 22 June 2016

Dear couple: Thank you for taking the time to write a your great review on tripadvisor. We are happy to know that you spent a nice holiday with us. We look forward to serving you again soon amigos. Warm regards from El Cid team, esta...More

Reviewed 21 June 2016

The Staff, The Service, The Property. Nothing good be better. ALL of the staff has a great, helpful, positive, supportive attitude to accommodate and help. The Service is just the best. Often staff anticipates what you want or need and stay ahead of requests. The...More

Review collected in partnership with this hotel
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$197 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5922)
Pool & Beach (1599)
Room & Suite (1102)
Dining (500)
Family and Play Areas (84)
Amenities (65)
Business Centre & Event Rooms (23)
Questions & Answers
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Andrea R
22 May 2018|
Answer
Response from doubledj2018 | Reviewed this property |
We stayed in building 16 and it was great on the upper level, both a pool view and ocean. The room was a bit dated but clean and the staff attended to anything we needed. Just make sure you find out what size of beds there... More
0
Votes
dakunst
21 May 2018|
AnswerShow all 3 answers
Response from Jbtayl2 |
They clean in the mornings and generally it accumulates during the day. It has been extremely heavy the last week or two but has been going on since late January.
2
Votes
Room Tips
"Don't expect to get the room you request."
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"Higher floors and rooms facing the sea are the best. You will get some pool noise though."
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"Upgrade to Platinum"
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"This resort was AMAZING!! Everything was perfect."
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