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3/12/2017 4/12/2017
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    Hotel Marina El Cid Spa & Beach Resort

    Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
    011 52 55 5351 0754
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 30% below average rate

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    US$409
    US$234
    SAVE US$175
    US$409
    US$310
    Traveller (5440)
    Pool & Beach (1520)
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    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “platinum club” (723 reviews)
    “murphy bed” (249 reviews)
    “cliff jump” (118 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Marina El Cid Spa & Beach Resort
    Offers & Announcements: Holiday Sale
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,758)
    There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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    2,051 - 2,055 of 6,082 reviews

    Reviewed 27 April 2016

    This is our second trip to the coast said Hotel Marina on the Riviera Maya. The staff accommodated our every whim. Staff repeatedly asked is there anything else we can do for you? Our private butler met with us each day.More

    Review collected in partnership with this hotel
    Thank X7586EXjimr
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 April 2016

    Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your second stay with us. We are so glad to know that you spent a nice holiday...More

    Reviewed 27 April 2016

    It is easy to go down the rabbit hole with reviews. When I first started looking to book this family vacation, we were looking at the other side of Mexico, BUT I had a budget and was having a hard time finding the "right" place...More

    Review collected in partnership with this hotel
    3  Thank Mband42
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 April 2016

    Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your awesome review and for your preference. We are so glad to know that all your family had a nice holiday...More

    Reviewed 27 April 2016 via mobile

    We had a trip booked for 6 days with another couple. First time to an El Cid resort. Upon arrival, we were greeted by our butler, David Rangel, who was amazing. He sprayed our room with aromatherapy, got bubble hot tubs on our balcony ready...More

    2  Thank Rosemary M
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 April 2016

    Dear couple: We certainly appreciate your perfect comments and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We are so glad to know that you and your husband enjoyed our service and facilities. Thank you also for your compliments for your...More

    Reviewed 27 April 2016

    The only thing that was disappointing was the beaches. I understand you have the reefs close but the beaches were very dirty. The water right on the beach was full of hazards to feet and body. I've been to other beaches that were pristine and...More

    Review collected in partnership with this hotel
    Thank 862joshuag
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 April 2016

    Dear friends: We certainly appreciate your nice comments and thank you for preferring Hotel Marina El Cid Spa & Beach Resort. We are pleased that you had a great vacation with us excepting for the issue that you commented on your kind review. We are...More

    Reviewed 27 April 2016

    The staff was extremely friendly and helpful. The resort is beautiful. The only thing we didn't like was the high pressure to sit through their 90 minute presentation. We spent at least that amount of time trying to be coerced to do it!More

    Review collected in partnership with this hotel
    Thank 422lorif
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 April 2016

    Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your preference. We are so glad to know that you and your friends spent a nice holiday...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$185 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Puerto Morelos
    • #9 Family Hotel in Puerto Morelos
    • #10 Romantic Hotel in Puerto Morelos
    • #14 Luxury Hotel in Puerto Morelos
    • #14 Spa Hotel in Puerto Morelos
    • #14 On the Beach Hotel in Puerto Morelos
    • #14 Top resorts Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 428
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Hotels.com, HotelsforEveryone, Orbitz, Hotwire, Travelocity, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hotel Marina El Cid Spa & Beach Puerto Morelos ,
    • Hotel Marina El Cid Spa And Beach Resort ,
    • Marina El Cid Riviera Maya ,
    • Hotel Marina El Cid Riviera Maya ,
    • El Cid Riviera Maya ,
    • Hotel Marina El Cid Beach ,
    • El Cid Puerto Morelos ,
    • Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5440)
    Pool & Beach (1520)
    Room & Suite (1008)
    Dining (456)
    Hotel & Grounds (2722)
    Family and Play Areas (86)
    Bathroom (49)
    Business Centre & Event Rooms (19)
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    Ask a question
    Questions & Answers
    Rhonda K
    18 November 2017|
    AnswerShow all 2 answers
    Response from Christina D | Reviewed this property |
    Yes they offer 24hr room service. After a certain time it is a limited menu. The food on there was good but there are not a huge amount of choices. We upgraded to the Platinum Club. It was fun but I don't think we would pay... More
    1
    Vote
    melanie b
    16 November 2017|
    Answer
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, We are not able to add our menus by this platform. Please send us your email by private message so we can contact you by email and send it to you. Kind Regards,
    0
    Votes
    Google Translation
    magnetocat
    16 November 2017|
    AnswerShow all 3 answers
    Response from streakedblonde | Reviewed this property |
    When we checked in we were told we were in building 18 and showed a picture of the view from our rooms and the locations. We were then offered a room upgrade for $45 per night in building 23 - which we took. They never... More
    0
    Votes
    Room Tips
    "Some of the rooms could get noisy if you are by the fun pool. Consider bringing your own pillow as ours were..."
    Read review
    "Building 23:, 2-4 floors, best location on resort for location to pools and restaurants"
    Read review
    "Building 22 or 23 were the best."
    Read review
    "We did not have kitchen facilities but the restaurants and room service were excellent."
    Read review
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