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24/12/2017 25/12/2017
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    Hotel Marina El Cid Spa & Beach Resort

    Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
    011 52 55 5351 0754
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    24/12/2017 25/12/2017
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     31 people are viewing this hotel
    US$551
    US$348
    SAVE US$203
    US$391
    US$551
    Traveller (5533)
    Pool & Beach (1520)
    Storyboard
    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “platinum club” (708 reviews)
    “murphy bed” (253 reviews)
    “water slide” (262 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Marina El Cid Spa & Beach Resort
    Offers & Announcements: Holiday Sale
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,842)
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    2,021 - 2,025 of 6,160 reviews

    Reviewed 20 May 2016

    El Cid us an amazing resort with beautifully landscaped grounds, glittering pools, and peaceful ocean views. the rooms are tastefully decorated and spotlessly maintained. My friends and I enjoyed the gourmet restaurants and nightly entertainment. Staff members pampered us and saw to our every need...More

    Review collected in partnership with this hotel
    1  Thank 806barbaray
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 21 May 2016

    Hello friends: It is great to read that you had a great stay with your friends and enjoyed everything that El Cid has to offer. All our staff do their best to exceed our guest's expectations. Thank you again for your confidence and for your...More

    Reviewed 20 May 2016

    Everything about this trip and resort was perfect. I read the reviews, good and bad, before we went and the things that people had mentioned they didn't like (seaweed, not very clean, unfriendly staff, subpar food) were all non-issues. They have people everyday raking the...More

    Review collected in partnership with this hotel
    1  Thank kristil150
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 21 May 2016

    Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your awesome comments and for your preference. We are so glad to know that you spent a nice anniversary vacation with us....More

    Reviewed 19 May 2016

    Great location, great sevice. Big downer is we spent 160$ for 10 days of wifi for 2 people. Ridiculous! I've been all over the world and free WiFi us the norm, its expected! Also, no mini bar with liquor, had to fetch liquor at one...More

    Review collected in partnership with this hotel
    2  Thank caroleanneg255
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 20 May 2016

    Dear guests: On behalf of all our staff I wish to thank you for your comments and for your stay with us. Thank you also for your positives and for your suggestions that are very important for us and we use them to improve our...More

    Reviewed 19 May 2016

    I will definitely recommend and come back to his hotel. Beach is rocky and lots of seaweed but I don't really care abt. It. They have 3 pool that's very clean. Also feel secure. Lots of food. Overall this place is excellentMore

    Review collected in partnership with this hotel
    1  Thank 802ginalyne
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 20 May 2016

    Dear couple: How very nice of you to share your awesome comments on this site. We aim to ensure our guests stay is as comfortable as possible and we are so glad to know that you were satisfied during your stay with us. Thank you...More

    Reviewed 19 May 2016

    Traveled to Cancun alone, as a young woman in my 20's. The resort was excellent; I was able to communicate via email with the resort prior to my travel, about upgrading to Platinum Club membership. My suite was on the first floor, with an ocean...More

    Thank mrichard00
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 19 May 2016

    Dear friend: Thank you for such a nice review. It is great to learn that you had a lovely stay with us and enjoyed also the excursions recommended by Pronatours. It will be a privilege to serve you again in another occasion and please feel...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$211 - US$564 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Puerto Morelos
    • #10 Business Hotel in Puerto Morelos
    • #10 Romantic Hotel in Puerto Morelos
    • #14 Top resorts Hotel in Puerto Morelos
    • #15 Luxury Hotel in Puerto Morelos
    • #15 On the Beach Hotel in Puerto Morelos
    • #15 Spa Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 428
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity, getaroom.com, Evoline ltd, HotelsforEveryone, TripOnline SA and HotelQuickly so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hotel Marina El Cid Spa & Beach Puerto Morelos ,
    • Hotel Marina El Cid Spa And Beach Resort ,
    • Marina El Cid Riviera Maya ,
    • Hotel Marina El Cid Riviera Maya ,
    • El Cid Riviera Maya ,
    • Hotel Marina El Cid Beach ,
    • El Cid Puerto Morelos ,
    • Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5533)
    Pool & Beach (1520)
    Room & Suite (1015)
    Dining (456)
    Hotel & Grounds (2808)
    Family and Play Areas (86)
    Bathroom (49)
    Business Centre & Event Rooms (19)
    Nearby
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    Ask a question
    Questions & Answers
    kemclinton
    14 December 2017|
    AnswerShow all 2 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, Any currency, whether Canadian or American is fine. In the same way you can also change pesos in our resort. Regards,
    0
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    LidaHutch
    13 December 2017|
    AnswerShow all 2 answers
    Response from donna b | Reviewed this property |
    I believe these are located through out the resort . We were in building 19 which was in a good location . Not to close to the pool . Everyting in walkable . However they will pick you up in a golf cart with a request
    0
    Votes
    magnetocat
    13 December 2017|
    AnswerShow all 2 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, Of course, we have a large number of umbrellas for our guests to use.
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    Room Tips
    "Pillows were hard and not to my liking."
    Read review
    "Don't get a room on main floor as we got some bugs coming in on the floor at night . Nothing we..."
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    "Ventus is the new side, ask for seaview, book restaurants in advance daily!"
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    "We missed have a microwave oven in our room. We only gave a very good for sleep quality because we were..."
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