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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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6,011 Reviews from our TripAdvisor Community

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Showing 5,392: English reviews
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Wickliffe
Reviewed yesterday NEW

Have a 13 yr old and 11 yr old and they loved the pool, activities, kayaks, boogie boards. We loved being walking distance to Puerto Morelos, gorgeous grounds, fantastic service, excellent food (all inclusive). Didn't like how we were steered to "welcome tour" that included trying to sell us vacation upgrade or time share. Creepy guy even entered our room...

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Thank M3354YOmichaelb
A TripAdvisor Member
1 review
Reviewed yesterday NEW

Take advantage of what El Sid has to offer for services extremely diverse. We rented a car and went all over to see nice local friendly cities. Went snorkeling and tried out the lap pool, scuba diving and deep sea fishing. Had yoga classes on the beach.

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Beaumont
Reviewed yesterday NEW

This is our first full stay here. The first time we stayed as a comp for buying into the time share. The check in was rough. Our plane arrived at the airport at 6:30 AM. I had e-mailed the resort when I booked the flight 9 months ago. I was told early check in was no problem because we're part...

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Thank charlesmA2972OL
Toronto, Canada
Reviewed yesterday NEW

Gotta say after 3 times at El Cid we were still happy campers. We love El Cid. It's the perfect, low key place to unwind. Even at the peak of Spring Break, the crowds were respectful. Since we were there a few years ago, they have a giant expansion going on, looks like they are doubling the size of the...

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2Thank Jontario
South Dakota
Reviewed yesterday NEW

We brought our three sons 17,15 and 7. We booked through Costco and are very pleased how smooth everything went. We purchased a family suite but upgraded to a one bedroom once we got there as we couldn't do that online. It was an additional $440 ($90 a night with $100 off) we stayed 6 nights. We were in building...

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Thank dakotacouple
Saint Louis, Missouri
Reviewed yesterday NEW

We have been going to El Cid for vacation for 7 years. We absolutely love it! The food is excellent, and the staff is so friendly and helpful. The rooms are always so clean as well as the whole resort. The staff does a great job at keeping the grounds in excellent shape. We especially like our butler, Vidal, our...

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Thank Lasuno
Dracut
Reviewed yesterday NEW

Once again, the vacation was wonderful. Our stay was relaxing, the weather was perfect and the food was fantastic. I think the only downfall is that the ocean is extremely rocky on the bottom but water shoes do the trick. You can change nature.

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Thank 871christose
De Pere
Reviewed yesterday NEW

Great updated rooms, book restaurants right away when you arrive (we didnt think we would have an issue making a reservation but each restaurant was booked until 9pm every night from when we asked after the second night we arrived). Other than that great all inclusive!!!

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Thank Landis Belle H
Victoria, Canada
Reviewed 2 days ago NEW

The rooms, buildings and grounds are well maintained and spotless. The beach is kept free of seaweed, and it is beautiful! The food was absolutely amazing. And the staff, everyone was pleasant, helpful, and maintained a high level of professionalism. The nightly shows were fun and the nights were quiet for sleep. We had the *Platinum Club* level which did...

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2Thank db2000161
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very kind of you to share your fabulous comments on tripadvisor. We aim to ensure our guests stay is as comfortable as possible and it is so nice to know that you were happy with our service and with your accommodations. Thank you also for recommending El Cid to all. We look forward to serving your family...

Reviewed 2 days ago NEWvia mobile

Brought in to receive presentation, at our approval, to find that the minute that the presentation was over we were worthless. Had to pay to just WiFi, which was absolutely horrible in case you have to do business while you are here, and the minute the presentation was over were made to wait over an hour for promised transportation back...

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3Thank Victor M

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €224 - €481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room wasn't "ready" when we arrived and they tried to get us to upgrade for $200. We had booked through Apple and they have special rooms which are FARTHER away as if to shame us. But HA! these rooms had a better location as they were more private and quieter! ”
 of 5 bubbles M3354YOmichaelb, 29 Mar 2017 | Read review
“The older part of the resort is lacking a little, especially the studios but if you aren't planning to spend a ton of time in the room it works fine. Larger units are nicer. Ask for an ocean view.”
 of 5 bubbles P5215FRericc, 28 Mar 2017 | Read review
“All the rooms have ocean views. If you want to be where the action is ask for a building near the pool”
 of 5 bubbles frank551, 28 Mar 2017 | Read review
“We were in 1725 and loved our little studio, had everything we needed. Thanks for our first visit”
 of 5 bubbles garkinz, 28 Mar 2017 | Read review
“I've stayed in several of the buildings and have always been satisfied. But the new expansion near the infinity pool is beautiful!”
 of 5 bubbles 277JeanN, 27 Mar 2017 | Read review
5 of 5