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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,986 Reviews from our TripAdvisor Community

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Edmonton, Canada
Reviewed yesterday NEW

First of all to add some context to our review... my wife and I have travelled to Mexico annually for many years now and this is our second stay with an RCI/VIDA property with similar results. Overall we were quite pleased with the Hotel Marina El Cid Spa & Beach Resort with some given caveats one of which was of...

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Helpful?
Thank DTMoss
columbus
Reviewed yesterday NEW

We had high expectations for this spring break at El Cid. We had booked Platinum Level of service that includes room upgrade, Platinum Club Access and Butler Service. At the end of the 1st day, we thought we had made a great choice since the facilities (rooms, beds, gym, and the pools were excellent) and the welcome service was great....

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Thank GCV1
Trinidad
Reviewed yesterday NEW

Hotel is modern and rooms are exceptionally clean/comfortable. Food was out of this world. Every dish tasted so good, I actually gained some extra pounds. The Chef (Brando in particular) was outstanding and the servers (Sixto & others) were exceptionally attentive. Everyone at the hotel greeted us warmly and always placed a hand over their Heart which was so pleasing...

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1Thank 141sunshine
Somerville, New Jersey
Reviewed 2 days ago NEW

Took our grown son's with us to celebrate our son's college graduation and our youngers son first year away at college. Great relaxing trip for the 4 of us to reconnect. Rooms were great - Pools were beautiful and staff was excellent - nice beach - Specialty restaurants were excellent and nice events each afternoon and evening. Buffet had a...

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1Thank apheins
Reviewed 2 days ago NEW

The resort and people were amazing! This was our first trip and it was so memorable, would for sure come back. Oscar, our bartender, was so attentive and so full of positive energy, we totally looked forward to seeing him :). Leyder, the lobby bartender, always got us our morning coffees and started our day perfectly!. Alonzo, our waiter, was...

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1Thank Kirsten A
Newmarket, Canada
Reviewed 2 days ago NEW

Four adults and one teen. We all loved this resort. The food was great, the grounds are beautiful. The only downside is the beach which is rocky and there is quite a lot of seaweed but they do a great job cleaning it up daily. The reef is about 1 km out so the seaweed is life in front of...

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2Thank Lia99
Pittsburg, California
Reviewed 3 days ago NEW

This was my first time to Cancun and I must say it was wonderful. El Cid was a great resort. The food was delicious and had many different options throughout the day. The staff were very helpful and always there if anything was needed. They were also very nice and pleasant. I would totally recommend this resort for families or...

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Helpful?
1Thank Ariel L
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Your positive comments are certainly welcome and we are glad to read that you spent a trip of a lifetime with us. Thank you also for taking the time to share your experience on tripadvisor and for your compliments for all our staff, all our staff has the same goal; to guarantee the best holiday to all of...

Reviewed 3 days ago NEWvia mobile

Best resort👍we will definitely go back to the same resort. We had no problem with staff at check in they were all friendly. Specially Carolina from guest service is the best. Vic from time share Reuben from pool bar very friendly guys. All staff is friendly.

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1Thank Uday B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your lovely comments and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We are pleased to read that all your family had a great vacation in our resort and enjoyed the attentive service from Carolina, Vic and Ruben, I will make sure to share your review with all of them. We...

Reviewed 4 days ago NEW

This place is the best!!! This was our 4th year there. We will be going back every year for the foreseeable future. Last year we spent 7 weeks their and this year we were there for 10 weeks and now we have purchased more points so we can spend 12 weeks there. Yea, I guess you could say we like...

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Helpful?
4Thank Dennis J
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for being part of El Cid family. We are so glad to know that you always enjoy your visits to our resort and enjoyed also the attentive service from our hotel staff. Regarding...

Ohio
Reviewed 5 days ago NEW

We went with a total of 5 couples. The good: I am on a low carb diet and was able to find food to keep me interested. We ate at all the restaurants. Out side of one night where we were told we were too loud, it was great at all. Note that in 'off season' there are plenty of...

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3Thank Bryan C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all our staff I would like to thank you for your nice comments and for your past stay in our resort. Thank you also for sharing your experience on tripadvisor and for your feedback that is always very useful for us and we improve on the areas that are in our hands. It was a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €224 - €481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
924 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher levels (3 & 4) are restricted to PLATINUM Members only. AVOID building 10 unless you are a very, very, very early riser....”
 of 5 bubbles DTMoss, 26 Mar 2017 | Read review
“Our suite close to Italian Restaurant was great”
 of 5 bubbles 141sunshine, 26 Mar 2017 | Read review
“Building 23 is at the very end of the resort but next to construction. Building 17 at the very opposite near the marina.”
 of 5 bubbles Lia99, 25 Mar 2017 | Read review
“Higher the room floor the better”
 of 5 bubbles 669bryanc, 22 Mar 2017 | Read review
“Our room was on the third floor of a four story and was quiet.”
 of 5 bubbles 365KevinB, 22 Mar 2017 | Read review
5 of 5