We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Residences Riviera Cancun

Traveller (1318)
360
Panoramas (10)
360
360
360
Traveller (1318)
360
Panoramas (10)
Video
Overview
Visit hotel website
Boulevard El Cid Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos 77580 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Visit hotel website
Offers from Grand Residences Riviera Cancun
Special Price:Hot Deal - 47%OFF !
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$242.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "99b56a828c3f45c3bdbdf5b57172a9c6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":5247722,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65762343],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":378,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"99b56a828c3f45c3bdbdf5b57172a9c6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":499,"lowestMetaPrice":242,"additionalPartner":false,"highestMetaPriceDisplay":499,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":499,"lowestMetaPrice":242,"highestMetaPriceDisplay":499,"hotelName":"Grand Residences Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk5YjU2YTgyOGMzZjQ1YzNiZGJkZjViNTcxNzJhOWM2IiwiQUlLIjoiMDFjZTI3ODBiZDgwNDdlNmI3MDM3YTQ2OGY0OGVlM2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "US$242", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65762343":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,178)
Filter reviews
1,042 results
Traveller rating
928
78
23
8
5
Traveller type
Time of year
LanguageEnglish
More languages
928
78
23
8
5
Show reviews that mention
All reviews el faro master suite all inclusive plan heaven beach kids club evian spray heaven bar all inclusive option washer dryer room service ice pops fractional ownership complimentary bottle of tequila sports desk laundry room private suv full kitchen
FilterEnglish
Updating list...
1 - 5 of 1,042 reviews
Reviewed 3 days ago via mobile

We stayed at the Grand Residences the week of November 7th, 2018 and it was amazing!! We traveled with 3 kids ages 12, 10 & 9. All the reviews on Trip Advisor were true. Our trip started with luxury ride from the airport to our...More

4  Thank jerseygirl07024
Hotel's Favourite
Reviewed 15 January 2018

First of all they send us a nice black private SUV from the Cancun Airport to the Hotel, the driver was super polite and he offer us towel to clean our hands and bottle of water, he also ask what we want to drink upon...More

12  Thank Easyofff
Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 19 January 2018

Dear Easyoff Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to...More

Reviewed 3 days ago via mobile

The grand residences hotel is the most amazing hotel we have ever visited. The service from the staff is second to none. The food is exceptional. The rooms are huge and very clean. Our drivers to and from the airport were Edgar and Elias. They...More

Thank Wanderer780549
Reviewed 4 days ago

"Heaven On Earth". If there were a number higher than "10" I would gladly rate this experience higher. In my lifetime I have not experienced ANY customer service, facilities and food/beverage that even come close to providing this much satisfaction. Superlative is all that I...More

2  Thank James B
Reviewed 5 days ago

This resort is outstanding from top to bottom. Great amenities, immaculate grounds, delicious food, professional and amazing employees and service. They all care and look for us to have a great experience. Everything was wonderful, we had a great stay. Highly recommend it.

1  Thank Sightseer55561358504
Response from jcgalindof, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 4 days ago

Dear Sightseer, Thank you for taking the time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

View more reviews
About
Description
Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in More Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 201 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
201
Price range
US$238 - US$673 (Based on Average Rates for a Standard Room)
Also Known As
Grand Residences Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
201
Price range
US$238 - US$673 (Based on Average Rates for a Standard Room)
Also Known As
Grand Residences Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (1,318)
Room & Suite (732)
Pool & Beach (373)
Dining (154)
Amenities (73)
Family and Play Areas (14)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 28 nearby hotels
Now Jade Riviera Cancun
10,544 reviews
.50 km away
La Casa de los Angeles
26 reviews
.77 km away
Hotel Marina El Cid Spa & Beach Resort
7,682 reviews
1.30 km away
Ventus at Marina El Cid Spa & Beach Resort
725 reviews
1.57 km away
Nearby RestaurantsSee all 167 nearby restaurants
Lola y Moya
74 reviews
3.12 km away
Chilpayas
171 reviews
3.15 km away
DK Puerto Morelos
244 reviews
3.07 km away
El Campanario
136 reviews
3.06 km away
Nearby AttractionsSee all 99 nearby attractions
National Reef Park of Puerto Morelos
1,323 reviews
3.18 km away
Delphinus Puerto Morelos
259 reviews
.87 km away
Ojo de Agua Beach
223 reviews
3.29 km away
Jardin Botanico Dr. Alfredo Barrera Marin
225 reviews
2.30 km away
Questions & Answers
Ask a question
deb72157
15 November 2018|
AnswerShow all 3 answers
Response from Tom Z | Reviewed this property |
Yes, in the town of Puerto Morelos which is a short taxi ride away. Talk to your concierge and they can arrange a reservation and the taxi ride for you.
1
Vote
Mark and Lisa M
22 October 2018|
AnswerShow all 2 answers
Response from Vacation214489 | Reviewed this property |
I agree with Jeffrey. Snorkeling at the resort isn’t great, but in the small town about a mile away, you can go out to the barrier reef with a guide for cheap. My husband and I went with a private guide named Jose on his... More
1
Vote
Sightsee633167
21 October 2018|
AnswerShow all 4 answers
Response from bratzoe | Reviewed this property |
Get the all inclusive. Very worth it and the food is good!
0
Votes
Room Tips
"All rooms are fantastic, but the views from the upper floors closer to the beach are awesome."
D1029DLjamesb
4 days ago
Read review
"Rooms on the top floor are quieter, we could sometimes hear the people on the rooms above."
Resort05021102372
1 week ago
Read review
"Ocean front suite for best view"
cherishzm
2 weeks ago
Read review
"We loved ground floor unit with pool but the penthouse units are pretty amazing as well."
radmoo
3 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing