We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Riviera Cancun

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$502*
US$466*
Great Deal
US$490*
US$492*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,703 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Excellence Riviera Cancun
See the most recent reviews
Showing 11,291: English reviews
Charleston, South Carolina, United States
Reviewed 19 June 2014

After going to Valentin Imperial Maya 2 years in a row, we decided to try another highly rated AI in the same area. Don't get me wrong, Valetin was awesome, just wanted to try a new place to compare. Our Mexico traveling neighbors went for year 3 with us! Excellence is just 12 miles from the Airport and we were...

 Report
Helpful?
13Thank Elizabeth A
Boulder, Colorado
Reviewed 19 June 2014

We stayed seven nights at the Excellence Riviera Cancun in the beginning of June and really liked it. About 7 months ago we stayed at the Excellence Playa Mujeres, so we can compare the two resorts. We’ll try not to repeat information that you can find in other reviews. Location ERC is south of Cancun, about a 20 minute drive...

 Report
Helpful?
6Thank The-Experts
Kent, U.K.
Reviewed 19 June 2014

This was our 3rd visit to the Excellence, as our motto is if it is not broken don't fix it, and it does not need fixing! This review is our own personal one and may not be the views of other reviewers. Our first thing of note was since our last holiday in October 2013 the road up to the...

 Report
Helpful?
11Thank mickolube
Reviewed 19 June 2014 via mobile

We were at Excellence for our Honeymoon June 9th to 17th. We stayed in the Excellence club and absolutely think it was worth the extra money. The excellence club lounge was perfect with small bites available throughout the day. The excellence pool and bar were also top notch. The service was perfect. We never had to wait for a drink....

 Report
Helpful?
5Thank CristleL
Reviewed 19 June 2014

We just got back from Excellence Riviera on Tuesday. Let me start by saying we had a great time and are not too picky but like to get what we pay for. In my opinion its probably closer to a 4star resort but since you can't give half stars I'm going with 3. We are a married couple in our...

 Report
Helpful?
9Thank Nycvinny
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

Thank you for having chosen Excellence Riviera Cancun as your holiday destination and for taking the time to share this review with us. We are disappointed to hear that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. Your comments are very important to us because give us the...

San Francisco, California
Reviewed 19 June 2014

We stayed in the beginning of June 2014 and loved it! This was our first time at the Excellance but third time in MX.. I was alittle nervous after reading the reviews before we left but i was happily surprised. The food and drinks were wonderful and the best out of the last two resorts we have stayed at. The...

 Report
Helpful?
2Thank tahoet65
Reviewed 19 June 2014

My husband took me to my first All Inclusive - ALL ADULT resort in May. I didn't have any preconceived notions of what to expect. I was pleasantly surprised! First impression accelerated my delight. Gated resort, with plush landscaping and a beautiful entrance. Walking into the main lobby, we were greeted with a glass of champagne and check in was...

 Report
Helpful?
2Thank SusannahBanana
Little Rock, Arkansas
Reviewed 18 June 2014

My boyfriend and I visited this resort for 7 days ,May 24-May 31, 2014, for my college graduation trip. We are in our early twenties, so we wanted to visit a luxurious resort, but we also wanted to have a good time. The Excellence suited us perfectly. This trip was amazing. We were never bored, and were quite depressed when...

 Report
Helpful?
9Thank Mattie1023
Reviewed 18 June 2014

So... one of my generous friends received a promotion and offered to buy me an all inclusive vacation here. Mexico is a mixture of many things bad and some things good. This one really was a great vacation. the place is superbly maintained... restaurants were great... staff unobtrusive but helpful. booked through carribean.com it was a great deal for 2......

 Report
Helpful?
3Thank Gina G
Reviewed 18 June 2014

This was our first stay at the Excellence. The initial reaction was Wow!! It is without doubt an excellent hotel. The setting is immaculate. The buffet was fantastic however some of the restaurants were not of the same standard. The Grill and the French restaurants were good. The Indian Basmati Restaurant was not to our liking. We had a few...

 Report
Helpful?
6Thank Southe

14,637 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14292)
Viewed
Dining (1230)
Viewed
Pool/Beach Area (2757)
Viewed
Hotel & Grounds (2826)
Viewed
Room/Suite (1979)
Viewed
View from Room (776)
Viewed
Bathroom (171)
Viewed
Business Centre/Function Rooms (57)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4442)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (5)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Other (11)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
6.4 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 25 in Puerto Morelos
807 reviews
2.4 km away
Secrets Silversands Riviera Cancun
14.6 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,588 reviews
Show Prices
Show Prices
Show Prices
18.7 km away
Secrets Maroma Beach Riviera Cancun
16.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,723 reviews
0.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €293 - €530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., Travelocity, Priceline, Expedia, BookIt.com, Hotwire, TravelUp, Hotels.com, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,973 questions
Ask a question

See all questions (1973)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the junior suite, ocean view--which also included exclusive benefits such as private pool and beach areas.”
colowood, 28 May 2017 | Read review
“The lounge chairs by the main pools go quick! Make sure and wake up early.”
894brandonb, 28 May 2017 | Read review
“Spa rooms not quiet any more.”
V4335OSjohnf, 28 May 2017 | Read review
“We enjoyed Building 8 in Excellence Club - nice water views!”
  • Two story rooftop suite (balcony 1 of 2)
  • View from Building 8!
  • Excellence Club Two Story Rooftop Terrace
  • Evening view from Building 8.
I9508KDmichelel, 26 May 2017 | Read review
“Depending on how you'd like to enjoy your stay, the swim areas and rooms get quieter towards the spa end of the resort.”
52eugenel, 26 May 2017 | Read review
5 of 5
Excellence Resorts
US$466* /night
View Deal
TravelocityUS$490
PricelineUS$492
getaroom.comUS$502
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates