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Excellence Riviera Cancun

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Traveller (18231)
Room & Suite (3743)
Traveller (18231)
Room & Suite (3743)
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Overview
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Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from Excellence Riviera Cancun
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Reviews (15,019)
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14,481 results
Traveller rating
11,476
2,085
609
192
119
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11,476
2,085
609
192
119
Show reviews that mention
All reviews lazy river chez isabelle lobster martini bar the grill flavor market sol bar spa view barcelona restaurant club pool room service our honeymoon french restaurant las olas club level michael jackson show swim up room
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1 - 5 of 14,481 reviews
Reviewed today via mobile

This was a return trip to this resort for my husband and I but we were so excited to bring back our friends to see why we haven’t stopped talking about it for 3 years. Service was awesome all the way around. Everyone is always...More

Thank Alicia C
Hotel's Favourite
Reviewed 30 September 2018 via mobile

We stayed at the Excellence Riviera Cancun from 11th-25th September on our honeymoon and we absolutely loved it. We opted for the exclusive club area when we booked and we were not disappointed, on arrival we were greeted with sparkling wine and cool towels, we...More

16  Thank A M
Response from Excellence G, General Manager at Excellence Riviera CancunResponded 2 weeks ago

Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your honeymoon, and for taking the time to share your feedback with the TripAdvisor readers. We are very pleased to know that you were greeted warmly by...More

Reviewed today

I loved this resort. Beautiful, laid out well with quiet pools and areas, a nice beach with huts for shade, a la carte and buffet restaurants with consistently great quality of food and variety. All hotel staff were very friendly and welcoming. Room was big...More

1  Thank Lee M
Reviewed yesterday

We just finished our vacation at Excellence Riviera Maya. Overall, our experience was mixed. On the plus side, the front end staff at the pool and beach were friendly, engaging and seemed genuinely interested in being helpful, especially with drinks and food. The housekeeping staff...More

Thank lscmac
Reviewed yesterday

This review is from the week 11/3rd to 11/11/10 and it was our seventh trip to this resort. We have visited Mexico 14 times. The other seven visits with our 2 visits at The Beloved and stay at Excellence Playa Mujeres our remaining visits could...More

1  Thank MATTYINTHEAM
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About
Description
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have More unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$327 - US$658 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
,
Excellence Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$327 - US$658 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
,
Excellence Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (18,231)
Room & Suite (3,743)
Pool & Beach (3,413)
Dining (1,586)
Business Centre & Event Rooms (67)
Family and Play Areas (53)
Amenities (46)
Nearby
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Questions & Answers
Ask a question
693kimm
17 November 2018|
AnswerShow all 2 answers
Response from Simpsons7519 | Reviewed this property |
There is a cigar store there, unsure about cigs though. I think it would be good for you to get them at the airport, or pop into a store on the way if you are not leaving the resort.
1
Vote
Jessica B
16 November 2018|
AnswerShow all 2 answers
Response from Steve E | Reviewed this property |
We usually tip a 20 peso note for a drink delivery by pool or beach, 20 to 40 pesos at breakfast buffet depending on service level, 80 to 100 pesos at lunch and dinner, and 100 pesos daily in the room for the maid. 20 peso... More
1
Vote
kels_910
16 November 2018|
AnswerShow all 5 answers
Response from steelejacki | Reviewed this property |
They are plastic cups or cans....if you bring your own insulated ones...they will use that!
1
Vote
Room Tips
"I could hear the live music from my room #6211, but pretty quiet after 11:00 PM"
dansN7762MU
yesterday
Read review
"The Lazy River is our preference. We have stayed in 3 buildings along the river each having their unique..."
lauries676
2 days ago
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"Building 4 seems to be furthest away from the main plaza so tended to be quieter for those who go to bed..."
VIrons
2 days ago
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"3 level rooms have the best view"
Global737476
2 days ago
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