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All reviews lazy river chez isabelle lobster martini bar the grill flavor market sol bar spa view barcelona restaurant club pool room service our honeymoon french restaurant las olas club level michael jackson show swim up room
This was a return trip to this resort for my husband and I but we were so excited to bring back our friends to see why we haven’t stopped talking about it for 3 years.
Service was awesome all the way around. Everyone is always...More
We stayed at the Excellence Riviera Cancun from 11th-25th September on our honeymoon and we absolutely loved it.
We opted for the exclusive club area when we booked and we were not disappointed, on arrival we were greeted with sparkling wine and cool towels, we...More
16 Thank A M
Response from Excellence G, General Manager at Excellence Riviera CancunResponded 2 weeks ago
First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your honeymoon, and for taking the time to share your feedback with the TripAdvisor readers.
We are very pleased to know that you were greeted warmly by...More
I loved this resort. Beautiful, laid out well with quiet pools and areas, a nice beach with huts for shade, a la carte and buffet restaurants with consistently great quality of food and variety. All hotel staff were very friendly and welcoming. Room was big...More
We just finished our vacation at Excellence Riviera Maya. Overall, our experience was mixed. On the plus side, the front end staff at the pool and beach were friendly, engaging and seemed genuinely interested in being helpful, especially with drinks and food. The housekeeping staff...More
This review is from the week 11/3rd to 11/11/10 and it was our seventh trip to this resort. We have visited Mexico 14 times. The other seven visits with our 2 visits at The Beloved and stay at Excellence Playa Mujeres our remaining visits could...More
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have …Moreunlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We usually tip a 20 peso note for a drink delivery by pool or beach, 20 to 40 pesos at breakfast buffet depending on service level, 80 to 100 pesos at lunch and dinner, and 100 pesos daily in the room for the maid. 20 peso... More
We usually tip a 20 peso note for a drink delivery by pool or beach, 20 to 40 pesos at breakfast buffet depending on service level, 80 to 100 pesos at lunch and dinner, and 100 pesos daily in the room for the maid. 20 peso is roughly 1 USD. We change our USD to pesos at the lobby counter. You do not have to tip but like to because the employees work hard and we feel they earn it. Have never seen anybody get lesser service for not tipping.