We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Riviera Cancun

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

11,350 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 10,953: English reviews
Start your review of Excellence Riviera Cancun
 Click to rate
Reviewed yesterday NEW

This place is excellent! the service is perfect, I love the fact that it is adults only. The food is very good good, It has a quiet area to read or take a nap or simply relax. The rooks are beautiful and the employees are very hard working and friendly.

 Report
Helpful?
Thank MARIA V
Dumfries, United Kingdom
Reviewed yesterday NEW

Each year my husband and I discuss the fact that the world is a pretty big place and we should go somewhere different to see a bit more of it. Having just returned from a 14 night stay at the Excellence - our 4th visit - I don't really care how big the world is or what it looks like...

 Report
Helpful?
3Thank SusanSturgeon
Fredericton, Canada
Reviewed yesterday NEW

Just got back from a 7 night stay at this resort. We stayed in a junior swim up room, the actual number was 9004. The room was very good and as stated before the beds are very high but no real issues getting in or out of the room. Our room was located just behind the Excellence Club with a...

 Report
Helpful?
Thank John M
Reviewed 2 days ago NEW

Last year we were looking for a place to celebrate our 40th anniversary. Our travel agent suggested we try Excellence. We agreed and had a wonderful time. This year, we asked for new suggestions. He told us that Excellence was still the best option so we went back. This may become an annual tradition. Everything about this resort is top-notch....

 Report
Helpful?
2Thank John W
Reviewed 2 days ago NEWvia mobile

This was the second time we have visited this resort. The first time we visited we went for a friend's destination wedding. We were so impressed we wanted to revisit the resort but wanted to try a new destination so we visited the Excellence in Punta Cana, DR. It was nice but a little older and the beach wasn't quite...

 Report
Helpful?
5Thank Allison '
Reviewed 2 days ago NEW

Oh my this resort is truely excellent for a number of reasons. Number one the staff. We stayed at the Excellence Club and I have got to say that their employees at the Excellence Club are the best of any resort that I have ever been to. Ok full disclosure here, there was a mix up with our room and...

 Report
Helpful?
3Thank Sjr76
Hertfordshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

Been home a few days after spending 10 nights at the Excellence and it didn't disappoint,I can't really add too much more that's not already been said,great beach lovely spotlessly kept grounds and gardens ,superb swimming pools and all that goes with it . The food in the restaurants is to die for and never had to wait long to...

 Report
Helpful?
2Thank johnnytheherd
Atlanta, Georgia
Reviewed 2 days ago NEW

My husband and I returned home last night after a 5 night stay at the Excellence Riviera Cancun. This was our first time staying at an all inclusive resort and we truly struck gold. Several friends had recommended Excellence to us and after reading reviews here on Trip Advisor we knew Excellence was the place for us. We were immediately...

 Report
Helpful?
5Thank HootandMarlin
West Sussex, United Kingdom
Reviewed 2 days ago NEWvia mobile

Wonderful time we were made to feel special the staff were friendly and helpful we would like to make special mention of the beach drinks staff and their tireless quest to meet guests needs Ruth andAndrew Sussex

 Report
Helpful?
1Thank LollyJames
Reviewed 2 days ago NEWvia mobile

Just returned from a week stay. The resort is beautiful and very clean. I am not a fan of all-inclusive because the food is always just average... same here, except for the Mexican food ( which we looked for - at the Tuesday night beach buffet dinner the tacos were delicious!) also the breakfast burrito at Lobster House was good...

 Report
Helpful?
1Thank NGLNYC

14,337 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13992)
Viewed
Pool/Beach Area (2704)
Viewed
Dining (1212)
Viewed
Hotel & Grounds (2786)
Viewed
Room/Suite (1960)
Viewed
View from Room (750)
Viewed
Bathroom (169)
Viewed
Business Centre/Function Rooms (54)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4303)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (2)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (5)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
6.4 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
746 reviews
2.4 km away
Secrets Silversands Riviera Cancun
14.5 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,301 reviews
Show Prices
Show Prices
Show Prices
18.6 km away
Secrets Maroma Beach Riviera Cancun
16.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,576 reviews
0.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €302 - €584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Cheap Tickets and Despegar.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,839 questions
Ask a question

See all questions (1839)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 1and 2 have all day sun and are quiet, some if block 7 face the ocean”
 of 5 bubbles SusanSturgeon, 27 Mar 2017 | Read review
“For a quieter and more private location I recommend the building 9. Tip the mini bar person to get extra refreshments and snacks.”
 of 5 bubbles H7269UJjohnm, 27 Mar 2017 | Read review
“Excellence Club is worth the extra $”
 of 5 bubbles _obpeg, 26 Mar 2017 | Read review
“Anything is fine!”
 of 5 bubbles katied16200, 25 Mar 2017 | Read review
“We were in building 3 right across from the spa, but I don't think you can go wrong with any of the rooms.”
 of 5 bubbles Bev92, 24 Mar 2017 | Read review
5 of 5