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Azul Beach Resort Riviera Maya

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Traveller (3493)
Pool & Beach (874)
Room & Suite (695)
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Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“tequila bar”(241 reviews)
“blue restaurant”(168 reviews)
“kids club”(389 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (3,949)
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3,556 results
Traveller rating
2,599
641
167
92
57
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LanguageEnglish
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2,599
641
167
92
57
Show reviews that mention
All reviewstequila barblue restaurantkids clubaquanox barfamily swim up suitedeluxe roomsla manchabeach bedssushi riverlatin restaurantchil restaurantroma restaurantbeach butlerswinging bedsbaby monitorbaby foodgourmet inclusive
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1 - 5 of 3,556 reviews
Reviewed 3 days ago via mobile

We had a fantastic 10 day stay at this resort. We travelled with our 21 month old and he loved it. The resort is beautiful, very clean and so well maintained. The food was amazing and we never had a bad meal the whole time....More

Thank LrDBjpa
Reviewed 6 days ago

Being smaller than most of the hotels in this area of Mexico was one of the main attractions for us to stay at this hotel, this coupled with the fine dining on offer made it a really attractive proposition. Being compact and intimate meant that...More

2  Thank Roscoe2
Response from KarismaHotelsResorts, Manager at Azul Beach Resort Riviera MayaResponded 3 days ago

Dear Roscoe2, Thank you for your recent visit to the Azul Beach Resort Riviera Maya, México by Karisma and the wonderful feedback you’ve shared. I am thrilled to know that we were able to meet your expectation with regards to your accommodation and our hotel...More

Reviewed 6 days ago

Five of us stayed here for 10 days in May and we all absolutely loved it! We had a 7 year old with us who absolutely loved the pools, the food, the entertainment... And all the ice cream!! The food was the star of the...More

1  Thank PaulBrown1983
Response from KarismaHotelsResorts, Manager at Azul Beach Resort Riviera MayaResponded 3 days ago

Dear PaulBrown1983 Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our...More

Reviewed 6 days ago

Excellent resort with world class staff. Food is excellent. The resort building and grounds are perfectly maintained. All the staff was wonderful but have a few we would like to point out fore exceptional service. Macro, Shirley, Armando, Mateo, Heberto all went above and beyond...More

Thank rhelm2018
Response from KarismaHotelsResorts, Manager at Azul Beach Resort Riviera MayaResponded 3 days ago

Dear rhelm2018, Thank you for your recent review, we truly value the time taken to share your experiences and the detail mentioned. We appreciate your comments; we are thrilled to know how memorable and special your stay was with us, especially your experiences at our...More

Reviewed 1 week ago

Excellent and friendly staff. Shout out to Ulises and Lety on welcoming us when we got in. The awesome bar tenders Bernandrino, Armondo, and Gonzalo, Nayeli at "Chil" restaurant and Chef Carlos at Latino restaurant for preparing the Mahi-Mahi we caught fishing!! Will absolutely stay...More

2  Thank jfries21
Response from KarismaHotelsResorts, Manager at Azul Beach Resort Riviera MayaResponded 3 days ago

Dear jfries21, Thank you for your wonderful review of your experiences at Azul Beach Resort Riviera Maya, México by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$260 - US$880 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$260 - US$880 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (3493)
Pool & Beach (874)
Room & Suite (695)
Dining (351)
Family and Play Areas (43)
Business Centre & Event Rooms (37)
Amenities (22)
Questions & Answers
Ask a question
super_c00k
17 June 2018|
AnswerShow all 2 answers
Response from Srouse7215 | Reviewed this property |
period com. This won't let me give you the email totally.
0
Votes
Exquize
13 June 2018|
Answer
Response from William1996 | Reviewed this property |
I am not able to answer these questions.
0
Votes
Celticbhoy2014
12 June 2018|
Answer
Response from Globo4368 | Reviewed this property |
No pics, but it was fine, depending on your needs.
0
Votes
Room Tips
"We were in room 501, a pretty ideal spot for everything."
Read review
"swim up rooms r excellent"
Read review
"Our room had a patio in Villa 9 that had a swim up deck. Nice to be able to go from the room right to the..."
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"some rooms have swim up pool which is fun but more expensive. Not really necessary."
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