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04/06/2017 05/06/2017
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    Azul Beach Resort Riviera Maya

    Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
    Save
    Savings alert: 26% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$793
          US$688
          Great Deal
          US$737
          US$793
          Traveller (2765)
          Pool & Beach (704)
          Room & Suite (579)
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          Overview
          • Excellent71%
          • Very good18%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “tequila bar” (206 reviews)
          “blue restaurant” (128 reviews)
          “beach beds” (221 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Azul Beach Resort Sensatori Mexico
          8,339 reviews
          #7 of 25 hotels in Puerto Morelos
           
          Moon Palace Cancun
          20,954 reviews
          #21 of 181 hotels in Cancun
           
          Now Jade Riviera Cancun
          8,374 reviews
          #9 of 25 hotels in Puerto Morelos
           
          Grand Velas Riviera Maya
          2,988 reviews
          #3 of 214 hotels in Playa del Carmen
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,126)
          Traveller rating
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          1 - 5 of 3,126 reviews

          Reviewed yesterday

          Overall excellent. Housekeeping and room service was on point. I received an email prior to my stay asking if my trip was a celebration. I told them it was my anniversary and my room was decorated beautifully and a special dessert was waiting for us.

          Review collected in partnership with this hotel
          Thank MichelleD1734265
          Reviewed 2 days ago via mobile

          Great hotel, with very accommodating staff. Definitely worth upgrading the room to a swim up suite, Sonia our cleaner is very good & makes us towel animals everyday. Also we have Bettyna who comes around the suites all day taking our drink orders she is...More

          1  Thank betts1010
          Reviewed 3 days ago via mobile

          We spent a few days there with our daughter and had some good things to say and some challenges that were never resolved. PROS: Great for families and the kids club was excellent. Also, the food was great in every dining facility CONS: Although the...More

          2  Thank brian b
          Response from KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya

          Dear brian b First of all I want to thank you for the comments shared with us about your recent stay at our Azul Beach Resort. After reading through your review I want to apology for the disappointment and delay in the service received at...More

          Reviewed 3 days ago via mobile

          Great food and an excellent entertainment team at this resort. The main resort entertainment team including Alberto, Joan, Renata, Charlie, Oscar and Fernando (and his belly flops). Their Nickelodeon team are also very fun especially Angel, Amin, Ana. The bar staff and waiters are always...More

          Thank Ollie P
          Response from KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya

          Dear Ollie P, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. Thank you for...More

          Reviewed 3 days ago via mobile

          Jorge the yoga teacher was amazing and couldn't do enough for you I would just come back to see him. If it wasn't for training and doing yoga I would of had the worst holiday.Also Nancy the pool waitress was there whenever you needed her...More

          Thank Kara_mct
          Response from KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya

          Dear Kara_mct Allow us to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service...More

          Azul Beach Resort Sensatori Mexico
          8,339 reviews
          #7 of 25 hotels in Puerto Morelos
           
          Moon Palace Cancun
          20,954 reviews
          #21 of 181 hotels in Cancun
           
          Now Jade Riviera Cancun
          8,374 reviews
          #9 of 25 hotels in Puerto Morelos
           
          Grand Velas Riviera Maya
          2,988 reviews
          #3 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersPlatinum level
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$284 - US$1,139 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Puerto Morelos
          • #5 On the Beach Hotel in Puerto Morelos
          • #5 Top resorts Hotel in Puerto Morelos
          • #5 Spa Hotel in Puerto Morelos
          • #5 Luxury Hotel in Puerto Morelos
          • #6 Romantic Hotel in Puerto Morelos
          • #7 Business Hotel in Puerto Morelos
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 148
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, TravelUp, BookIt.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Morelos
          • Also Known As
          • Azul Beach Hotel, By Karisma Hotel Puerto Morelos ,
          • Azul Resort All Inclusive Beach ,
          • Azul Beach Resort Riviera Maya Mexico ,
          • Azul Hotel Beach Resort
          Add Photo Photos
          Traveller (2765)
          Pool & Beach (704)
          Room & Suite (579)
          Dining (315)
          Hotel & Grounds (1598)
          Bathroom (46)
          Family and Play Areas (36)
          Business Centre & Event Rooms (33)
          Nearby
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          Azul Beach Resort Sensatori Mexico
          8,339 reviews
          1.34 km away
           
          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Eric N
          Is there internet available? if there is internet available, does the wifi cost money? if so how much? Also how fast is the internet? I'm asking because while i'm visiting my online courses will begin. Thank you!
          23 May 2017|
          Answer
          Response from JelenaKarisma | Property representative |
          Hi Eric N, I would kindly like to inform you that WiFi is free of charge, quite good and available all through the resort. Very best regards!
          0
          Votes
          Amanda L
          Hi, we are heading there in 4 weeks for a week with our 10 month old and 4 year old. I was told by my travel agent that due to liability with the kids the resort would not allow a swim up room. In turn, we paid a hefty upgrade to have a walk out room. I'm now reading otherwise. Does anyone have a pic of the walk out rooms or know the difference between the two? Was really hoping to enjoy the pool/ outdoors with a baby monitor while my babe was napping.
          22 May 2017|
          Answer Show all 3 answers
          Response from Derrick D | Reviewed this property |
          We had a swimout, and we had a 2yr old and 2mth old. It is quite deep, particularly if they aren't swimmers. Additionally, the screen door to the patio, and the gate between the patio and the pool aren't the most child... More
          1
          Vote
          LJNC5
          Is there a dress code for dinner, and is it enforced? Thanks.
          18 May 2017|
          Answer Show all 4 answers
          Response from NealFamily3 | Reviewed this property |
          We have been to this resort 3 times, it is a lovely happy atmosphere. Everyone guests and staff are very respectful. They do have a dress code no jeans, however it is not strictly enforced. That said, we abide by it out of... More
          0
          Votes
          Room Tips
          "Get a room "With a View""
          Read review
          "Request a ground floor for immediate access to the pools"
          Read review
          "The first floor non deluxe rooms have balcony swimming pools, pretty nice!!"
          Read review
          "Choose a seaview suite if you want the best experience."
          Read review
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