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Now Sapphire Riviera Cancun

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Traveller (6653)
Pool & Beach (1883)
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Overview
  • Excellent66%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“bluewater grill”(445 reviews)
“market cafe”(277 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (8,164)
There are newer reviews for Now Sapphire Riviera Cancun
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7,336 results
Traveller rating
4,650
1,748
643
186
109
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4,650
1,748
643
186
109
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All reviewsbluewater grillthe blue water grillmarket cafepreferred clubpreferred poollemongrass restaurantentertainment teamlobby barmain pooltropical viewfrench restaurantbali bedspreferred statuspreferred guestocean frontjuan carlosother resorts
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1,431 - 1,435 of 7,336 reviews
Reviewed 10 April 2017

Hola, I really enjoyed myself at the Now Sapphire Resort, and I found all of the staff very friendly and hospitable! The rooms are spacious and very clean. The beach is beautiful and very well cared for by the beach boys cleaning up the seaweed....More

Thank Debbie C
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 11 April 2017

Dear Guest, Thank you for taking to share your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. We are pleased you had such a wonderful vacation. It is our responsibility to ensure we exceed your expectations and this is an example...More

Reviewed 10 April 2017 via mobile

The food, drinks, beach, pool, bars were incredible, but what impressed me most was the consistently fantastic service. They are obviously trying to build repeat business because the service and the quality of the food and drinks blew us away. The bartenders remember your name...More

Thank Ramugupta
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 11 April 2017

Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to thank you for taking the time to share such gracious comments and beautiful pictures on Tripadvisor about your stay at our resort. We will share your feedback with the entire staff, especially with...More

Reviewed 10 April 2017 via mobile

We visited Now Sapphire March 29-April 3. There were 3 couples which 3 people had birthdays we were celebrating. This was our second time to Cancun and we've been to a handful of resorts around the Caribbean. We initially booked the deal of the day...More

Thank Casi M
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 11 April 2017

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to celebrate your in Cancun. Thank you for sharing your...More

Reviewed 10 April 2017

We had nine people in our party and the ease of communicating on the App was very helpful to coordinating activities. The fun at the bar pool was never ending as there was always an abundance of friendly faces with lots of laughter. We also...More

Review collected in partnership with this hotel
Thank Barbara U
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 11 April 2017

Dear Guest, Thank you for sharing your fantastic review on Tripadvisor about your at at the Now Sapphire Riviera Cancun. We are delighted to read that you enjoyed the restaurants, pool bar and the staff service. We will pass on your compliments to our staff,...More

Reviewed 10 April 2017

Enjoyed our second time at Now Sapphire. The entertainment crew makes this place a lot of fun. Specifically Edgar, Ivan, and Adie (sp?). Played water volleyball daily and learned how to make sushi! They work long, hard hours, but you would never know it with...More

Thank Jo W
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 10 April 2017

Dear Guest, Thank you very much for sharing again our resort and for your feedback on Tripadvisor. We are so glad to hear that you enjoyed the activities, and the staff service. We will share your comments with the Operations Committee, especially wth Daniel, Cris,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$223 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$223 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
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Traveller (6653)
Pool & Beach (1883)
Room & Suite (782)
Dining (682)
Amenities (126)
Family and Play Areas (60)
Business Centre & Event Rooms (42)
Questions & Answers
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daniellebennett1425
24 April 2018|
AnswerShow all 2 answers
Response from lovetogetoutofMI | Reviewed this property |
They are not what I would call "modern", more of a colonial / authentic Mexican decor. But they are nice, and big and clean - VERY clean. And the beds are VERY comfy (as mentioned by hwest0n).
0
Votes
tracy m
24 April 2018|
AnswerShow all 7 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Please feel free to email us at info nosrc at nowresorts com (please put dots) with your booking information to place the special note of... More
0
Votes
Jonathan P
22 April 2018|
AnswerShow all 3 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. The hotel has taxi service 24 hrs, the rate from the resort to Cancun or Playa del Carmen is $ 45 usd (one way). Warmest regards, Olivia... More
0
Votes
Room Tips
"If you don't plan on spending time in your room, jungle-view is the best value."
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"Upgrade to Ocean View or Ocean Front"
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"We chose the beachfront room was great"
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"The preferred club is worth the investment. Highly recommend it to anyone staying at the Now Sapphire. Best..."
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