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25/12/2017 26/12/2017
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    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    011 52 81 4162 3449
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    25/12/2017 26/12/2017
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    Traveller (6051)
    Pool & Beach (1737)
    Room & Suite (692)
    • Excellent65%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “bluewater grill” (566 reviews)
    “market cafe” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
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    Offers from Now Sapphire Riviera Cancun
    Special Offer: Fall into Savings!
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (7,583)
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    1,331 - 1,335 of 6,813 reviews

    Reviewed 27 December 2016

    My third time staying at Now Sapphire Riviera Cancun surpassed my expectations once again. As always, the staff as friendly and welcoming and the resort was beautiful and well kept, allowing for an amazing environment for our vacation. Looking forward to returning next year!More

    Review collected in partnership with this hotel
    1  Thank kimmmyrick
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 28 December 2016

    Dear guest, Thank you once again for choosingto stay with us at the Now Sapphire Riviera Cancun. We are very proud of the professionalism of our staff that allows us to think and go one step forward your necessities. We will share your feedback with...More

    Reviewed 27 December 2016 via mobile

    We are about to leave after 7 great nights. The best part of our trip was the entertainment staff! Dylan, Miguel, Fernando, and Brownie were absolutely fantastic. Our entire family did tons of their activities and enjoyed them all so much. We are sad to...More

    1  Thank The303
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 28 December 2016

    Dear Guest, We are all pleased and honored with comments like yours. We really wish to thank you for that and for taking the time to share your experience and beautiful pictures on Tripadvisor. It is very gratifying for the Now Sapphire Riviera Cancun to...More

    Reviewed 27 December 2016

    This was my wife's and I third time at Now Sapphire and it keeps getting better each time! This staff at this Resort provide is the best service in all of Mexico. they are trained well & love their jobs you can tell. The food...More

    Thank 614Lucky
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 28 December 2016

    Dear Guest, We really appreciate the kind comments you made about our staff, food, grounds, facilities and the service. Comments like these make us determined to continue delivering a high quality service, and to ensure we strive to provide our guests with complete satisfaction every...More

    Reviewed 26 December 2016

    Great location, close to Cancun and Playa del Carmen. Beautiful beach, excellent customer service! Will definitely return to Now Sapphire to enjoy the pool bar where Adolfo and Francisco are bartenders! They were awesome!More

    3  Thank besponda
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 27 December 2016

    Dear Guest, Thank you for your great feedback, which we were delighted to read it. We will pass on your compliments to our staff, which is the best motivation we can offer. Francisco and Adolfo will be so happy to read your great comments about...More

    Reviewed 26 December 2016 via mobile

    Hello all, Stayed at the resort for 5 days and absolutely loved it. Great experience, Dilan And Demian were fantastic, we had an awesome time playing volleyball with them and participating in the events they hosted. At night we had an equally fantastic time at...More

    3  Thank bkesling10
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 27 December 2016

    Dear guest, Thank you for choosing our Now Sapphire Riviera Cancun resort for your last stay in Riviera Maya. We are happy to hear that you enjoyed your stay and that you appreciated our services. We will share your feedback with the Operations Committee, especially...More

    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$206 - US$846 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, HotelsforEveryone, Hotwire, Travelocity, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6051)
    Pool & Beach (1737)
    Room & Suite (692)
    Dining (644)
    Hotel & Grounds (3396)
    Bathroom (66)
    Family and Play Areas (60)
    Business Centre & Event Rooms (37)
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    Ask a question
    Questions & Answers
    8 December 2017|
    AnswerShow all 6 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon! The coupons are not credit, you can pay part of the additional services in the resort such as romantic dinner on the beach, a bottle of... More
    6 December 2017|
    AnswerShow all 3 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, It will be a pleasure to welcome you soon! We really hope to welcome you and you can enjoy our resort facilities and services. See you soon! Warmest regards, Olivia Rodríguez Social Media Coordinator
    6 December 2017|
    AnswerShow all 5 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us! It will be a pleasure to welcome you soon! The mini bars are daily restocked with beer, soda, juices and bottled water. See you soon! Best regards, Olivia Rodríguez Social Media... More
    Room Tips
    "I wouldn't waste money on the room with the Jacuzzi... you're barely in your room anyway!"
    Read review
    "No elevators, so if you don't like stairs, pick a room on the bottom floor! We were on the top floor, so..."
    Read review
    "Buildings 4 and 5 are very central, go for the ocean view"
    Read review
    "We had booked tropical view, but upgraded to ocean view, we love the ocean"
    Read review
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