We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Lock in the lowest price from our partners
    US$352US$474
    View Deal
    Traveller (5641)
    Pool & Beach (1642)
    Room & Suite (671)
    Now Jade Riviera Cancun
    8,670 reviews
    #8 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    5,997 reviews
    #12 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,438 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Moon Palace Cancun
    21,505 reviews
    #23 of 175 hotels in Cancun
     
    Overview
    • Excellent64%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Now Sapphire Riviera Cancun
    Hotel deals
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Now Jade Riviera Cancun
    8,670 reviews
    #8 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    5,997 reviews
    #12 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,438 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Moon Palace Cancun
    21,505 reviews
    #23 of 175 hotels in Cancun
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$352.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9eb02e308f4d43aa82ba2477b73e5d13", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":248849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9eb02e308f4d43aa82ba2477b73e5d13","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":474,"lowestMetaPrice":352,"additionalPartner":false,"highestMetaPriceDisplay":474,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":474,"lowestMetaPrice":352,"highestMetaPriceDisplay":474,"hotelName":"Now Sapphire Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjllYjAyZTMwOGY0ZDQzYWE4MmJhMjQ3N2I3M2U1ZDEzIiwiQUlLIjoiNzI3NmYxNjBmNzhkNGYyYWE4MTM1ZjQzMTE5NDVmNGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$352", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78350073":"PricelineIB","65691673":"Hotwire","65048501":"IB_VerticalBooking_1Fy7LKy","37269214":"BookingCom","32695476":"Expedia","109267627":"HotelsCom2IB","79432384":"CheapTicketsEWS","53922955":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (7,021)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Now Sapphire Riviera Cancun
    See the most recent reviews

    11 - 15 of 6,334 reviews

    Reviewed 3 days ago

    The resort is beautiful. Staff friendly and helpful however only two stood out to me. Alberto in the cafe and our turndown lady. Could never get chairs around the pool area but never had a problem at the beach. I became very ill on our...More

    3  Thank nownerveragain
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 2 days ago

    Dear Guest, Thank you for staying with us on your recent visit to Riviera Maya as well as taking the time to provide your valuable remarks on Tripadvisor. Although we regret that we fell short of meeting your expectations, the feedback is very important. We...More

    Reviewed 3 days ago

    We got married in May of 2017. We are both event managers in Manhattan. If we could do this experience over… we would in a heartbeat! After months of research, (and even a quick trip to the resort in 2016) we landed at the Now...More

    3  Thank Alex A
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 2 days ago

    Dear guest, We would like to thank you for sharing your review and beautiful pictures on TripAdvisor about your experience at the Now Sapphire Riviera Cancun Resort and Spa. We are so happy to read that your wedding was a wonderful celebration at our resort....More

    Reviewed 4 days ago via mobile

    Could not fault a single thing about our stay at now sapphire. The room (preferred junior tropical view suite) was spacious and sleeps up to 4. Room service is included in the all inclusive package which we were very surprised about! The preferred mini bar...More

    2  Thank Sophie C
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, Thank you for taking the time to share your feedback and beautiful pictures on Tripadvisor following your stay at the Now Sapphire Riviera Cancun Resort & Spa. We are delighted to read that you enjoyed the resort facilities, Preferred Club privileges, entertainment, restaurants...More

    Reviewed 4 days ago

    We just returned from our 8 day stay in the Now Sapphire on 7/18/17 - how sad we are to be home! My now husband and I planned our destination wedding at the resort, so there was a group of 21 staying at the resort....More

    Thank DANIELLE S
    Reviewed 6 days ago via mobile

    This review is just for those who are celiac and genuinely need to be sure your food is gluten free. My full hotel review will be posted when I have been here 2 weeks. So if you just want to know about the hotel you...More

    4  Thank muncer
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 5 days ago

    Dear guest, Thank you for sharing your comments with us through Tripadvisor. Our Executive Chef and Food & Beverage Director read your valuable remarks and observations and they will contact you to assist you. Please accept our sincere apologies for any inconvenience you have experienced....More

    Now Jade Riviera Cancun
    8,670 reviews
    #8 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    5,997 reviews
    #12 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,438 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Moon Palace Cancun
    21,505 reviews
    #23 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$222 - US$780 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #6 Business Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Cheap Tickets, Orbitz, Expedia, Hotels.com, Travelocity, HotelsforEveryone, TripOnline SA, HotelQuickly, Hotwire, Evoline ltd, Cancelon, getaroom.com and Agoda so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5641)
    Pool & Beach (1642)
    Room & Suite (671)
    Dining (617)
    Hotel & Grounds (3140)
    Family and Play Areas (60)
    Bathroom (58)
    Business Centre & Event Rooms (34)
    Nearby
    Excellence Riviera Cancun
    12,023 reviews
    .45 km away
     
    Breathless Riviera Cancun Resort & Spa
    1,388 reviews
    2.98 km away
     
    Dreams Riviera Cancun Resort & Spa
    5,997 reviews
    .79 km away
     
    Ocean Coral & Turquesa
    11,352 reviews
    .59 km away
     
    Nearby Restaurants
    John Gray's Kitchen
    494 reviews
    3.40 km away
    La Playita
    347 reviews
    3.36 km away
    Tanino's
    152 reviews
    3.40 km away
    Salciccium Food Truck Village
    119 reviews
    3.26 km away
    Nearby Attractions
    Croco Cun Zoo
    1,509 reviews
    2.28 km away
    Akabal Spa
    11 reviews
    3.16 km away
    Galeria Arte Zissimo arte contemporano
    6 reviews
    2.56 km away
    Wet Set Diving Adventures
    722 reviews
    3.12 km away
    Ask a question
    Questions & Answers
    Judy M
    25 July 2017|
    AnswerShow all 3 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon!. Our resort is kids friendly, there are high chairs and variety of foods. We hope you have a wonderful time at ou resort. Best... More
    1
    Vote
    Krista W
    24 July 2017|
    AnswerShow all 2 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us through Tripadvisor. The safety of our guests and staff is always our top priority. We welcome thousands of travelers a year at this resort and always strive to deliver best... More
    0
    Votes
    Jon T
    24 July 2017|
    Answer
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Please feel free to email us at info nosrc at nowresorts com (please put dots) we will inform you the travel agency rounddrip... More
    0
    Votes
    Room Tips
    "Ocean Front View -The best!"
    Read review
    "great view from every room"
    Read review
    "We stayed in the 1400 block. It was quiet, and yet a short walk to pool and shopping and restaurant area..."
    Read review
    "We had a main floor tropical view and it was fine."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing