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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,224 Reviews from our TripAdvisor Community

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Showing 4,482: English reviews
Saint Louis, Missouri
Reviewed yesterday NEW

the hotel was beautifully maintained from the grounds, to the pools, to the rooms. The staff we warm and welcoming and helped in any way to make your stay as comfortable and relaxing as possible.One of the highlights was the dining at the fine restaurants especially at El Patio. Our waiter Alfredo Estrada gave us great recommendations on the food...

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Thank barajasd361
Reviewed yesterday NEW

The wedding was absolutely beautiful! Natalia was an amazing coordinator and the whole day went smooth. We honeymooned after for a week as well. It was very relaxing and the food/service was great. Israel(cabana boy) and Rayfael(lobby bartender) were the best!!! We definitely will be back again!

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Thank Keirstin B
Toronto, Canada
Reviewed yesterday NEWvia mobile

Resort and staff have it down on service and most times with a smile. I'd say for the most part besides the maitre de at Oceana who stared me down for some unknown reason to me the Staff at this resort makes it a pleasant stay. This is our second visit here both at holiday time so it was crazy...

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Thank nisker7
London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for 10 nights over Xmas and New year, the trip was booked to coincide with my 50th birthday, which the hotel knew upon check in as they asked, but my wife had to remind them the day after my big day as the room was not decorated as others were during our stay as they had forgot they...

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Thank sunbather22_11
Royersford, Pennsylvania
Reviewed yesterday NEW

We stayed at Dreams Riviera Cancun the week after Thanksgiving and we had a GREAT time. We’ve stayed at this resort in Nov ’13 and June ’16 and LOVED it so much that we decided to return again for our 2nd time in just 5 months. The resort is beautiful and my husband and I and our two boys (ages...

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Thank MB252525
Durango, Colorado
Reviewed yesterday NEW

The explorers club was terrible. The kids were bored and other kids asked to leave early as well. The pools were dirty but the service was good. We won't go back but the kids had fun. The location was good

Review collected in partnership with this hotel
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Thank juliaccifuni
Troy, New York
Reviewed 2 days ago NEW

Our days on the beach we had excellent service from our friend reyes. He was very friendly. Great service! The lobby bar staff is very friendly and made every night fun for our family. ! Great entertainment too! we will miss them

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Helpful?
Thank lisablake65
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear lisablake65, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your vacations and for your great comments about our staff assistance, entertainment offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that...

McFarland, Wisconsin
Reviewed 2 days ago NEWvia mobile

Just got back from a wonderful vacation at Dreams with my husband and young son (3).My son had a wonderful time in the Explorers Club and asked when he got to go every morning! The staff was very welcoming and friendly and we were able to tour it in the morning before the other children arrived. The grounds we beautiful...

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Helpful?
Thank hansonTK
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear hansonTK, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family beach vacations and for your nice comments about our staff assistance, entertainment center for kids, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they...

Reviewed 2 days ago NEW

We just come back from our vacation at Dreams Riviera Cancun in January 2017. Our kids are 6 and 3.5 y.o. The resort is perfect for a relaxing family vacation. Room: We booked a room with the plunge pool; my both kids claim that it was the best part of the vacation. We brought some floaters and bath toys from...

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3Thank Nadiya R
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Nadiya R, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your recent family vacations and for your detailed review and comments about our staff assistance, entertainment center for kids, gastronomical offer, room and pool facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing...

Philadelphia, PA
Reviewed 2 days ago NEW

We stayed at the Dreams Riviera over New Years 2017. Overall, the hotel itself is beautiful and we were very pleasantly surprised by how nice the room was. Also the food in the specialty restaurants was incredible, especially the French restaurant. However, there were a couple of reasons as to why I didn't give this more than three stars. 1)...

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Helpful?
Thank totallybailey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €287 - €629 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
546 questions
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Rockville, Maryland
8 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on higher/ the top floor give you a great view even if you don't spring for the ocean view villa”
 of 5 bubbles barajasd361, 17 Jan 2017 | Read review
“plunge pool rooms had mostly kids and had no privacy”
 of 5 bubbles keirstinb2017, 17 Jan 2017 | Read review
“All rooms are great, but get one away from the main lobby area as its quite noisy”
 of 5 bubbles totallybailey, 16 Jan 2017 | Read review
“Room 2308 Was a nice view of pool area and ocean, with jacuzzi on balcony”
 of 5 bubbles gailr697, 16 Jan 2017 | Read review
“we were in room 1224, it was nice. close enough to everything but far enough away to not be "busy"”
 of 5 bubbles donbT3834LE, 15 Jan 2017 | Read review
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